Brown Paper Tickets vs. Xola

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.

Incentivized

Xola is suited for small, medium, and large businesses that handle internet bookings, direct telephone bookings, and concierge/affiliate bookings. It tracks scheduling, payments, affiliate billing, can message customers through SMS or email, can hold notes on clients as any good CRM should, can be automated to do many features through the integration of apps.

Incentivized

• Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
• Ease of event setup.
• Good customer service

Incentivized

• CRM data base.
• Automated texts and emails for reviews.
• Tracks billing.
• Keeps schedule.
• Tracks guides and their availability to be scheduled.
• Quickly adjusts seating and pricing.

Incentivized

• Accounting Reports. They are not very concise.

Incentivized

• Integrating the Viator / Trip Advisor API so that the encrypted customer emails can show up in Xola and the client may be emailed from inside Xola. Viator says that other platforms allow this but Xola is still lagging on this one.
• Some minor tweaks allow the integrated tipping app to append a more customized message.
• Really trying hard to find something else to say because Xola does everything really well.

Incentivized

I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization. Evite - not professional enough Regonline - not very user friendly and the fees are a bit high. Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.

Incentivized

Xola has many similar features but in the end, the friendly fast 24/7 free always on and always ready to help customer support blows everyone else away. Many times I have found Xola to be able to expedite a customer issue or confusion with software integration or support for their software in a way that saves $$$ because my reservationists can resolve the issue or their confusion and quickly get back to work.

Incentivized

• Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.

Incentivized

• Increased ROI because of increased efficiencies.
• Increased ROI because helpful and quick 24/7 support via phone or chat when new hires forget their training.
• Increased ROI because billing can be cross checked.

Incentivized