What users are saying about
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21 Ratings
3 Ratings
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Score 5.2 out of 100

Hopin

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21 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Brown Paper Tickets

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.
Christopher Chirco | TrustRadius Reviewer

Hopin

If you need to throw together an event, webinar, or Livestream at the last minute in a quick and dirty fashion, Hopin isn't the best, maybe. Due to all the features, I've mentioned there is a lot to build out if you want to keep things looking top-tier. The platform allows you to do stripped-down events without all the bells and whistles, though. While we've had great success with smaller classes, book launches, interviews, and such, Hopin shines more the bigger you go with your event. Multi-track conferences with international guests? No problem. Best of all is the amount of social interaction possible on Hopin in comparison to other platforms.
John Lawson | TrustRadius Reviewer

Pros

Brown Paper Tickets

  • Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
  • Ease of event setup.
  • Good customer service
Christopher Chirco | TrustRadius Reviewer

Hopin

  • Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
  • Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
  • Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
  • Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.
Tracey Major | TrustRadius Reviewer

Cons

Brown Paper Tickets

  • Accounting Reports. They are not very concise.
Christopher Chirco | TrustRadius Reviewer

Hopin

  • The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
  • The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.
Margaret Shaeffer | TrustRadius Reviewer

Usability

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Hopin

Hopin 10.0
Based on 1 answer
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
Brian Burge | TrustRadius Reviewer

Support Rating

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Hopin

Hopin 10.0
Based on 1 answer
For the most part, I was able to find what I needed on Hopin's site but when I couldn't find what I needed, their support was there to answer any questions we had in a very timely manner.
Brian Burge | TrustRadius Reviewer

Alternatives Considered

Brown Paper Tickets

I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization.Evite - not professional enoughRegonline - not very user friendly and the fees are a bit high.Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.
Christopher Chirco | TrustRadius Reviewer

Hopin

We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
Nathan Spencer | TrustRadius Reviewer

Return on Investment

Brown Paper Tickets

  • Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.
Christopher Chirco | TrustRadius Reviewer

Hopin

  • Hopin has been used in our organization in many different departments and so far it has been a great and rewarding experience with Hopin.
  • Our company has bought a year subscription of Hopin to use as our platform for hosting various kinds of conferences and we have always had a very smooth and swift experience with it.
Nathan Linkon | TrustRadius Reviewer

Pricing Details

Brown Paper Tickets

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Brown Paper Tickets Editions & Modules

Additional Pricing Details

Hopin

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hopin Editions & Modules

Edition
Starter$83.251
BusinessContact Sales
EnterpriseContact Sales
Growth$667.003
  1. per month
  2. none
  3. per month
Additional Pricing Details

Add comparison