What users are saying about
5 Ratings
5 Ratings
5 Ratings
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Score 8.3 out of 100
5 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Bugsnag is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Bugsnag

100%
1 Rating
8.7

Instabug

87%
3 Ratings

Likelihood to Recommend

SmartBear

It's great for tracking bugs on your app. I don't think I can do anything else besides that...
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Instabug, Inc.

It is a great system to report the bug in terms of the customers so that we can be informed about the problems and bugs of our application. The system lets us look closely at every step the customer crosses and see the problem. Then the solution implementation for the next sprints helps us know our application's future steps.
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Pros

SmartBear

  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
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Instabug, Inc.

  • Instabug allows testers to quickly and easily send their bug reports.
  • Testers can draw on the screenshots, capture video and write back.
  • Instabug also has amazing customer support that is always quick to respond to our requests and needs.
  • Users can also make integrations so you can easily turn Instabug reports into Jira or other tracking software.
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Cons

SmartBear

  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
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Instabug, Inc.

  • Could be less pricey.
  • Should be something that works not just on IOS and Android but also on web applications.
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Pricing Details

Bugsnag

Starting Price

Editions & Modules

Bugsnag editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Instabug

    Starting Price

    $0

    Editions & Modules

    Instabug editions and modules pricing
    EditionModules
    Basicstarts at $1491
    Prostarts at $2492
    PremiumCustom Quote3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    20% discount for annual plan.

    Alternatives Considered

    SmartBear

    No answers on this topic

    Instabug, Inc.

    Since ease of use comes first for our enterprise, we are hugely amazed to continue with Instabug Crashlytics lacks in providing a comfortable and fantastic system to use. Besides, the customer support is better in Instabug in contrast to Crashlytics
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    Return on Investment

    SmartBear

    • It has caught bugs on the spot, which allows us to quickly fix them.
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    Instabug, Inc.

    • Instabug streamlined the bug reporting process by providing a platform to funnel issues, making this process very efficient.
    • Instead of manually creating a ticket and spending 10 minutes to fill out the details, I can forward the Instabug report to Jira with just 1 click and everything is filled out.
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    Screenshots

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