What users are saying about
40 Ratings
Top Rated
78 Ratings
40 Ratings
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Score 8.8 out of 100
Top Rated
78 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Jolt is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Buddy Punch

88%
20 Ratings
9.5

Jolt

95%
52 Ratings

Likelihood to Renew

Buddy Punch

N/A
0 Ratings
9.1

Jolt

91%
2 Ratings

Usability

Buddy Punch

N/A
0 Ratings
8.5

Jolt

85%
21 Ratings

Support Rating

Buddy Punch

N/A
0 Ratings
8.9

Jolt

89%
29 Ratings

Implementation Rating

Buddy Punch

N/A
0 Ratings
9.1

Jolt

91%
1 Rating

Likelihood to Recommend

Buddy Punch

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
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Jolt

  • There is no better way for Cleaning & Maintenance Lists. The follow-up is automatic, it is user-friendly for leaders, and easy to update as needs change.
  • I am excited for the new updates coming out that will help our new hire training!
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Pros

Buddy Punch

  • Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
  • They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
  • The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
  • Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.
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Jolt

  • Timely reminders of when checklists need to be executed; The team is alerted audibly and visually when checklists are coming due or when they are past due.
  • Customized text message confirmations when audits are completed/incomplete; This feedback closes the loop with the Management Team confirming the status of the required daily checklists/audits.
  • Documented proof of completion through photos; Checklist questions/items can be setup to require photos to be taken as visual evidence that a task was completed. This adds a check-and-balance feature that deters pencil whipping tasks and eases the burden on the Management Team when it comes to auditing compliance and driving accountability.
  • Remote printing from any device setup with Jolt; We have iPads throughout the restaurant communicating real-time information with various functions within the store. It is very convenient when a Team Member in one department can print on the device in front of them, while calling out to another Team Member to retrieve labels from the printer when on their way to assist with a job function.
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Cons

Buddy Punch

  • Sometimes I need to check back to be sure I'm still punched in.
  • The indicator between punched in and out is not very indicative of if I am or not.
  • I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.
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Jolt

  • Jolt tends to have a long load time when creating a new list item. For example, you click the plus button to add a new list and it will go to a loading screen for a minute our two before moving to the next screen. It does not give a time out error it just takes a bit to load. I find this tends to happen during normal business hours and not so much an issue when using it on nights and weekends.
  • Jolt does not integrate with our payroll system, so we could not use the time keeping piece of Jolt. I believe this is more of an issue with the payroll system than an issue with Jolt.
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Pricing Details

Buddy Punch

Starting Price

$3.49 per month per user

Editions & Modules

Buddy Punch editions and modules pricing
EditionModules
Time & Attendance3.491
Time & Attendance + Scheduling4.492
Enterprise9.493

Footnotes

  1. per month per user
  2. per month per user
  3. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

We offer three plans, each with a monthly or annual payment option. Each plan has a per user price and a base fee of $19. There are no startup, cancellation, support, or additional fees of any kind.

Jolt

Starting Price

Editions & Modules

Jolt editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Buddy Punch

    No answers on this topic

    Jolt

    Jolt is very user friendly and offers a lot of solutions to my companies needs. If it offered a Payroll piece and a Point of Sale piece it would make it a complete system that would solve 99% of my companies needs.
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    Usability

    Buddy Punch

    No answers on this topic

    Jolt

    The system itself is very user friendly and every one of our team members is able to use it easily. The only difficulty that we have occasionally run into is a lack of connectivity between the Bluetooth printer and the iPAD. There are only two or three of us on staff that are well versed enough with the product to be able to fix it when there is this kind of issue.
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    Support Rating

    Buddy Punch

    No answers on this topic

    Jolt

    When I have had questions or needed technical support, I have received a very prompt response to my emails. The answers are concise and if there are instructions they are easy to follow and implement. All interactions I have had with the Jolt team have been a very positive experience.
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    Implementation Rating

    Buddy Punch

    No answers on this topic

    Jolt

    Jolt is user-friendly and was an easy implementation. Held a couple of training classes for our management on how to use the product.
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    Alternatives Considered

    Buddy Punch

    We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!
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    Jolt

    Jolt provides a full house of solutions. I would have to go with at least two of the other companies to capture all the solutions I was looking for. Jolt gave me all of it. I also want to be clear that other companies promised solutions that they hadn't built out yet. Jolt is upfront and honest about things they are working on, but they won't sell them to you as a means to get you in, only to disappoint you. I have a lot of respect for that.
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    Return on Investment

    Buddy Punch

    • Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
    • I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
    • Ease of use has decreased mental stress and angst in maneuvering employee time cards.
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    Jolt

    • Food safety processes have reduced significant amount of time managing.
    • Cleanliness- Saved some labor dollars here by implementing a more consistent process. Added some training videos on cleanliness to help give a clear message of the expectation.
    • Recipe Management- We have saved thousands on having the ability to upload live recipes and be global rather than having the paper copies of recipes laying around and possibly not being up to date.
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    Screenshots

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