bswift vs. TriZetto Core Administration (Facets, QNXT and QicLink)

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.

Incentivized

It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.

Incentivized

• bswift breaks down each benefit into its individual components really well.
• bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
• bswift makes it easy to compare the pros and cons of several benefit alternatives

Incentivized

• Reduced claims errors and quick reprocessing
• Easily monitor a 6-7 figure AR
• View productivity across multiple departments

Incentivized

• Turnaround
• Coordination with benefits department
• Coordination with Wex
• Chat interface
• Ability to solve problems

Incentivized

• Customer service is exceptional, no issues here
• Web portal is easy to use, again very satisfied
• I would like to see more opportunites for training videos/ best use training

Incentivized

We evaluated bswift and local vendors and bswift came hands down better in followinhg - support - ROI - EDI (can be better)

Incentivized

There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.

Incentivized

• HR/Benefits Admin ease of use
• Employee functionality and transparency of use

Incentivized

• Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
• Our ROI increased modestly with this service, although our team performs quite well with previous product

Incentivized