What users are saying about
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Top Rated
53 Ratings
5 Ratings
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Score 6.6 out of 100

Hopin

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Top Rated
53 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Hopin is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Brown Paper Tickets

80%
1 Rating
8.8

Hopin

88%
35 Ratings

Likelihood to Renew

Brown Paper Tickets

N/A
0 Ratings
7.9

Hopin

79%
2 Ratings

Usability

Brown Paper Tickets

N/A
0 Ratings
8.7

Hopin

87%
3 Ratings

Support Rating

Brown Paper Tickets

N/A
0 Ratings
7.6

Hopin

76%
2 Ratings

Likelihood to Recommend

Brown Paper Tickets

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.
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Hopin

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
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Pros

Brown Paper Tickets

  • Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
  • Ease of event setup.
  • Good customer service
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Hopin

  • Awesome for managing several sets of panelists
  • Very easy to manage event attendees
  • Love the chat functionality during the events, enabling the audience to connect with each other
  • Hugely simple for anyone with little tech knowledge to design and run an event
  • Cost effective for the volume of events we run, where we need scale and quality
  • Live streaming an event is also very well catered for
  • Branding across the platform is simple to implement
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Cons

Brown Paper Tickets

  • Accounting Reports. They are not very concise.
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Hopin

  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
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Pricing Details

Brown Paper Tickets

Starting Price

$0

Editions & Modules

Brown Paper Tickets editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Hopin

    Starting Price

    $0

    Editions & Modules

    Hopin editions and modules pricing
    EditionModules
    Starter$83.251
    BusinessContact Sales2
    EnterpriseContact Sales3
    Growth$667.004

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Brown Paper Tickets

    No answers on this topic

    Hopin

    We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
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    Usability

    Brown Paper Tickets

    No answers on this topic

    Hopin

    I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
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    Support Rating

    Brown Paper Tickets

    No answers on this topic

    Hopin

    For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
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    Alternatives Considered

    Brown Paper Tickets

    I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization. Evite - not professional enough Regonline - not very user friendly and the fees are a bit high. Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.
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    Hopin

    We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
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    Return on Investment

    Brown Paper Tickets

    • Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.
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    Hopin

    • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
    • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
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