Likelihood to Recommend Buildertrend was made for a specific industry (building) and so I would recommend it to anyone in that industry, with the exception of Sales and Marketing. But for everything else from the financing to the permitting to the construction and all else, Buildertrend is exactly what our team has used and will ALWAYS use. Even with our decision to use other systems for Sales and Marketing, we have never given one thought to taking Buildertrend out of our process. We will always be with Buildertrend.
Read full review Great for medium and large construction companies that have a specific salesforce.
Read full review Pros Manages in one place - crucial for organization. Professional, across the board it provides companies with a seamlessly organized and flawless presentation - to subs/vendors/owners/etc. Time Saver - you don't have to dig around through files/create templates/flip through your contact binder - it's all there. Practical tools- designed for contractors. You get what you need - period. Read full review Inputting of companies and leads who may become prospects. Creating specific opportunities for construction projects. Tracking opportunities through the entire sales cycle. Inputting detailed notes and activity by the Sales team. Read full review Cons I think that the CRM component could use some development. I think that tracking "tasks" or "to do's" could use some development. Read full review The open software is somewhat difficult to master as an administrator. Report writing could be more intuitive. The company seems to cater to larger users. Read full review Usability Fantastic usablity. Buildertrend is an amazing tool that offers superior customer service and attention to detail that is unmatched. I will continue to use them for years and I know they will make growing my company a possibility. I highly recommend for companies that want to streamline their business.
Read full review Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Read full review Support Rating I highly recommend. The only suggestion I have would be to offer a free trial. They do offer a 30 day money back guarantee. The price point isn't daunting if you have had a 100 % no strings attached/no effort to cancel or try to remember to get your money back - no strings attached chance to try out the product. Especially for such a big purchase decision, I think Buildertrend would see an incredible increase in sales. They have the value and companies just need a chance to see it first hand.
Read full review My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Read full review Alternatives Considered BuilderTrend allows me to see a full view of all my jobs in one place. I picked it for this reason. I wanted a solution that subcontractors would be able to use without having to do anything except open their email to get the information they needed to get the job done on time. I've made it so simple that everyone I work with wants to use BuilderTrend. In fact, most of the subcontractors I work with have implemented BuilderTrend because they saw how easy my day to day operations are.
Read full review Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Read full review Return on Investment The prior year cost me roughly $4300, which was barely reasonable for my volume. Some clients liked the format, some hated it and didn't participate. In my experience, few subcontractors or suppliers embraced the program, severely limiting the effectiveness. For the coming year the fees would have exceeded $17,000, far too much for a program with limited client, employee, and subcontractor appeal with as small a volume as I have. Honestly, for the last year, I feel they've been a burning tire hung around my neck and I regret not cancelling them in early 2019, I'd have $10,000 more in my pocket and no significant negative impact. I did appreciate the daily log as a way to report on progress, but less than half my clients made use of this option. Read full review Allowed for common tracking by business developers in different regions. Helped us quantify effort. Provides great reports for management. Read full review ScreenShots