BuildOps vs. Service Autopilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BuildOps
Score 10.0 out of 10
N/A
BuildOps enables subcontractors to run their business on one software solution that manages their invoicing & billing, scheduling, estimates, proposals, payments, workflows, custom forms, and financial reporting. The cloud-based BuildOps has been designed and built by a team of subcontractors & engineers, at the company of the same name headquartered in Santa Monica.N/A
Service Autopilot
Score 7.9 out of 10
N/A
Service Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
Pricing
BuildOpsService Autopilot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BuildOpsService Autopilot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BuildOpsService Autopilot
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
BuildOpsService Autopilot
Project Management
Comparison of Project Management features of Product A and Product B
BuildOps
-
Ratings
Service Autopilot
8.0
1 Ratings
5% above category average
Task Management00 Ratings8.01 Ratings
Resource Management00 Ratings8.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Team Collaboration00 Ratings8.01 Ratings
Document Management00 Ratings8.01 Ratings
Email integration00 Ratings8.01 Ratings
Best Alternatives
BuildOpsService Autopilot
Small Businesses
Kickserv
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Stackby
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Score 9.4 out of 10
Medium-sized Companies
Jotform
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Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.8 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BuildOpsService Autopilot
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
BuildOpsService Autopilot
Likelihood to Recommend
BuildOps
BuildOps is well suited for any HVAC or commercial construction business there is no question about it. If you have teams of people in the field and you want to track them and the jobs and reduce the paperwork - think BuildOps. Their operations side functionality is strong too - quoting, invoicing, asset tracking, etc.
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BACKTELL, INC
Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
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Pros
BuildOps
No answers on this topic
BACKTELL, INC
  • service history, tracking
  • service scheduling
  • service/client notes
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Cons
BuildOps
No answers on this topic
BACKTELL, INC
  • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
  • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
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Likelihood to Renew
BuildOps
No answers on this topic
BACKTELL, INC
Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
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Alternatives Considered
BuildOps
No answers on this topic
BACKTELL, INC
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
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