What users are saying about
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1280 Ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Lucidchart

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1280 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Built for Teams

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Matthew Goldberg | TrustRadius Reviewer

Lucidchart

Lucidchart is suited perfectly for work scenarios where you are required to present a flowchart, team structure, work breakdown, or simply to convey in a more easy-to-understand way, via graphics, arrows, etc. ideas. Lucidchart is less appropriate if you are looking to have an actual task management tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Built for Teams
9.3
Lucidchart
Employee demographic data
Built for Teams
10.0
Lucidchart
Employment history
Built for Teams
10.0
Lucidchart
Job profiles and administration
Built for Teams
10.0
Lucidchart
Organizational charting
Built for Teams
7.5
Lucidchart
Organization and location management
Built for Teams
9.0
Lucidchart

Payroll Management

Built for Teams
8.0
Lucidchart
Benefit plan administration
Built for Teams
8.0
Lucidchart

Leave and Attendance Management

Built for Teams
8.7
Lucidchart
Approval workflow
Built for Teams
8.0
Lucidchart
Balance details
Built for Teams
9.0
Lucidchart
Annual carry-forward and encashment
Built for Teams
9.0
Lucidchart

Employee Self Service

Built for Teams
9.5
Lucidchart
View and generate pay and benefit information
Built for Teams
9.0
Lucidchart
Update personal information
Built for Teams
10.0
Lucidchart

HR Reporting

Built for Teams
6.5
Lucidchart
Report builder
Built for Teams
5.0
Lucidchart
Pre-built reports
Built for Teams
8.0
Lucidchart

Onboarding

Built for Teams
10.0
Lucidchart
New hire portal
Built for Teams
10.0
Lucidchart
Manager tracking tools
Built for Teams
10.0
Lucidchart

Pros

Built for Teams

  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
Doug Sievers | TrustRadius Reviewer

Lucidchart

  • Set defaults to elements such as text and color when creating flowcharts making it easy to work fast
  • Ability to easily share and collaborate
  • The custom themes are seriously fantastic. Well thought out and VERY helpful
  • The quick access panel that tracks recently used objects
Anonymous | TrustRadius Reviewer

Cons

Built for Teams

  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
Amulya Singh | TrustRadius Reviewer

Lucidchart

  • I wish there was a short sentence for each shape as you hover over it that explained what it was typically used for in a process flow. For example, hovering over the diamond would show a box that said 'diamond- used to represent a decision/choice'
  • I wish there was a way to add an asterisk that you could click on to expand for further detail. Some steps can be expanded on but the additional details aren't really necessary or are too long to put all within that one shape.
  • I'd like if you could add a question/note and then tag a specific person to that note. That way, if you had a question or needed more info about a certain step, you could tag whomever would have the answer and then they can come in and provide the answers.
Anonymous | TrustRadius Reviewer

Usability

Built for Teams

No score
No answers yet
No answers on this topic

Lucidchart

Lucidchart 8.9
Based on 676 answers
It's pretty simple to use. Most software users can just pick it up and start creating something, whatever their goal might be. Though sometimes I feel like parts of it try to do too much and the interface gets a bit cluttered...but I do understand that could be hard to manage when you have such a robust platform.
Jay Rogan | TrustRadius Reviewer

Support Rating

Built for Teams

No score
No answers yet
No answers on this topic

Lucidchart

Lucidchart 8.1
Based on 545 answers
Maybe, I am not right person to answer this question mentioned here as I have never talked to or contacted the LucidChart customer service team or raised any service ticket for any reason ever. So am not sure I would be able to answer this questions correctly as I have never use their support.
Joydeep Sengupta | TrustRadius Reviewer

Alternatives Considered

Built for Teams

not sure this isn't part of my role we used to use Insperity premiere for booking vacation since that’s our hr/payroll system but apparently built is better for this. I’m not sure why we switched but it is fairly easy to use and customize. Insperity was harder to access.
Anonymous | TrustRadius Reviewer

Lucidchart

As stated earlier. Viso lacks the SaaS component, making it more difficult to use on non-windows devices. They may have since changed this, but that was one of the biggest factors from moving. Also the output format isn't viewable unless its specified as a .jpeg or other picture output. Meaning sharing the file with non windows users makes it difficult. This is especially true for legacy files that may need updating.
Anonymous | TrustRadius Reviewer

Return on Investment

Built for Teams

  • It makes tracking PTO super easy
  • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
  • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
Doug Sievers | TrustRadius Reviewer

Lucidchart

  • Reduction in time to create a system design drawing - 70%.
  • Reduction in time to make design changes - 70%.
  • Reduction in errors and missed items - 99%.
  • Improvement in presentation quality and clarity.
  • Improvement in communications across client organization channels.
Glen Pommer | TrustRadius Reviewer

Screenshots

Pricing Details

Built for Teams

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Built for Teams Editions & Modules

Additional Pricing Details

Lucidchart

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Lucidchart Editions & Modules

Edition
Free$01
Individual7.951
Team9.002
EnterpriseCustom Pricing
  1. per month
  2. per user/per month
  3. none
Additional Pricing Details
The Team Pricing increases depending on the number of users on the account.

Rating Summary

Likelihood to Recommend

Built for Teams
8.3
Lucidchart
8.8

Usability

Built for Teams
Lucidchart
8.9

Support Rating

Built for Teams
Lucidchart
8.1

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