11 Ratings
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Score 7.2 out of 100
36 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Broadcom Unified Infrastructure Management

Well Suited:- Multiple units (you may split Nimsoft per Groups, companies, etc.)- When your Business Teams NEED Dashboards (they'll love it after they learn how to use, for example, if they discover that the may even run SQL queries together with monitor the webpage of the application, and display business data)Less appropriate:- If you are beginning to monitor your environment (because you need to know your environment at least a little bit to check if the entire set of monitoring Nimsoft plugins will really help you or you will only use it to ping your application)- If you don't have at least one (i do recommend 2 or 3 after some short time) people dedicated to deploy and fine-tune the monitoring. The tool is really good, but if you don't have anyone working on it, you will notice that you're spending money in an elephant to kill an ant or worst, that you passed the entire year, and still have the same problems of the last year, cause no one put the hands enough time in the tool. I saw this happening during the first year when I was the only one working with the tool and still supporting the entire team.
Anonymous | TrustRadius Reviewer

ThousandEyes

ThousandEyes is a great option for those who strive to portray the fullest picture available to their departments or their clients when describing the end-to-end user experience of the visitors who are utilizing their app, website, or whatever they are monitoring. Being able to use real-time data to pinpoint where issues are arising, issues your website may be running into, or pressure points that can be easily remedied is something I had wished existed for the longest time. ThousandEyes delivers the above and so, so much more.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Broadcom Unified Infrastructure Management
ThousandEyes
8.5
Network monitoring
Broadcom Unified Infrastructure Management
ThousandEyes
8.9
Baseline threshold calculation
Broadcom Unified Infrastructure Management
ThousandEyes
8.7
Alerts
Broadcom Unified Infrastructure Management
ThousandEyes
9.6
Network capacity planning
Broadcom Unified Infrastructure Management
ThousandEyes
7.8
Network mapping
Broadcom Unified Infrastructure Management
ThousandEyes
8.4
Customizable reports
Broadcom Unified Infrastructure Management
ThousandEyes
8.2
Wireless infrastructure monitoring
Broadcom Unified Infrastructure Management
ThousandEyes
7.9

Pros

Broadcom Unified Infrastructure Management

  • Ease of management
  • Unified platform
  • Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment.
Anonymous | TrustRadius Reviewer

ThousandEyes

  • Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API.
  • Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server.
  • Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident.
  • Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary.
Anonymous | TrustRadius Reviewer

Cons

Broadcom Unified Infrastructure Management

  • I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like.
  • I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot.
Abe Shaker | TrustRadius Reviewer

ThousandEyes

  • Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing.
Kevin Duffey | TrustRadius Reviewer

Likelihood to Renew

Broadcom Unified Infrastructure Management

Broadcom Unified Infrastructure Management 9.0
Based on 1 answer
Meets our business requirements
Anonymous | TrustRadius Reviewer

ThousandEyes

No score
No answers yet
No answers on this topic

Usability

Broadcom Unified Infrastructure Management

Broadcom Unified Infrastructure Management 9.0
Based on 1 answer
Easy to configure and use.
Anonymous | TrustRadius Reviewer

ThousandEyes

No score
No answers yet
No answers on this topic

Support Rating

Broadcom Unified Infrastructure Management

Broadcom Unified Infrastructure Management 9.0
Based on 2 answers
Exceed Expectations.
Anonymous | TrustRadius Reviewer

ThousandEyes

ThousandEyes 9.2
Based on 3 answers
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
Manuel Ayala | TrustRadius Reviewer

Implementation Rating

Broadcom Unified Infrastructure Management

Broadcom Unified Infrastructure Management 9.0
Based on 2 answers
Plan it out based on your requirements.
Anonymous | TrustRadius Reviewer

ThousandEyes

No score
No answers yet
No answers on this topic

Alternatives Considered

Broadcom Unified Infrastructure Management

All tools have their own gaps , some seem to do more than others, some just work better. With UIM we have found a sweet spot with features, price point, pros, cons, etc
Todd Adams | TrustRadius Reviewer

ThousandEyes

ThousandEyes is able to monitor not only of network downtimes, but also to monitor bandwidth usage, paths, geo-locations and health of applications and platforms. This gives visibility of performance and metrics and flows, besides the alerting for troubleshooting.
Jean Franco | TrustRadius Reviewer

Return on Investment

Broadcom Unified Infrastructure Management

  • Business Units love It - Good for them, but worse for the IT Team until we share the responsibility of the dashboards.
  • If no one put their hands on it, it will take some time to give results. I'm talking about environments with 400 devices, for example, in something about 6 months to one year, if no one is dedicated, and depending on the consulting company. Some, even certified by CA, was not good. If possible, try to use CA services directly.
  • IT Teams, after they start to notice that the tool really work, will want to monitor everything. Depending on the company, this will be more or less easy to measure, as ROI. And I'm telling this because usually IT teams don't know how to sell them to C-Levels, and the tool, because of the price, is always a motivation to questions like: "What is this tool? Do you really need it? Is there another way to monitor this?"
Anonymous | TrustRadius Reviewer

ThousandEyes

  • We saved over $1.5M in annual revenue in 2020 by leveraging ThousandEyes to identify and monitor critical customer infrastructures.
  • We have cut down out mean time to remediate customer network issues by 40% since ThousandEyes was implemented
  • Since we started using ThousandEyes, our customer retention has increased from 78% to 90%.
Anonymous | TrustRadius Reviewer

Screenshots

Broadcom Unified Infrastructure Management

Pricing Details

Broadcom Unified Infrastructure Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ThousandEyes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Broadcom Unified Infrastructure Management
7.0
ThousandEyes
9.0

Likelihood to Renew

Broadcom Unified Infrastructure Management
9.0
ThousandEyes

Usability

Broadcom Unified Infrastructure Management
9.0
ThousandEyes

Support Rating

Broadcom Unified Infrastructure Management
9.0
ThousandEyes
9.2

Implementation Rating

Broadcom Unified Infrastructure Management
9.0
ThousandEyes

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