What users are saying about
1 Rating
18 Ratings
1 Rating
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Score 10 out of 100
18 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

BuildTopia

BuildTopia is ideal for bringing all components of the sales and construction process together for any homebuilder. If you're looking for a platform that also incorporates a robust CRM component, which is key for strong sales efforts, you'll likely need to utilize another platform in conjunction with BT for the best results
Anonymous | TrustRadius Reviewer

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

BuildTopia
FollowUp CRM
9.1
Customer data management / contact management
BuildTopia
FollowUp CRM
10.0
Workflow management
BuildTopia
FollowUp CRM
10.0
Territory management
BuildTopia
FollowUp CRM
6.1
Opportunity management
BuildTopia
FollowUp CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
BuildTopia
FollowUp CRM
10.0
Contract management
BuildTopia
FollowUp CRM
10.0
Quote & order management
BuildTopia
FollowUp CRM
8.9
Interaction tracking
BuildTopia
FollowUp CRM
10.0
Channel / partner relationship management
BuildTopia
FollowUp CRM
7.2

Customer Service & Support

BuildTopia
FollowUp CRM
10.0
Case management
BuildTopia
FollowUp CRM
10.0
Call center management
BuildTopia
FollowUp CRM
10.0
Help desk management
BuildTopia
FollowUp CRM
10.0

Marketing Automation

BuildTopia
FollowUp CRM
10.0
Lead management
BuildTopia
FollowUp CRM
10.0
Email marketing
BuildTopia
FollowUp CRM
10.0

CRM Project Management

BuildTopia
FollowUp CRM
9.5
Task management
BuildTopia
FollowUp CRM
10.0
Billing and invoicing management
BuildTopia
FollowUp CRM
8.4
Reporting
BuildTopia
FollowUp CRM
10.0

CRM Reporting & Analytics

BuildTopia
FollowUp CRM
9.7
Forecasting
BuildTopia
FollowUp CRM
9.0
Pipeline visualization
BuildTopia
FollowUp CRM
10.0
Customizable reports
BuildTopia
FollowUp CRM
10.0

Customization

BuildTopia
FollowUp CRM
9.8
Custom fields
BuildTopia
FollowUp CRM
10.0
Custom objects
BuildTopia
FollowUp CRM
9.0
Scripting environment
BuildTopia
FollowUp CRM
10.0
API for custom integration
BuildTopia
FollowUp CRM
10.0

Security

BuildTopia
FollowUp CRM
10.0
Single sign-on capability
BuildTopia
FollowUp CRM
10.0
Role-based user permissions
BuildTopia
FollowUp CRM
10.0

Social CRM

BuildTopia
FollowUp CRM
10.0
Social data
BuildTopia
FollowUp CRM
10.0
Social engagement
BuildTopia
FollowUp CRM
10.0

Integrations with 3rd-party Software

BuildTopia
FollowUp CRM
7.7
Marketing automation
BuildTopia
FollowUp CRM
10.0
Compensation management
BuildTopia
FollowUp CRM
5.5

Platform

BuildTopia
FollowUp CRM
10.0
Mobile access
BuildTopia
FollowUp CRM
10.0

Pros

BuildTopia

  • BuildTopia excels at contract management. Every part of the contract process is able to be managed electronically from initial signing to closing, and can even handle more special cases like contingencies.
  • BuildTopia manages all of our construction efforts well. All of our floorplans are pre-build in the system, so all we have to do is go in an build out the construction schedule from a pre-made template, and make any alterations from there.
  • The selections process is always a headache, but BuildTopia makes it pretty painless. Everything is loaded right in to the system while making selections with the client, and more detailed things, like non-standard options, are easy to load in and process.
Anonymous | TrustRadius Reviewer

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

Cons

BuildTopia

  • Requests for platform enhancements, while easy to submit and get approved, are slow to be turned around...often a year or more passes before they're implemented.
  • BuiltTopia, while good for sales and construction, is missing one large thing...a CRM component. The system allows you to manage clients and prospects, but options for email marketing and other CRM-related efforts are lacking.
Anonymous | TrustRadius Reviewer

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

Alternatives Considered

BuildTopia

No answers on this topic

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

Return on Investment

BuildTopia

  • Overall, our company has saved money by being able to shut down all the various platforms we were using for different departments and transition to just BuildTopia.
  • Company efforts are more efficient, with all pertinent information being in one place and able to be viewed by everyone as needed.
  • Efforts of the sales team are better able to be managed and reviewed from afar whereas we only had physical paper trails before.
Anonymous | TrustRadius Reviewer

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

Pricing Details

BuildTopia

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BuildTopia
10.0
FollowUp CRM
10.0

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