BugSnag vs. Splunk Log Observer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugSnag
Score 8.0 out of 10
N/A
Bugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.
$65
per month per user
Splunk Log Observer
Score 8.6 out of 10
N/A
Splunk's Log Observer reduce time troubleshooting. The live Tail allows SREs and developers to filter and watch critical logs without having to learn a query language.
$6.25
per month per host
Pricing
BugSnagSplunk Log Observer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BugSnagSplunk Log Observer
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BugSnagSplunk Log Observer
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
BugSnagSplunk Log Observer
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Score 8.7 out of 10
PRTG
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Score 8.9 out of 10
Enterprises
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Score 8.7 out of 10
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugSnagSplunk Log Observer
Likelihood to Recommend
10.0
(1 ratings)
8.6
(10 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BugSnagSplunk Log Observer
Likelihood to Recommend
SmartBear
It's great for tracking bugs on your app. I don't think I can do anything else besides that...
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Splunk
Great for organizations that need to centralize different types of logging across integration, qa, sandbox and production environments. Would be less impactful for organizations that don't have complex logging needs.
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Pros
SmartBear
  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
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Splunk
  • Providing in-depth insights
  • A related content feature which really helps us to figure out which service is breaking the infrastructure.
  • The Log explorer which helps us to explore the entire log and pin point the errors/issues.
  • Fast and powerful log investigation
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Cons
SmartBear
  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
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Splunk
  • Integrating the system with Slack channels
  • Saving the logs in different cloud provider
  • Viewing the logs at more fine grained level based on user roles and permissions
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Likelihood to Renew
SmartBear
No answers on this topic
Splunk
I'm a Splunk specialist, and I'm involved in its use and improvement.
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Usability
SmartBear
No answers on this topic
Splunk
It gives access to data features for every level of users: from managers and executives to Analysts, each one with the correct level of observation and analysis.
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Support Rating
SmartBear
No answers on this topic
Splunk
Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
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Implementation Rating
SmartBear
No answers on this topic
Splunk
Follow a training before starting.
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Alternatives Considered
SmartBear
No answers on this topic
Splunk
I had not considered other products because Splunk Log Observer was in use in my company before I started working there.
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Return on Investment
SmartBear
  • It has caught bugs on the spot, which allows us to quickly fix them.
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Splunk
  • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
  • Meets compliance requirements of security policies, audit, regulation, and forensics.
  • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
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ScreenShots