Likelihood to Recommend Well Suited: - Multiple units (you may split Nimsoft per Groups, companies, etc.) - When your Business Teams NEED Dashboards (they'll love it after they learn how to use, for example, if they discover that the may even run SQL queries together with monitor the webpage of the application, and display business data) Less appropriate: - If you are beginning to monitor your environment (because you need to know your environment at least a little bit to check if the entire set of monitoring Nimsoft plugins will really help you or you will only use it to ping your application) - If you don't have at least one (i do recommend 2 or 3 after some short time) people dedicated to deploy and fine-tune the monitoring. The tool is really good, but if you don't have anyone working on it, you will notice that you're spending money in an elephant to kill an ant or worst, that you passed the entire year, and still have the same problems of the last year, cause no one put the hands enough time in the tool. I saw this happening during the first year when I was the only one working with the tool and still supporting the entire team.
Read full review It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
Read full review Pros Ease of management Unified platform Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment. Read full review Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge. Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed. Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items. Read full review Cons I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like. I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot. Read full review A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none. An "OR" in their conditional statements - currently there is only "AND". Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well). Read full review Likelihood to Renew Meets our business requirements
Read full review Usability Easy to configure and use.
Read full review It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
Read full review Support Rating Exceed Expectations.
Read full review Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
Read full review Implementation Rating Plan it out based on your requirements.
Read full review Alternatives Considered All tools have their own gaps , some seem to do more than others, some just work better. With UIM we have found a sweet spot with features, price point, pros, cons, etc
Read full review Read full review Return on Investment Business Units love It - Good for them, but worse for the IT Team until we share the responsibility of the dashboards. If no one put their hands on it, it will take some time to give results. I'm talking about environments with 400 devices, for example, in something about 6 months to one year, if no one is dedicated, and depending on the consulting company. Some, even certified by CA, was not good. If possible, try to use CA services directly. IT Teams, after they start to notice that the tool really work, will want to monitor everything. Depending on the company, this will be more or less easy to measure, as ROI. And I'm telling this because usually IT teams don't know how to sell them to C-Levels, and the tool, because of the price, is always a motivation to questions like: "What is this tool? Do you really need it? Is there another way to monitor this?" Read full review It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis. Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted. Read full review ScreenShots Fortra’s Automate Screenshots