What users are saying about
16 Ratings
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Score 8.2 out of 100
5 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Built for Teams

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Matthew Goldberg | TrustRadius Reviewer

Heartland Payroll+

As far as payroll software goes, Heartland works well for our current needs. We have an average of 43 employees that work in remote locations. Employees have access to an APP to retrieve their paystubs and notifications. Our assigned payroll specialist is responsive to our requests. The software is reliable. We are able to log hours worked at different locations to pull labor allocation reports needed for accounting purposes. The ease of the onboarding process is a game-changer, especially with all the issues since the pandemic began. I can't imagine the hiring process without it! We are able to run background checks and have the new hire complete the necessary forms. Then process the Everify file once all info is obtained. Notifications from heartland are easy to understand and it makes the hiring process overall so efficient!
Cathy Hutchison | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Built for Teams
9.3
Heartland Payroll+
Employee demographic data
Built for Teams
10.0
Heartland Payroll+
Employment history
Built for Teams
10.0
Heartland Payroll+
Job profiles and administration
Built for Teams
10.0
Heartland Payroll+
Organizational charting
Built for Teams
7.5
Heartland Payroll+
Organization and location management
Built for Teams
9.0
Heartland Payroll+

Payroll Management

Built for Teams
8.0
Heartland Payroll+
8.2
Benefit plan administration
Built for Teams
8.0
Heartland Payroll+
Pay calculation
Built for Teams
Heartland Payroll+
10.0
Off-cycle/On-Demand payment
Built for Teams
Heartland Payroll+
5.0
Direct deposit files
Built for Teams
Heartland Payroll+
8.2
Salary revision and increment management
Built for Teams
Heartland Payroll+
9.8

Leave and Attendance Management

Built for Teams
8.7
Heartland Payroll+
Approval workflow
Built for Teams
8.0
Heartland Payroll+
Balance details
Built for Teams
9.0
Heartland Payroll+
Annual carry-forward and encashment
Built for Teams
9.0
Heartland Payroll+

Employee Self Service

Built for Teams
9.5
Heartland Payroll+
View and generate pay and benefit information
Built for Teams
9.0
Heartland Payroll+
Update personal information
Built for Teams
10.0
Heartland Payroll+

HR Reporting

Built for Teams
6.5
Heartland Payroll+
Report builder
Built for Teams
5.0
Heartland Payroll+
Pre-built reports
Built for Teams
8.0
Heartland Payroll+

Onboarding

Built for Teams
10.0
Heartland Payroll+
New hire portal
Built for Teams
10.0
Heartland Payroll+
Manager tracking tools
Built for Teams
10.0
Heartland Payroll+

Pros

Built for Teams

  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
Doug Sievers | TrustRadius Reviewer

Heartland Payroll+

  • Cheap payroll processing but [in my opinion] you get what you pay for
  • [In my experience] great ability to frustrate their customers
  • Geat for the economy because [I feel] they hire so many different people and [in my experience] they don't hang around [so] you don't know who your rep is
Anonymous | TrustRadius Reviewer

Cons

Built for Teams

  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
Amulya Singh | TrustRadius Reviewer

Heartland Payroll+

  • If I need to calculate the net amount for a check, it's a difficult process.
Lisa Baker | TrustRadius Reviewer

Support Rating

Built for Teams

No score
No answers yet
No answers on this topic

Heartland Payroll+

Heartland Payroll+ 9.7
Based on 3 answers
My account rep is very responsive when I send them an email. Sometimes I don't use the exact lingo and it takes a few messages to get the answer I'm looking for, but that is probably my fault. I do wish there was a local rep that I could meet with if needed.
Bradley Gill | TrustRadius Reviewer

Alternatives Considered

Built for Teams

not sure this isn't part of my role we used to use Insperity premiere for booking vacation since that’s our hr/payroll system but apparently built is better for this. I’m not sure why we switched but it is fairly easy to use and customize. Insperity was harder to access.
Anonymous | TrustRadius Reviewer

Heartland Payroll+

We have used both Paychex and ADP and find them to be annoying. They both share your information so we get constant sales calls and emails for all their products and we can never get rid of them because they do not have an unsubscribe option. They do have better online platforms though. We selected Heartland Payroll to support Shannon L., who is the best.
TINA LARSSON | TrustRadius Reviewer

Return on Investment

Built for Teams

  • It makes tracking PTO super easy
  • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
  • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
Doug Sievers | TrustRadius Reviewer

Heartland Payroll+

  • By using Heartland, we cave both time and money by making our labor allocation reporting simpler
  • Using Heartland onboarding saves so much time by making the overall onboarding process efficient.
  • By using Heartland for our compliance needs through onboarding, such as background checks (GoodHire) and E-verify, we have peace of mind.
Cathy Hutchison | TrustRadius Reviewer

Screenshots

Pricing Details

Built for Teams

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Heartland Payroll+

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Built for Teams
8.3
Heartland Payroll+
6.5

Support Rating

Built for Teams
Heartland Payroll+
9.7

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