Buddy Punch vs. Paychex Flex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buddy Punch
Score 6.6 out of 10
Small Businesses (1-50 employees)
Buddy Punch is an online time tracking and scheduling application. Track time, time off, locations, and jobs. The solution aims to help punching in & out intuitive for employees & easy for users to view & export time. Employees can clock in using a browser or the Buddy Punch Google, iOS, & Android apps. Users can view who's working, their GPS position or even limit where they can punch. The solution integrates with QuickBooks, ADP, Paychex, & SurePayroll while also offering Excel exports. …
$3.49
per month per user
Paychex Flex
Score 6.6 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
$59
per month/+$4 per employee
Pricing
Buddy PunchPaychex Flex
Editions & Modules
Time & Attendance
$3.49
per month per user
Time & Attendance + Scheduling
$4.49
per month per user
Enterprise
$9.49
per month per user
Paychex Go
$59
per month/+$4 per employee
Paychex Flex Service
Contact sales team
Paychex Flex Enterprise
Contact sales team
Offerings
Pricing Offerings
Buddy PunchPaychex Flex
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsWe offer three plans, each with a monthly or annual payment option. Each plan has a per user price and a base fee of $19. There are no startup, cancellation, support, or additional fees of any kind.
More Pricing Information
Community Pulse
Buddy PunchPaychex Flex
Considered Both Products
Buddy Punch
Chose Buddy Punch
going from Paychex Flex to Buddy Punch has been a huge improvement! For peace of mind and time management. As a manager, it's streamlined for me with the website being easy to use and navigate. I am very thankful for the move.
Paychex Flex

