<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
39 Ratings

Buddy Punch

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.5 out of 100

Likelihood to Recommend

Buddy Punch

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
Nicole Segebart | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

I believe StratEx is well suited for any type of business at any size. However, I believe the sweet spot would be hotels and restaurants that are small to midsize. With the right HR staff in place, StratEx is so user-friendly and moldable to the needs of the business that it can be used in any industry, location, or by any company with any employee population.
Tyler Collum | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Buddy Punch
Toast Payroll & Team Management, formerly StratEx
8.6
Pay calculation
Buddy Punch
Toast Payroll & Team Management, formerly StratEx
9.0
Support for external payroll vendors
Buddy Punch
Toast Payroll & Team Management, formerly StratEx
8.0
Benefit plan administration
Buddy Punch
Toast Payroll & Team Management, formerly StratEx
7.0
Direct deposit files
Buddy Punch
Toast Payroll & Team Management, formerly StratEx
10.0
Salary revision and increment management
Buddy Punch
Toast Payroll & Team Management, formerly StratEx
9.0

Pros

Buddy Punch

  • Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
  • They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
  • The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
  • Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.
Jake Cowden | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

  • HR Services. StratEx provides you a dedicated HR Services Account Manager. This person not only knows the intricacies of the HR software, but also supports all HR functions within the organization. Our StratEx HR Services Manager stays up-to-date on all laws and governmental guidance and provides support across our multi-location workforce.
  • Sales Experience. We sat through several proposals and demos from lots of companies (including the big players, like ADP, Ultimate, and Ceridian) and all of them were just completely useless. We often left with more questions than we had and we could get no answers--just the same corporate jargon. StratEx offered a different experience. A quick introductory call before we even started looking, and a low-pressure, friendly conversation where they really discovered who we are as a company and then proposed how they could meet our needs.
  • Software support. From the very beginning, the software support was out of this world. During implementation, I could pick up the phone and call one of two people who I had started building a relationship with. They knew me, our account, our practices --- everything. They waited until I told them I was ready to move to General Support. General Support isn't a bad thing! Our dedicated team of two specialized in implementation and they were released to go work on the next client. General Support is a dedicated group of three or four people who also know me and our practices. They are available when I need them to support any issues or changes that come up. StratEx's support is fantastic.
Tyler Collum | TrustRadius Reviewer

Cons

Buddy Punch

  • Sometimes I need to check back to be sure I'm still punched in.
  • The indicator between punched in and out is not very indicative of if I am or not.
  • I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.
Thomas Carson | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

  • I would like to see the reporting features expanded more. I can build custom reports, but I would love to be able to extract any data point I want to create reports I need.
  • Passive benefit enrollment. Currently, their system doesn't support the ability for employees to remain passively enrolled through each benefit enrollment period. Each year, every employee has to go into the system and re-enroll in benefit elections/deferrals. This isn't complicated for our company and requires extra work on our end.
  • I would like to see social functions built into the site. The site is already a platform many employees are in all the time, so instead of us looking for an intra-net or employee site provider, we could simply use StratEx if the option were available.
Tyler Collum | TrustRadius Reviewer

Alternatives Considered

Buddy Punch

We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!
Joy Jones | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

Without a doubt, StratEx wins. Against all the major players in the HRS/HRIS industry, StratEx's biggest win is cost, both implementation and ongoing costs. The other's we evaluated offered tons of flashy things that most companies don't really need. When it was all said it done, we looked at what we needed and what we will need and determined that there is no reason to pay for a "big" brand name and be a small fish in their large ponds. I cannot imagine there is a company that would need anything StratEx doesn't offer. And, when it came down to it, all the major players came down from their original proposals by $100,000 or more to be more competitive with StratEx and we still went with StratEx. They've kept every promise, they've always been available, and they know where they are going as a company.
Tyler Collum | TrustRadius Reviewer

Return on Investment

Buddy Punch

  • Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
  • I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
  • Ease of use has decreased mental stress and angst in maneuvering employee time cards.
Tony Factor | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

  • Financial Savings. The costs of StratEx is based on company population and active employees. This saved us a lot of dollars we were able to invest elsewhere in the company. The idea of "we'll grow with you" is modeled here as StratEx's simple cost structure does, in fact, grow as you grow, so the expense for StratEx is relative.
  • The soft savings is also a big ROI. The amount of productivity recovered by bringing an HR system in-house gives us control and easy access. Further, the software is intuitive and user-friendly, which saves so much time.
  • The HR Support services also are an added layer or counsel and guidance on the many HR laws that surround companies these days.
Tyler Collum | TrustRadius Reviewer

Screenshots

Toast Payroll & Team Management, formerly StratEx

Pricing Details

Buddy Punch

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Buddy Punch Editions & Modules

Edition
Time & Attendance25.991
Time & Attendance + Scheduling35.991
Enterprise45.991
  1. For 4 Employees, Unlimited Administrators
Additional Pricing Details
We offer three plans, each with a monthly or annual payment option. We offer tiers, as you have more employees you move into the next tier. It's an all-inclusive fee (not a per-user fee) and includes access to our website/mobile apps from as many locations and devices as needed. There are no startup, cancellation, support, or additional fees of any kind. There are no taxes either, so you'd only need to worry about the monthly/annual subscription price.

Toast Payroll & Team Management, formerly StratEx

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Toast Payroll & Team Management, formerly StratEx Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Buddy Punch
8.8
Toast Payroll & Team Management, formerly StratEx
8.0

Add comparison