Brown Paper Tickets vs. Omnify

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.

Incentivized

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.

• Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
• Ease of event setup.
• Good customer service

Incentivized

• Omnify's customer service during setup is excellent. Very knowledgeable and patient.
• Omnify's seems infinitely customizable to suit any need.
• Omnify's web presence is simple to use to make a reservation.
• Omnify can be customized to include pictures of your business, facility, etc.

• Accounting Reports. They are not very concise.

Incentivized

• We would love to have more specific options for restricting the number of times a client can book a reservation per week.
• It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
• We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.

Incentivized

I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.

Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.

I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization. Evite - not professional enough Regonline - not very user friendly and the fees are a bit high. Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.

Incentivized

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.

Incentivized

• Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.

Incentivized

• My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.