No answer on this topic

Top Pros
Top Cons
Features
Buddy PunchPaychex Flex
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Buddy Punch
-
Ratings
Paychex Flex
6.6
247 Ratings
18% below category average
Employee demographic data00 Ratings7.9197 Ratings
Employment history00 Ratings8.1220 Ratings
Job profiles and administration00 Ratings6.8155 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.2154 Ratings
Organizational charting00 Ratings1.01 Ratings
Organization and location management00 Ratings7.8138 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.4132 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Buddy Punch
-
Ratings
Paychex Flex
8.5
288 Ratings
6% above category average
Pay calculation00 Ratings8.9271 Ratings
Off-cycle/On-Demand payment00 Ratings9.2136 Ratings
Benefit plan administration00 Ratings7.2156 Ratings
Direct deposit files00 Ratings9.2270 Ratings
Salary revision and increment management00 Ratings8.5193 Ratings
Reimbursement management00 Ratings8.0105 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Buddy Punch
-
Ratings
Paychex Flex
7.0
144 Ratings
15% below category average
Approval workflow00 Ratings6.2102 Ratings
Balance details00 Ratings7.4136 Ratings
Annual carry-forward and encashment00 Ratings7.2110 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Buddy Punch
-
Ratings
Paychex Flex
8.5
249 Ratings
4% above category average
View and generate pay and benefit information00 Ratings8.5228 Ratings
Update personal information00 Ratings9.0239 Ratings
View company policy documentation00 Ratings7.7111 Ratings
View job history00 Ratings8.7168 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Buddy Punch
-
Ratings
Paychex Flex
7.7
40 Ratings
1% below category average
Tracking of all physical assets00 Ratings7.740 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Buddy Punch
-
Ratings
Paychex Flex
5.8
164 Ratings
27% below category average
Report builder00 Ratings5.5134 Ratings
Pre-built reports00 Ratings6.6154 Ratings
Ability to combine HR data with external data00 Ratings5.383 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Buddy Punch
-
Ratings
Paychex Flex
7.9
158 Ratings
2% below category average
New hire portal00 Ratings8.0151 Ratings
Manager tracking tools00 Ratings7.8100 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Buddy Punch
-
Ratings
Paychex Flex
8.4
59 Ratings
7% above category average
Job Requisition Management00 Ratings9.732 Ratings
Company Website Posting00 Ratings9.830 Ratings
Publish to Social Media00 Ratings6.623 Ratings
Job Search Site Posting00 Ratings6.530 Ratings
Duplicate Candidate Prevention00 Ratings6.728 Ratings
Applicant Tracking00 Ratings9.733 Ratings
Notifications and Alerts00 Ratings9.853 Ratings
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Buddy PunchPaychex Flex
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Paypro Workforce Management
Score 9.6 out of 10
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Score 7.2 out of 10
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User Ratings
Buddy PunchPaychex Flex
Likelihood to Recommend
9.0
(21 ratings)
7.6
(298 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(42 ratings)
Usability
-
(0 ratings)
7.9
(240 ratings)
Availability
-
(0 ratings)
9.3
(10 ratings)
Performance
-
(0 ratings)
9.1
(10 ratings)
Support Rating
-
(0 ratings)
7.6
(245 ratings)
In-Person Training
-
(0 ratings)
4.5
(1 ratings)
Online Training
-
(0 ratings)
7.1
(4 ratings)
Implementation Rating
-
(0 ratings)
9.4
(11 ratings)
Configurability
-
(0 ratings)
7.5
(8 ratings)
Ease of integration
-
(0 ratings)
9.1
(3 ratings)
Product Scalability
-
(0 ratings)
9.3
(10 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(31 ratings)
Vendor pre-sale
-
(0 ratings)
9.2
(32 ratings)
User Testimonials
Buddy PunchPaychex Flex
Likelihood to Recommend
Buddy Punch
I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
Read full review
Paychex, Inc.
In my experience, Paychex Flex is well suited for small to medium sized businesses. It has been helpful in streamlining the onboarding process and it is easy to update and maintain employee profiles and records. It has worked will in a non-profit environment where there is clergy pay and housing, which can get quite complicated. I cannot think of a scenario where it would be less appropriate.
Read full review
Pros
Buddy Punch
  • Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
  • They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
  • The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
  • Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.
Read full review
Paychex, Inc.
  • I like I can enter payroll and if I need to leave the program, I can resume at a later time and my information is saved.
  • I like the analytics & reports features.
  • I like how all my employees have easy access to their portal.
Read full review
Cons
Buddy Punch
  • Sometimes I need to check back to be sure I'm still punched in.
  • The indicator between punched in and out is not very indicative of if I am or not.
  • I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.
Read full review
Paychex, Inc.
  • Reporting writing is difficult to figure out
  • Employee turnover inside Paychex was a problem, until we were assigned to Neil Williams - since that time it has settled down
  • Pressure to convert personal connection with payroll advisor to using automated service
Read full review
Likelihood to Renew
Buddy Punch
No answers on this topic
Paychex, Inc.
Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
Read full review
Usability
Buddy Punch
No answers on this topic
Paychex, Inc.
Some things could be streamlined. For example, we could do custom options for the "add items" tab which has so many options that we never use. "Medical Pay" could be something that the system remembers for the applicable employees. Salaried employees' salaries should definitely be auto-filled. Overall the system works well but I think it could be improved to be easier to use and read.
Read full review
Reliability and Availability
Buddy Punch
No answers on this topic
Paychex, Inc.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Read full review
Performance
Buddy Punch
No answers on this topic
Paychex, Inc.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Read full review
Support Rating
Buddy Punch
No answers on this topic
Paychex, Inc.
Our dedicated representative is one of the main reasons we are sticking with Paychex Flex. If it were not for this person, other platforms could provide the same/similar functionality. It is the ability to speak with someone that understands our business and is willing to get questions answered in a timely fashion that keeps us with Paychex Flex.
Read full review
In-Person Training
Buddy Punch
No answers on this topic
Paychex, Inc.
We did online training only
Read full review
Online Training
Buddy Punch
No answers on this topic
Paychex, Inc.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
Read full review
Implementation Rating
Buddy Punch
No answers on this topic
Paychex, Inc.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
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Alternatives Considered
Buddy Punch
We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!
Read full review
Paychex, Inc.
We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.
Read full review
Scalability
Buddy Punch
No answers on this topic
Paychex, Inc.
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
Read full review
Return on Investment
Buddy Punch
  • Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
  • I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
  • Ease of use has decreased mental stress and angst in maneuvering employee time cards.
Read full review
Paychex, Inc.
  • I do not believe we have saved anything additionally. The time we've had to spend to get things to hopefully work is sad. This is the reason we've had to turn off all extra "products" of Paychex Flex. Time and Attendance is horrible. Benefits management is horrible. The user experience is horrible.
  • One thing I do not understand is why are updates for states, cities, counties, school districts, etc. not automatically updated? Should we not get a big red flag if we have an employee living/working, being paid in CA, but they aren't set up for CA sick time? If it is required to be on the paycheck stub to show the balance of the sick time, why would we not be notified that we are out of compliance?
Read full review
ScreenShots

Buddy Punch Screenshots

Screenshot of The Administrator's DashboardScreenshot of Time Off CalendarScreenshot of Schedule View

Paychex Flex Screenshots

Screenshot of Screenshot of Screenshot of