Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buddy Punch
Score 8.1 out of 10
Small Businesses (1-50 employees)
Buddy Punch is an online time tracking and scheduling application. Track time, time off, locations, and jobs. The solution aims to help punching in & out intuitive for employees & easy for users to view & export time. Employees can clock in using a browser or the Buddy Punch Google, iOS, & Android apps. Users can view who's working, their GPS position or even limit where they can punch. The solution integrates with QuickBooks, ADP, Paychex, & SurePayroll while also offering Excel exports. …
$3.49
per month per user
HouseCall Pro
Score 9.3 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Pricing
Buddy PunchHouseCall Pro
Editions & Modules
Time & Attendance
$3.49
per month per user
Time & Attendance + Scheduling
$4.49
per month per user
Enterprise
$9.49
per month per user
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Offerings
Pricing Offerings
Buddy PunchHouseCall Pro
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe offer three plans, each with a monthly or annual payment option. Each plan has a per user price and a base fee of $19. There are no startup, cancellation, support, or additional fees of any kind.—
More Pricing Information
Best Alternatives
Buddy PunchHouseCall Pro
Small Businesses
Traqq
Traqq
Score 9.2 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
TimeCamp
TimeCamp
Score 8.4 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Buddy PunchHouseCall Pro
Likelihood to Recommend
9.1
(22 ratings)
7.0
(2 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Buddy PunchHouseCall Pro
Likelihood to Recommend
Buddy Punch
I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
Read full review
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
Read full review
Pros
Buddy Punch
  • Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
  • They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
  • The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
  • Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.
Read full review
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
Read full review
Cons
Buddy Punch
  • Sometimes I need to check back to be sure I'm still punched in.
  • The indicator between punched in and out is not very indicative of if I am or not.
  • I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.
Read full review
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
Read full review
Usability
Buddy Punch
The overall functionality of Buddy punch is great. I have not had an easier system to use until now. I'm glad my company offers this system to me. I don't have to worry about in putting the wrong information at all. Overall 10 out of 10 must have. Its great!
Read full review
HouseCall Pro
No answers on this topic
Alternatives Considered
Buddy Punch
We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!
Read full review
HouseCall Pro
Much easier to use.
Read full review
Return on Investment
Buddy Punch
  • Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
  • I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
  • Ease of use has decreased mental stress and angst in maneuvering employee time cards.
Read full review
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
Read full review
ScreenShots

Buddy Punch Screenshots

Screenshot of The Administrator's DashboardScreenshot of Time Off CalendarScreenshot of Schedule View