6 Ratings
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Score 6 out of 100
2 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

BroadSoft UC-One

UC-One is an extremely versatile app that works well in literally a single user shop, or a multi-hundred user company - especially for those who need mobility options to conduct business properly. With its built-in collaboration features, built-in softphone, and just general instant messaging features it allows you to work literally anywhere you have an internet connection. It is also handy in case there are onsite issues preventing you from using your hard phone (such as power or internet issues) where your cellphone will allow you to continue to work.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral, from Atos

If you are looking for a tool for Teams to use where they can keep everything together, then this will work really well. A complete package than tools such as WhatsApp or Skype for Business when it comes to documenting handling and more polished than the likes of Slack or HipChat for the team working and communication element.
John-James Worrall | TrustRadius Reviewer

Pros

BroadSoft UC-One

  • Multiple Platform support; works on PC, Mac, Android, iPhone, iPad (specific app).
  • Easy to use interface that is similar to other messenger applications/phone applications.
  • Low impact on system performance when in use.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral, from Atos

  • The mobile use of the platform is very powerful. To be able to answer a video call on your phone and them simply swipe when you get to your desktop to have a seamless transfer is impressive.
  • The simple interface makes it easy for new users. There is nothing to make them feel overwhelmed.
  • Keeping all the information in the threads of conversations makes it easy to find. There is also a search tool, so as long as you know what you need, you can look accross all your conversation to find the information you are looking for.
John-James Worrall | TrustRadius Reviewer

Cons

BroadSoft UC-One

  • Mobile App Chats do not always sync to the PC application.
  • Switching from WiFi to Cellular on mobile applications typically drops the call.
  • Caller ID on the iPhone/iPad app only shows the phone number and not the Caller ID information.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral, from Atos

  • We would like to see the ability to break out to Group video conferencing systems. We understand that this is on its way in a software update in the near future.
John-James Worrall | TrustRadius Reviewer

Alternatives Considered

BroadSoft UC-One

Jive as a whole has a better back end user interface, however, BroadSoft UC One far surpasses it in terms of overall functionality. The larger feature set (IM, Softphone [Jive has], collab bridge, etc) makes the slightly less intuitive back end a small ding against the software as a whole. Plus the stability of UC One as a whole is much higher as well.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral, from Atos

Each of the tools above does something well. We have found that the Unify solution simply does a better job of combining all the features of the other services. \easy to start using, while remaining a powerful tool is a tricky task to pull off, but Unify have done this and they have done it well.
John-James Worrall | TrustRadius Reviewer

Return on Investment

BroadSoft UC-One

  • The services as a whole are a better feature set for a better price.
  • The software is much easier to use and administrate than previous offerings on the same platform offering a better customer experience.
  • Updates made to the back end are not well communicated and sometimes cause unexpected behavior as a result.
Anonymous | TrustRadius Reviewer

Unify Office by RingCentral, from Atos

  • A shortening of timescales as information is not stuck on an internal server somewhere - we can include it as part of the thread. This also applies to updates and revisions. You automatically know which the latest revision is, as it is the most recent in the timeline.
  • The relative cost of implementation is low and there is a wide range of solutions for phones and clients, from software based solutions running on desktop and smartphone or quality hardware to make your desk phone a powerful tool in itself.
John-James Worrall | TrustRadius Reviewer

Screenshots

BroadSoft UC-One

Unify Office by RingCentral, from Atos

Pricing Details

BroadSoft UC-One

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BroadSoft UC-One Editions & Modules

Additional Pricing Details

Unify Office by RingCentral, from Atos

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Unify Office by RingCentral, from Atos Editions & Modules

Edition
Standard€16.991
Premium€22.991
Ultimate€33.991
  1. per user per month
Additional Pricing Details

Add comparison