What users are saying about
16 Ratings
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Score 8.2 out of 100
2 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Built for Teams

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Matthew Goldberg | TrustRadius Reviewer

HRdirect Smart Apps

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented.At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money.In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Margaret Wood | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Built for Teams
9.3
HRdirect Smart Apps
10.0
Employee demographic data
Built for Teams
10.0
HRdirect Smart Apps
10.0
Employment history
Built for Teams
10.0
HRdirect Smart Apps
Job profiles and administration
Built for Teams
10.0
HRdirect Smart Apps
10.0
Organizational charting
Built for Teams
7.5
HRdirect Smart Apps
Organization and location management
Built for Teams
9.0
HRdirect Smart Apps
Compliance data (COBRA, OSHA, etc.)
Built for Teams
HRdirect Smart Apps
10.0

Payroll Management

Built for Teams
8.0
HRdirect Smart Apps
Benefit plan administration
Built for Teams
8.0
HRdirect Smart Apps

Leave and Attendance Management

Built for Teams
8.7
HRdirect Smart Apps
1.0
Approval workflow
Built for Teams
8.0
HRdirect Smart Apps
1.0
Balance details
Built for Teams
9.0
HRdirect Smart Apps
Annual carry-forward and encashment
Built for Teams
9.0
HRdirect Smart Apps

Employee Self Service

Built for Teams
9.5
HRdirect Smart Apps
10.0
View and generate pay and benefit information
Built for Teams
9.0
HRdirect Smart Apps
10.0
Update personal information
Built for Teams
10.0
HRdirect Smart Apps
10.0
View company policy documentation
Built for Teams
HRdirect Smart Apps
10.0

HR Reporting

Built for Teams
6.5
HRdirect Smart Apps
1.0
Report builder
Built for Teams
5.0
HRdirect Smart Apps
1.0
Pre-built reports
Built for Teams
8.0
HRdirect Smart Apps
1.0

Onboarding

Built for Teams
10.0
HRdirect Smart Apps
1.0
New hire portal
Built for Teams
10.0
HRdirect Smart Apps
1.0
Manager tracking tools
Built for Teams
10.0
HRdirect Smart Apps
1.0

Pros

Built for Teams

  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
Doug Sievers | TrustRadius Reviewer

HRdirect Smart Apps

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Margaret Wood | TrustRadius Reviewer

Cons

Built for Teams

  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
Amulya Singh | TrustRadius Reviewer

HRdirect Smart Apps

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Margaret Wood | TrustRadius Reviewer

Likelihood to Renew

Built for Teams

No score
No answers yet
No answers on this topic

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 1 answer
As previously described, there are too many unresolved issues.
Margaret Wood | TrustRadius Reviewer

Support Rating

Built for Teams

No score
No answers yet
No answers on this topic

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 2 answers
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking.3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
Margaret Wood | TrustRadius Reviewer

Alternatives Considered

Built for Teams

not sure this isn't part of my role we used to use Insperity premiere for booking vacation since that’s our hr/payroll system but apparently built is better for this. I’m not sure why we switched but it is fairly easy to use and customize. Insperity was harder to access.
Anonymous | TrustRadius Reviewer

HRdirect Smart Apps

No answers on this topic

Return on Investment

Built for Teams

  • It makes tracking PTO super easy
  • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
  • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
Doug Sievers | TrustRadius Reviewer

HRdirect Smart Apps

  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Margaret Wood | TrustRadius Reviewer

Screenshots

Pricing Details

Built for Teams

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HRdirect Smart Apps

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Built for Teams
8.3
HRdirect Smart Apps
10.0

Likelihood to Renew

Built for Teams
HRdirect Smart Apps
1.0

Support Rating

Built for Teams
HRdirect Smart Apps
1.0

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