BugSnag vs. Logz.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugSnag
Score 8.0 out of 10
N/A
Bugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.
$65
per month per user
Logz.io
Score 6.9 out of 10
Small Businesses (1-50 employees)
Logz.io in Boston offers their enterprise-grade log analytics application, oriented towards providing data security and eliminating the need for capacity management.
$0.84
per ingested GB 3 day of log retention
Pricing
BugSnagLogz.io
Editions & Modules
No answers on this topic
Log Management - Community
$0
1 day of log retention.
Log Management - Pro
$.92
per ingested GB. 7 days retention.
Distributed Tracing - Pro
$5
Per million spans.
Infrastructure Monitoring - Pro
$12
per month per 1000 time-series metrics.
Log Management - Enterprise
Custom
Cloud SIEM - Enterprise
from $1.49
per ingested GB. Price includes Logz.io Log Management
Offerings
Pricing Offerings
BugSnagLogz.io
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
BugSnagLogz.io
Likelihood to Recommend
10.0
(1 ratings)
7.5
(7 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
8.1
(2 ratings)
User Testimonials
BugSnagLogz.io
Likelihood to Recommend
SmartBear
It's great for tracking bugs on your app. I don't think I can do anything else besides that...
Read full review
Logz.io
Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
Read full review
Pros
SmartBear
  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
Read full review
Logz.io
  • Well documented and easy to set up.
  • Their alerting mechanism is really great especially when it comes to application monitoring.
  • Our data analysis in Kibana is made easy with the solution for Logz.io.
  • The issue checking and fixing is escalated quickly and is reported in time.
Read full review
Cons
SmartBear
  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
Read full review
Logz.io
  • Its price can be very high, so you should have good control of it to avoid exaggerated figures.
  • Some functions can be confusing.
  • It has limits to create subaccounts, which is a big problem for large companies.
Read full review
Usability
SmartBear
No answers on this topic
Logz.io
I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
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Support Rating
SmartBear
No answers on this topic
Logz.io
Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
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Alternatives Considered
SmartBear
No answers on this topic
Logz.io
Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
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Return on Investment
SmartBear
  • It has caught bugs on the spot, which allows us to quickly fix them.
Read full review
Logz.io
  • Be capable to efficiently identify problems
  • Efficiently investigate issues and find the root cause
  • Be able to improve the logging of services and products
Read full review
ScreenShots