Broadvoice vs. LivePerson CTI Platform (Tenfold)
Broadvoice vs. LivePerson CTI Platform (Tenfold)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat | |
LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A |
Broadvoice | LivePerson CTI Platform (Tenfold) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
More Pricing Information |
Broadvoice | LivePerson CTI Platform (Tenfold) | |
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Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Broadvoice | LivePerson CTI Platform (Tenfold) | |
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Small Businesses | Sangoma Switchvox Score 9.0 out of 10 | CloudTalk Score 9.6 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 8.8 out of 10 | CloudTalk Score 9.6 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.5 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadvoice | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | 9.1 (220 ratings) | 9.0 (64 ratings) |
Likelihood to Renew | 8.6 (15 ratings) | - (0 ratings) |
Usability | 8.4 (13 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Performance | 7.3 (2 ratings) | - (0 ratings) |
Support Rating | 8.6 (14 ratings) | - (0 ratings) |
In-Person Training | 9.1 (2 ratings) | - (0 ratings) |
Online Training | 8.6 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (7 ratings) | - (0 ratings) |
Configurability | 6.8 (2 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Broadvoice | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | Broadvoice
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Pros | Broadvoice
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Cons | Broadvoice
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Likelihood to Renew | Broadvoice
| ![]() LivePerson No answers on this topic |
Usability | Broadvoice
| ![]() LivePerson No answers on this topic |
Reliability and Availability | Broadvoice
| ![]() LivePerson No answers on this topic |
Performance | Broadvoice
| ![]() LivePerson No answers on this topic |
Support Rating | Broadvoice
| ![]() LivePerson No answers on this topic |
In-Person Training | Broadvoice
| ![]() LivePerson No answers on this topic |
Online Training | Broadvoice
| ![]() LivePerson No answers on this topic |
Implementation Rating | Broadvoice
| ![]() LivePerson No answers on this topic |
Alternatives Considered | Broadvoice
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Contract Terms and Pricing Model | Broadvoice
| ![]() LivePerson No answers on this topic |
Scalability | Broadvoice
| ![]() LivePerson No answers on this topic |
Return on Investment | Broadvoice
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ScreenShots | Broadvoice Screenshots | LivePerson CTI Platform (Tenfold) Screenshots |