Built for Teams vs. Heartland Payroll+

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Built for Teams
Score 8.1 out of 10
N/A
Built for Teams is an HRIS solution that is designed for small and mid-sized businesses. The vendor’s value proposition is that their employee self-service capabilities help to offload work from valuable HR managers while giving employees direct access to important information. Additionally, the vendor says customers select their solution due to the intuitive user interface and their excellent customer service.N/A
Heartland Payroll+
Score 3.8 out of 10
N/A
Heartland Payroll+ is presented as a complete management solution, designed to serve as a single point of contact, making it easy to deal with any issue. Customers have online access to their payroll data and employee information, and Heartland’s tools are accessible on the go.N/A
Pricing
Built for TeamsHeartland Payroll+
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Built for TeamsHeartland Payroll+
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Built for TeamsHeartland Payroll+
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Built for Teams
9.4
6 Ratings
18% above category average
Heartland Payroll+
-
Ratings
Employee demographic data7.15 Ratings00 Ratings
Employment history10.04 Ratings00 Ratings
Job profiles and administration10.05 Ratings00 Ratings
Organizational charting9.85 Ratings00 Ratings
Organization and location management10.03 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Built for Teams
8.0
1 Ratings
0% below category average
Heartland Payroll+
8.3
8 Ratings
3% above category average
Benefit plan administration8.01 Ratings9.72 Ratings
Pay calculation00 Ratings9.24 Ratings
Support for external payroll vendors00 Ratings10.01 Ratings
Off-cycle/On-Demand payment00 Ratings9.72 Ratings
Direct deposit files00 Ratings3.47 Ratings
Salary revision and increment management00 Ratings9.25 Ratings
Reimbursement management00 Ratings7.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Built for Teams
8.7
5 Ratings
8% above category average
Heartland Payroll+
-
Ratings
Approval workflow8.05 Ratings00 Ratings
Balance details9.04 Ratings00 Ratings
Annual carry-forward and encashment9.04 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Built for Teams
9.5
3 Ratings
16% above category average
Heartland Payroll+
-
Ratings
View and generate pay and benefit information9.01 Ratings00 Ratings
Update personal information10.03 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Built for Teams
9.9
4 Ratings
26% above category average
Heartland Payroll+
-
Ratings
Report builder9.84 Ratings00 Ratings
Pre-built reports10.03 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Built for Teams
10.0
2 Ratings
22% above category average
Heartland Payroll+
-
Ratings
New hire portal10.02 Ratings00 Ratings
Manager tracking tools10.02 Ratings00 Ratings
Best Alternatives
Built for TeamsHeartland Payroll+
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Built for TeamsHeartland Payroll+
Likelihood to Recommend
8.9
(7 ratings)
2.8
(8 ratings)
Support Rating
-
(0 ratings)
1.0
(4 ratings)
Implementation Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Built for TeamsHeartland Payroll+
Likelihood to Recommend
Objective Inc.
Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
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Global Payments
We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
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Pros
Objective Inc.
  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
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Global Payments
  • White-glove customer support. All employees are in the United States and they must pay them well, because they don't seem to have turnover there.
  • Technology is awesome. We have Payroll, HR, T&A, ATS, and onboarding with them.
  • Their Tax Credit tech is amazing. I received more money in tax credits last year than payroll cost me. That's a net positive!
  • Compliance with their HR team is great, and they don't hit you over the head on the price for it.
  • Pricing is fantastic with a 3-year price lock. No BS discounting that jumps back up a year later.
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Cons
Objective Inc.
  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
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Global Payments
  • Sometimes the system (geocode) will not allow me to process address changes by asking for help from our specialist.
  • Response for assistance is usually a lot slower when our dedicated specialist is not available.
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Support Rating
Objective Inc.
No answers on this topic
Global Payments
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
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Implementation Rating
Objective Inc.
No answers on this topic
Global Payments
The Heartland team could care less about how difficult your experience is. In fact, I think they delight in seeing you struggle!
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Alternatives Considered
Objective Inc.
Slightly different focuses and I still use both. Microsoft Visio is great for creating all kinds of diagrams. Whereas Built for Tens is more about people management, so you can set up who is where and track their relationships through the other individuals in the organization. it’s all about using the right tool for the job at hand.
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Global Payments
I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer different user interfaces that are neat looking, but I haven't done too much research because Heartland Payroll offered me a really good deal for processing since we are a small company.
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Return on Investment
Objective Inc.
  • It makes tracking PTO super easy
  • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
  • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
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Global Payments
  • We have a net positive using Heartland. We actually bring more money in from their tax credits than the payroll service actually costs.
  • I used to have a part-time person handing our payroll/HR needs. Now this is done by me because it's so easy.
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ScreenShots

Built for Teams Screenshots

Screenshot of Interactive org chart allows you to add and reposition people and entire teams.Screenshot of Recruiting and applicant tracking features make hiring a smooth and painless process.Screenshot of Employees have easy access to their PTO balances and history.Screenshot of Onboarding process helps new employees get up to speed quickly while ensuring compliance.Screenshot of Dashboards and reports keep executives and managers in-the-know.