BugSnag vs. Splunk Real User Monitoring (RUM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugSnag
ScoreĀ 8.0Ā outĀ ofĀ 10
N/A
Bugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.
$65
per month per user
Splunk Real User Monitoring (RUM)
ScoreĀ 8.6Ā outĀ ofĀ 10
N/A
Splunk Infrastructure Real User Monitoring (RUM) enables monitoring of any stack, on-prem, hybrid, and multiclou
$14
per 10,000 sessions
Pricing
BugSnagSplunk Real User Monitoring (RUM)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BugSnagSplunk Real User Monitoring (RUM)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsā€”ā€”
More Pricing Information
Community Pulse
BugSnagSplunk Real User Monitoring (RUM)
Top Pros
Top Cons
Best Alternatives
BugSnagSplunk Real User Monitoring (RUM)
Small Businesses
GitLab
GitLab
ScoreĀ 8.7Ā outĀ ofĀ 10
SolarWinds Pingdom
SolarWinds Pingdom
ScoreĀ 7.4Ā outĀ ofĀ 10
Medium-sized Companies
GitLab
GitLab
ScoreĀ 8.7Ā outĀ ofĀ 10
Cisco ThousandEyes
Cisco ThousandEyes
ScoreĀ 9.0Ā outĀ ofĀ 10
Enterprises
GitLab
GitLab
ScoreĀ 8.7Ā outĀ ofĀ 10
Nexthink
Nexthink
ScoreĀ 9.1Ā outĀ ofĀ 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugSnagSplunk Real User Monitoring (RUM)
Likelihood to Recommend
10.0
(1 ratings)
8.8
(9 ratings)
User Testimonials
BugSnagSplunk Real User Monitoring (RUM)
Likelihood to Recommend
SmartBear
It's great for tracking bugs on your app. I don't think I can do anything else besides that...
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Splunk
Splunk RUM was really helpful in identifying brute force attacks as we used Splunk query language and were able to identify how many failed login attempts were made from which country and blacklisted those IP's. Since Splunk entirely depends on Splunk query language, if there are no logs or you delete the logs you can't perform analysis, as there is no stream of live data and also it depends on how frequently your data can be indexed.
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Pros
SmartBear
  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
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Splunk
  • End-to-end visibility enables me to see each transaction from start to finish thereby making it easy to know where exactly an anomaly is coming from.
  • They have a really kind and helpful customer support.
  • Application monitoring.
  • End user performance metrics.
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Cons
SmartBear
  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
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Splunk
  • The setting baseline for AI-driven troubleshooting requires more documentation to implement.
  • Room for integration with open sourced or inhouse monitoring tools.
  • Required more flexibility on setting up mobile OS performance metrics.
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Alternatives Considered
SmartBear
No answers on this topic
Splunk
Splunk Real User Monitoring (RUM) has a much better artificial intelligence engine. It also has a much better and more intuitive user interface. Splunk RUM also allows end-to-end visibility into the front and the backend. Technical support and customer service are also much better than Goliath. Query performance is faster than Goliath.
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Return on Investment
SmartBear
  • It has caught bugs on the spot, which allows us to quickly fix them.
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Splunk
  • Splunk is a single platform to perform all your analysis from front end to backend and all services.
  • Splunk licensing is quite costly.
  • Splunk is an excellent tool for data engineering and cyber security purpose.
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ScreenShots