Broadvoice vs. Dialpad Ai Contact Center
Broadvoice vs. Dialpad Ai Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
Dialpad Ai Contact Center | N/A | Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history. | N/A |
Broadvoice | Dialpad Ai Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
More Pricing Information |
Broadvoice | Dialpad Ai Contact Center | |
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Top Pros | ||
Top Cons |
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Broadvoice | Dialpad Ai Contact Center | ||||||||||||||||||||||||||||||||||||||||||
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Broadvoice | Dialpad Ai Contact Center | |
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Small Businesses | Nextiva Business Phone Service Score 9.1 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | Dialpad Ai Contact Center | |
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Likelihood to Recommend | 9.0 (240 ratings) | 8.3 (21 ratings) |
Likelihood to Renew | 8.5 (15 ratings) | 9.2 (2 ratings) |
Usability | 8.5 (13 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.5 (14 ratings) | - (0 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.8 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | Dialpad Ai Contact Center | |
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Likelihood to Recommend | Broadvoice | Dialpad |
Pros | Broadvoice | Dialpad |
Cons | Broadvoice | Dialpad |
Likelihood to Renew | Broadvoice | Dialpad |
Usability | Broadvoice | Dialpad No answers on this topic |
Reliability and Availability | Broadvoice | Dialpad No answers on this topic |
Performance | Broadvoice | Dialpad No answers on this topic |
Support Rating | Broadvoice | Dialpad No answers on this topic |
In-Person Training | Broadvoice | Dialpad No answers on this topic |
Online Training | Broadvoice | Dialpad No answers on this topic |
Implementation Rating | Broadvoice | Dialpad No answers on this topic |
Alternatives Considered | Broadvoice | Dialpad |
Contract Terms and Pricing Model | Broadvoice | Dialpad No answers on this topic |
Scalability | Broadvoice | Dialpad No answers on this topic |
Return on Investment | Broadvoice | Dialpad |
ScreenShots | Broadvoice Screenshots |