12 Ratings
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Score 7.6 out of 100
3 Ratings
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Score 7 out of 100

Attribute Ratings

  • Broadcom Unified Infrastructure Management and Symantec Server Management Suite are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Broadcom Unified Infrastructure Management

70%
6 Ratings
7.0

Symantec Server Management Suite

70%
2 Ratings

Likelihood to Renew

9.0

Broadcom Unified Infrastructure Management

90%
1 Rating

Symantec Server Management Suite

N/A
0 Ratings

Usability

9.0

Broadcom Unified Infrastructure Management

90%
1 Rating

Symantec Server Management Suite

N/A
0 Ratings

Support Rating

9.0

Broadcom Unified Infrastructure Management

90%
2 Ratings

Symantec Server Management Suite

N/A
0 Ratings

Implementation Rating

9.0

Broadcom Unified Infrastructure Management

90%
2 Ratings

Symantec Server Management Suite

N/A
0 Ratings

Likelihood to Recommend

Broadcom

Well Suited: - Multiple units (you may split Nimsoft per Groups, companies, etc.) - When your Business Teams NEED Dashboards (they'll love it after they learn how to use, for example, if they discover that the may even run SQL queries together with monitor the webpage of the application, and display business data) Less appropriate: - If you are beginning to monitor your environment (because you need to know your environment at least a little bit to check if the entire set of monitoring Nimsoft plugins will really help you or you will only use it to ping your application) - If you don't have at least one (i do recommend 2 or 3 after some short time) people dedicated to deploy and fine-tune the monitoring. The tool is really good, but if you don't have anyone working on it, you will notice that you're spending money in an elephant to kill an ant or worst, that you passed the entire year, and still have the same problems of the last year, cause no one put the hands enough time in the tool. I saw this happening during the first year when I was the only one working with the tool and still supporting the entire team.
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Broadcom

The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
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Pros

Broadcom

  • Ease of management
  • Unified platform
  • Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment.
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Broadcom

  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
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Cons

Broadcom

  • I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like.
  • I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot.
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Broadcom

  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
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Pricing Details

Broadcom Unified Infrastructure Management

Starting Price

Editions & Modules

Broadcom Unified Infrastructure Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Symantec Server Management Suite

    Starting Price

    Editions & Modules

    Symantec Server Management Suite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Broadcom

      Meets our business requirements
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      Broadcom

      No answers on this topic

      Usability

      Broadcom

      Easy to configure and use.
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      Broadcom

      No answers on this topic

      Support Rating

      Broadcom

      Exceed Expectations.
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      Broadcom

      No answers on this topic

      Implementation Rating

      Broadcom

      Plan it out based on your requirements.
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      Broadcom

      No answers on this topic

      Alternatives Considered

      Broadcom

      All tools have their own gaps , some seem to do more than others, some just work better. With UIM we have found a sweet spot with features, price point, pros, cons, etc
      Read full review

      Broadcom

      The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
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      Return on Investment

      Broadcom

      • Business Units love It - Good for them, but worse for the IT Team until we share the responsibility of the dashboards.
      • If no one put their hands on it, it will take some time to give results. I'm talking about environments with 400 devices, for example, in something about 6 months to one year, if no one is dedicated, and depending on the consulting company. Some, even certified by CA, was not good. If possible, try to use CA services directly.
      • IT Teams, after they start to notice that the tool really work, will want to monitor everything. Depending on the company, this will be more or less easy to measure, as ROI. And I'm telling this because usually IT teams don't know how to sell them to C-Levels, and the tool, because of the price, is always a motivation to questions like: "What is this tool? Do you really need it? Is there another way to monitor this?"
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      Broadcom

      • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
      • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
      • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
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