11 Ratings
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Score 7.2 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

Broadcom Unified Infrastructure Management

Well Suited:- Multiple units (you may split Nimsoft per Groups, companies, etc.)- When your Business Teams NEED Dashboards (they'll love it after they learn how to use, for example, if they discover that the may even run SQL queries together with monitor the webpage of the application, and display business data)Less appropriate:- If you are beginning to monitor your environment (because you need to know your environment at least a little bit to check if the entire set of monitoring Nimsoft plugins will really help you or you will only use it to ping your application)- If you don't have at least one (i do recommend 2 or 3 after some short time) people dedicated to deploy and fine-tune the monitoring. The tool is really good, but if you don't have anyone working on it, you will notice that you're spending money in an elephant to kill an ant or worst, that you passed the entire year, and still have the same problems of the last year, cause no one put the hands enough time in the tool. I saw this happening during the first year when I was the only one working with the tool and still supporting the entire team.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
Ben Liebowitz | TrustRadius Reviewer

Pros

Broadcom Unified Infrastructure Management

  • Ease of management
  • Unified platform
  • Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
Anonymous | TrustRadius Reviewer

Cons

Broadcom Unified Infrastructure Management

  • I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like.
  • I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot.
Abe Shaker | TrustRadius Reviewer

Symantec Server Management Suite

  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
Ben Liebowitz | TrustRadius Reviewer

Likelihood to Renew

Broadcom Unified Infrastructure Management

Broadcom Unified Infrastructure Management 9.0
Based on 1 answer
Meets our business requirements
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
No answers on this topic

Usability

Broadcom Unified Infrastructure Management

Broadcom Unified Infrastructure Management 9.0
Based on 1 answer
Easy to configure and use.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
No answers on this topic

Support Rating

Broadcom Unified Infrastructure Management

Broadcom Unified Infrastructure Management 9.0
Based on 2 answers
Exceed Expectations.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
No answers on this topic

Implementation Rating

Broadcom Unified Infrastructure Management

Broadcom Unified Infrastructure Management 9.0
Based on 2 answers
Plan it out based on your requirements.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Broadcom Unified Infrastructure Management

All tools have their own gaps , some seem to do more than others, some just work better. With UIM we have found a sweet spot with features, price point, pros, cons, etc
Todd Adams | TrustRadius Reviewer

Symantec Server Management Suite

The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
Anonymous | TrustRadius Reviewer

Return on Investment

Broadcom Unified Infrastructure Management

  • Business Units love It - Good for them, but worse for the IT Team until we share the responsibility of the dashboards.
  • If no one put their hands on it, it will take some time to give results. I'm talking about environments with 400 devices, for example, in something about 6 months to one year, if no one is dedicated, and depending on the consulting company. Some, even certified by CA, was not good. If possible, try to use CA services directly.
  • IT Teams, after they start to notice that the tool really work, will want to monitor everything. Depending on the company, this will be more or less easy to measure, as ROI. And I'm telling this because usually IT teams don't know how to sell them to C-Levels, and the tool, because of the price, is always a motivation to questions like: "What is this tool? Do you really need it? Is there another way to monitor this?"
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

  • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
  • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
  • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
Ben Liebowitz | TrustRadius Reviewer

Pricing Details

Broadcom Unified Infrastructure Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Server Management Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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