Cisco UC-One vs. GlobalMeet Collaboration (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco UC-One
Score 9.3 out of 10
N/A
Cisco's UC-One (formerly BroadSoft) is a Unified Communications as a Service platform that allows users to work from desktops, tablets, desk phones, or smartphones, and move between devices. UC-One includes business phone services, messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, etc. which are integrated in the UC-One Hub interface. Cisco announced their acquisition of BroadSoft in October 2017.N/A
GlobalMeet Collaboration (discontinued)
Score 9.7 out of 10
N/A
GlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.N/A
Pricing
Cisco UC-OneGlobalMeet Collaboration (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco UC-OneGlobalMeet Collaboration (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
Cisco UC-OneGlobalMeet Collaboration (discontinued)
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Cisco UC-OneGlobalMeet Collaboration (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco UC-One
10.0
1 Ratings
21% above category average
GlobalMeet Collaboration (discontinued)
7.2
46 Ratings
11% below category average
High quality audio10.01 Ratings7.446 Ratings
High quality video10.01 Ratings6.736 Ratings
Low bandwidth requirements00 Ratings7.335 Ratings
Mobile support00 Ratings7.313 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Cisco UC-One
10.0
1 Ratings
22% above category average
GlobalMeet Collaboration (discontinued)
6.0
39 Ratings
28% below category average
Desktop sharing10.01 Ratings7.639 Ratings
Whiteboards00 Ratings4.326 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco UC-One
10.0
1 Ratings
23% above category average
GlobalMeet Collaboration (discontinued)
6.6
43 Ratings
22% below category average
Calendar integration10.01 Ratings6.034 Ratings
Meeting initiation10.01 Ratings7.040 Ratings
Record meetings / events10.01 Ratings6.735 Ratings
Integrates with social media00 Ratings7.23 Ratings
Slideshows00 Ratings5.821 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cisco UC-One
10.0
1 Ratings
26% above category average
GlobalMeet Collaboration (discontinued)
6.8
35 Ratings
21% below category average
Live chat10.01 Ratings8.233 Ratings
Audience polling00 Ratings4.314 Ratings
Q&A00 Ratings8.020 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco UC-One
5.0
1 Ratings
40% below category average
GlobalMeet Collaboration (discontinued)
7.2
38 Ratings
15% below category average
User authentication5.01 Ratings8.634 Ratings
Participant roles & permissions5.01 Ratings6.736 Ratings
Confidential attendee list00 Ratings6.228 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco UC-One
6.7
1 Ratings
19% below category average
GlobalMeet Collaboration (discontinued)
-
Ratings
Hosted PBX10.01 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)5.01 Ratings00 Ratings
Directory of employee names5.01 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco UC-One
10.0
1 Ratings
20% above category average
GlobalMeet Collaboration (discontinued)
-
Ratings
Answering rules10.01 Ratings00 Ratings
Call recording10.01 Ratings00 Ratings
Call park10.01 Ratings00 Ratings
Call screening10.01 Ratings00 Ratings
Message alerts10.01 Ratings00 Ratings
Business SMS/External Messaging10.01 Ratings00 Ratings
Online Fax10.01 Ratings00 Ratings
Voicemail Transcription10.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco UC-One
10.0
1 Ratings
15% above category average
GlobalMeet Collaboration (discontinued)
-
Ratings
Mobile app for iOS10.01 Ratings00 Ratings
Mobile app for Android10.01 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Cisco UC-One
10.0
1 Ratings
29% above category average
GlobalMeet Collaboration (discontinued)
-
Ratings
Centralized communications management10.01 Ratings00 Ratings
Team messaging10.01 Ratings00 Ratings
Team document sharing10.01 Ratings00 Ratings
Call and meeting analytics10.01 Ratings00 Ratings
Best Alternatives
Cisco UC-OneGlobalMeet Collaboration (discontinued)
Small Businesses
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco UC-OneGlobalMeet Collaboration (discontinued)
Likelihood to Recommend
9.0
(2 ratings)
6.4
(47 ratings)
Likelihood to Renew
-
(0 ratings)
2.0
(3 ratings)
Usability
-
(0 ratings)
7.1
(21 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
7.3
(1 ratings)
Support Rating
-
(0 ratings)
7.3
(14 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
Cisco UC-OneGlobalMeet Collaboration (discontinued)
Likelihood to Recommend
Cisco
UC-One is an extremely versatile app that works well in literally a single user shop, or a multi-hundred user company - especially for those who need mobility options to conduct business properly. With its built-in collaboration features, built-in softphone, and just general instant messaging features it allows you to work literally anywhere you have an internet connection. It is also handy in case there are onsite issues preventing you from using your hard phone (such as power or internet issues) where your cellphone will allow you to continue to work.
Read full review
Discontinued Products
GlobalMeet is well suited for an organization that wants a simple web conference platform with no added features. It seems like this is the way to go if you want to not spend a lot of money for a service. GlobalMeet is not well suited for large organizations, or someone who needs to host multiple meetings and needs robust features such as attendance tracking, presentation sharing, and ease of use.
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Pros
Cisco
  • Clear quality of service
  • easy implementation
  • good return on investment
Read full review
Discontinued Products
  • Easy to use system for business conference calls
  • Recording feature useful to playback information from the meeting
  • Accessibility of domestic and international call in numbers make it possible for participants to call in no matter where they are traveling or located.
Read full review
Cons
Cisco
  • Mobile App Chats do not always sync to the PC application.
  • Switching from WiFi to Cellular on mobile applications typically drops the call.
  • Caller ID on the iPhone/iPad app only shows the phone number and not the Caller ID information.
Read full review
Discontinued Products
  • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
  • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
  • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
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Likelihood to Renew
Cisco
No answers on this topic
Discontinued Products
GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
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Usability
Cisco
No answers on this topic
Discontinued Products
I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
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Reliability and Availability
Cisco
No answers on this topic
Discontinued Products
We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
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Performance
Cisco
No answers on this topic
Discontinued Products
For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
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Support Rating
Cisco
No answers on this topic
Discontinued Products
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
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Implementation Rating
Cisco
No answers on this topic
Discontinued Products
GlobalMeet was easy to get set up with the company and starting to use.
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Alternatives Considered
Cisco
We moved to Cisco UC-One because we wanted an integrated program to provide unified communication services as well as the ability to meet, message and share documents. The cost differential was minimal when you realize the time and convenience of Cisco UC-One. Our team down load the app to their cell and have one fewer device to carry, too.
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Discontinued Products
I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am not as familiar with using it yet. However, I have had success with joining other organizations that use Teams on a call. It is disappointing that functionality such as the whiteboard is not mutually available in those situations (yet).
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Scalability
Cisco
No answers on this topic
Discontinued Products
This product seems to be able to handle the growing amount of work within our company without any problems.
Read full review
Return on Investment
Cisco
  • The services as a whole are a better feature set for a better price.
  • The software is much easier to use and administrate than previous offerings on the same platform offering a better customer experience.
  • Updates made to the back end are not well communicated and sometimes cause unexpected behavior as a result.
Read full review
Discontinued Products
  • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
  • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
  • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
  • Attentively support system that responds fast to queries and this saves time for us.
Read full review
ScreenShots

GlobalMeet Collaboration (discontinued) Screenshots

Screenshot of GlobalMeet Collaboration WebcamsScreenshot of GlobalMeet Collaboration Home ScreenScreenshot of GlobalMeet Collaboration ChatScreenshot of Screenshot of Screenshot of