What users are saying about
4 Ratings
3 Ratings
4 Ratings
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Score 8.4 out of 100
3 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Bugsnag

It's great for tracking bugs on your app. I don't think I can do anything else besides that...
Anonymous | TrustRadius Reviewer

Instabug

Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
Billy Pham | TrustRadius Reviewer

Pros

Bugsnag

  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
Anonymous | TrustRadius Reviewer

Instabug

  • Makes it easy for the end-users of the mobile apps.
  • Provides crash analytics.
  • Helps capture user inputs.
Anonymous | TrustRadius Reviewer

Cons

Bugsnag

  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
Anonymous | TrustRadius Reviewer

Instabug

  • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
  • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
Billy Pham | TrustRadius Reviewer

Return on Investment

Bugsnag

  • It has caught bugs on the spot, which allows us to quickly fix them.
Anonymous | TrustRadius Reviewer

Instabug

  • Reduced the time to get feedback.
Anonymous | TrustRadius Reviewer

Pricing Details

Bugsnag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Instabug

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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