What users are saying about
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39 Ratings
4 Ratings

Buddy Punch

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39 Ratings
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Score 8.8 out of 100
4 Ratings
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Score 6 out of 100

Likelihood to Recommend

Buddy Punch

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
Nicole Segebart | TrustRadius Reviewer

syncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Buddy Punch
syncHR
9.4
Employee demographic data
Buddy Punch
syncHR
9.0
Employment history
Buddy Punch
syncHR
10.0
Job profiles and administration
Buddy Punch
syncHR
9.0
Workflow for transfers, promotions, pay raises, etc.
Buddy Punch
syncHR
10.0
Organizational charting
Buddy Punch
syncHR
10.0
Organization and location management
Buddy Punch
syncHR
10.0
Compliance data (COBRA, OSHA, etc.)
Buddy Punch
syncHR
8.0

Payroll Management

Buddy Punch
syncHR
9.4
Pay calculation
Buddy Punch
syncHR
10.0
Benefit plan administration
Buddy Punch
syncHR
9.0
Direct deposit files
Buddy Punch
syncHR
10.0
Salary revision and increment management
Buddy Punch
syncHR
10.0
Reimbursement management
Buddy Punch
syncHR
8.0

Leave and Attendance Management

Buddy Punch
syncHR
9.0
Approval workflow
Buddy Punch
syncHR
9.0
Balance details
Buddy Punch
syncHR
9.0
Annual carry-forward and encashment
Buddy Punch
syncHR
9.0

Employee Self Service

Buddy Punch
syncHR
9.2
View and generate pay and benefit information
Buddy Punch
syncHR
10.0
Update personal information
Buddy Punch
syncHR
10.0
View company policy documentation
Buddy Punch
syncHR
9.0
Employee recognition
Buddy Punch
syncHR
8.0
View job history
Buddy Punch
syncHR
9.0

Asset Management

Buddy Punch
syncHR
10.0
Tracking of all physical assets
Buddy Punch
syncHR
10.0

HR Reporting

Buddy Punch
syncHR
10.0
Report builder
Buddy Punch
syncHR
10.0
Pre-built reports
Buddy Punch
syncHR
10.0
Ability to combine HR data with external data
Buddy Punch
syncHR
10.0

Onboarding

Buddy Punch
syncHR
10.0
New hire portal
Buddy Punch
syncHR
10.0
Manager tracking tools
Buddy Punch
syncHR
10.0

Performance and Goals

Buddy Punch
syncHR
9.0
Corporate goal setting
Buddy Punch
syncHR
9.0
Individual goal setting
Buddy Punch
syncHR
9.0
Line-of sight-visibility
Buddy Punch
syncHR
9.0
Performance tracking
Buddy Punch
syncHR
9.0

Performance Management

Buddy Punch
syncHR
8.4
Performance plans
Buddy Punch
syncHR
9.0
Performance improvement plans
Buddy Punch
syncHR
9.0
Review status tracking
Buddy Punch
syncHR
8.0
Review reminders
Buddy Punch
syncHR
8.0
Multiple review frequency
Buddy Punch
syncHR
8.0

Recruiting / ATS

Buddy Punch
syncHR
8.9
Job Requisition Management
Buddy Punch
syncHR
9.0
Company Website Posting
Buddy Punch
syncHR
9.0
Publish to Social Media
Buddy Punch
syncHR
9.0
Job Search Site Posting
Buddy Punch
syncHR
9.0
Duplicate Candidate Prevention
Buddy Punch
syncHR
8.0
Applicant Tracking
Buddy Punch
syncHR
9.0
Notifications and Alerts
Buddy Punch
syncHR
9.0

Pros

Buddy Punch

  • Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
  • They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
  • The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
  • Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.
Jake Cowden | TrustRadius Reviewer

syncHR

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Anonymous | TrustRadius Reviewer

Cons

Buddy Punch

  • Sometimes I need to check back to be sure I'm still punched in.
  • The indicator between punched in and out is not very indicative of if I am or not.
  • I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.
Thomas Carson | TrustRadius Reviewer

syncHR

  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Anonymous | TrustRadius Reviewer

Usability

Buddy Punch

No score
No answers yet
No answers on this topic

syncHR

syncHR 10.0
Based on 1 answer
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Anonymous | TrustRadius Reviewer

Support Rating

Buddy Punch

No score
No answers yet
No answers on this topic

syncHR

syncHR 9.0
Based on 2 answers
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Anonymous | TrustRadius Reviewer

Online Training

Buddy Punch

No score
No answers yet
No answers on this topic

syncHR

syncHR 10.0
Based on 1 answer
Training was very well done and thorough
Anonymous | TrustRadius Reviewer

Implementation Rating

Buddy Punch

No score
No answers yet
No answers on this topic

syncHR

syncHR 9.0
Based on 2 answers
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Anonymous | TrustRadius Reviewer

Alternatives Considered

Buddy Punch

We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!
Joy Jones | TrustRadius Reviewer

syncHR

As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Anonymous | TrustRadius Reviewer

Return on Investment

Buddy Punch

  • Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
  • I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
  • Ease of use has decreased mental stress and angst in maneuvering employee time cards.
Tony Factor | TrustRadius Reviewer

syncHR

  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Buddy Punch

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Buddy Punch Editions & Modules

Edition
Time & Attendance25.991
Time & Attendance + Scheduling35.991
Enterprise45.991
  1. For 4 Employees, Unlimited Administrators
Additional Pricing Details
We offer three plans, each with a monthly or annual payment option. We offer tiers, as you have more employees you move into the next tier. It's an all-inclusive fee (not a per-user fee) and includes access to our website/mobile apps from as many locations and devices as needed. There are no startup, cancellation, support, or additional fees of any kind. There are no taxes either, so you'd only need to worry about the monthly/annual subscription price.

syncHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Varies

syncHR Editions & Modules

Edition
syncHR v5.9Varies1
  1. Per User per Month
Additional Pricing Details
SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

Rating Summary

Likelihood to Recommend

Buddy Punch
8.8
syncHR
9.0

Usability

Buddy Punch
syncHR
10.0

Support Rating

Buddy Punch
syncHR
9.0

Online Training

Buddy Punch
syncHR
10.0

Implementation Rating

Buddy Punch
syncHR
9.0

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