What users are saying about
16 Ratings
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Top Rated
129 Ratings
16 Ratings
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Score 8.2 out of 100

isolved

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Top Rated
129 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

Built for Teams

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Matthew Goldberg | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Built for Teams
9.3
isolved
7.8
Employee demographic data
Built for Teams
10.0
isolved
8.9
Employment history
Built for Teams
10.0
isolved
9.0
Job profiles and administration
Built for Teams
10.0
isolved
7.3
Organizational charting
Built for Teams
7.5
isolved
6.5
Organization and location management
Built for Teams
9.0
isolved
7.1
Workflow for transfers, promotions, pay raises, etc.
Built for Teams
isolved
8.0
Compliance data (COBRA, OSHA, etc.)
Built for Teams
isolved
7.6

Payroll Management

Built for Teams
8.0
isolved
8.1
Benefit plan administration
Built for Teams
8.0
isolved
8.0
Pay calculation
Built for Teams
isolved
9.2
Support for external payroll vendors
Built for Teams
isolved
6.7
Off-cycle/On-Demand payment
Built for Teams
isolved
8.1
Direct deposit files
Built for Teams
isolved
9.1
Salary revision and increment management
Built for Teams
isolved
7.3
Reimbursement management
Built for Teams
isolved
8.2

Leave and Attendance Management

Built for Teams
8.7
isolved
8.0
Approval workflow
Built for Teams
8.0
isolved
7.6
Balance details
Built for Teams
9.0
isolved
8.4
Annual carry-forward and encashment
Built for Teams
9.0
isolved
8.1

Employee Self Service

Built for Teams
9.5
isolved
8.4
View and generate pay and benefit information
Built for Teams
9.0
isolved
8.9
Update personal information
Built for Teams
10.0
isolved
9.1
View company policy documentation
Built for Teams
isolved
7.7
Employee recognition
Built for Teams
isolved
7.0
View job history
Built for Teams
isolved
9.1

HR Reporting

Built for Teams
6.5
isolved
7.9
Report builder
Built for Teams
5.0
isolved
8.1
Pre-built reports
Built for Teams
8.0
isolved
8.0
Ability to combine HR data with external data
Built for Teams
isolved
7.7

Onboarding

Built for Teams
10.0
isolved
8.0
New hire portal
Built for Teams
10.0
isolved
8.3
Manager tracking tools
Built for Teams
10.0
isolved
7.7

Asset Management

Built for Teams
isolved
8.0
Tracking of all physical assets
Built for Teams
isolved
8.0

Performance and Goals

Built for Teams
isolved
6.5
Corporate goal setting
Built for Teams
isolved
6.6
Individual goal setting
Built for Teams
isolved
6.5
Line-of sight-visibility
Built for Teams
isolved
6.2
Performance tracking
Built for Teams
isolved
6.6

Performance Management

Built for Teams
isolved
7.0
Performance plans
Built for Teams
isolved
7.2
Performance improvement plans
Built for Teams
isolved
7.2
Review status tracking
Built for Teams
isolved
7.1
Review reminders
Built for Teams
isolved
7.0
Multiple review frequency
Built for Teams
isolved
6.8

Succession Planning

Built for Teams
isolved
7.5
Create succession plans/pools
Built for Teams
isolved
7.4
Candidate ranking
Built for Teams
isolved
7.5
Candidate search
Built for Teams
isolved
7.4
Candidate development
Built for Teams
isolved
7.4

Recruiting / ATS

Built for Teams
isolved
7.8
Job Requisition Management
Built for Teams
isolved
7.4
Company Website Posting
Built for Teams
isolved
7.8
Publish to Social Media
Built for Teams
isolved
8.3
Job Search Site Posting
Built for Teams
isolved
8.3
Duplicate Candidate Prevention
Built for Teams
isolved
7.6
Applicant Tracking
Built for Teams
isolved
7.9
Notifications and Alerts
Built for Teams
isolved
7.6

Pros

Built for Teams

  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
Doug Sievers | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

Built for Teams

  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
Amulya Singh | TrustRadius Reviewer

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

Built for Teams

No score
No answers yet
No answers on this topic

isolved

isolved 8.5
Based on 14 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

Built for Teams

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 5 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Built for Teams

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 4 answers
It's always online, always available.
MICHELE KING | TrustRadius Reviewer

Performance

Built for Teams

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

Built for Teams

No score
No answers yet
No answers on this topic

isolved

isolved 9.1
Based on 9 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

Built for Teams

No score
No answers yet
No answers on this topic

isolved

isolved 9.1
Based on 1 answer
All over the phone, but it was comprehensive.
MICHELE KING | TrustRadius Reviewer

Online Training

Built for Teams

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 2 answers
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

Built for Teams

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 11 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Built for Teams

not sure this isn't part of my role we used to use Insperity premiere for booking vacation since that’s our hr/payroll system but apparently built is better for this. I’m not sure why we switched but it is fairly easy to use and customize. Insperity was harder to access.
Anonymous | TrustRadius Reviewer

isolved

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
Vicki Burnett | TrustRadius Reviewer

Scalability

Built for Teams

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 3 answers
We have grown by 50% since we started using iSolved, and its scalability is perfect.
MICHELE KING | TrustRadius Reviewer

Return on Investment

Built for Teams

  • It makes tracking PTO super easy
  • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
  • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
Doug Sievers | TrustRadius Reviewer

isolved

  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Built for Teams

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Built for Teams Editions & Modules

Additional Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Built for Teams
8.3
isolved
8.0

Likelihood to Renew

Built for Teams
isolved
8.5

Usability

Built for Teams
isolved
8.6

Reliability and Availability

Built for Teams
isolved
8.6

Performance

Built for Teams
isolved
8.2

Support Rating

Built for Teams
isolved
9.1

In-Person Training

Built for Teams
isolved
9.1

Online Training

Built for Teams
isolved
8.6

Implementation Rating

Built for Teams
isolved
8.6

Scalability

Built for Teams
isolved
8.6

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