What users are saying about
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
497 Ratings
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

SAP SuccessFactors

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
497 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Built for Teams ranks higher in 4 feature sets: Human Resource Management, Leave and Attendance Management, Employee Self Service, Onboarding
  • SAP SuccessFactors ranks higher in 2 feature sets: Payroll Management, HR Reporting

Human Resource Management

9.3

Built for Teams

93%
8.0

SAP SuccessFactors

80%
Built for Teams ranks higher in 4/7 features

Employee demographic data

10.0
100%
4 Ratings
8.1
81%
141 Ratings

Employment history

10.0
100%
4 Ratings
8.0
80%
147 Ratings

Job profiles and administration

10.0
100%
4 Ratings
7.7
77%
137 Ratings

Organizational charting

7.5
75%
4 Ratings
8.0
80%
154 Ratings

Organization and location management

9.0
90%
2 Ratings
8.1
81%
135 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.3
73%
136 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
8.5
85%
84 Ratings

Payroll Management

8.0

Built for Teams

80%
8.1

SAP SuccessFactors

81%
SAP SuccessFactors ranks higher in 7/7 features

Benefit plan administration

8.0
80%
1 Rating
8.3
83%
53 Ratings

Pay calculation

N/A
0 Ratings
8.0
80%
68 Ratings

Support for external payroll vendors

N/A
0 Ratings
7.6
76%
58 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.1
81%
49 Ratings

Direct deposit files

N/A
0 Ratings
8.1
81%
55 Ratings

Salary revision and increment management

N/A
0 Ratings
8.0
80%
65 Ratings

Reimbursement management

N/A
0 Ratings
8.6
86%
46 Ratings

Leave and Attendance Management

8.7

Built for Teams

87%
7.5

SAP SuccessFactors

75%
Built for Teams ranks higher in 3/3 features

Approval workflow

8.0
80%
5 Ratings
7.6
76%
87 Ratings

Balance details

9.0
90%
4 Ratings
7.3
73%
72 Ratings

Annual carry-forward and encashment

9.0
90%
4 Ratings
7.7
77%
59 Ratings

Employee Self Service

9.5

Built for Teams

95%
8.0

SAP SuccessFactors

80%
SAP SuccessFactors ranks higher in 3/5 features

View and generate pay and benefit information

9.0
90%
1 Rating
7.7
77%
89 Ratings

Update personal information

10.0
100%
3 Ratings
8.0
80%
128 Ratings

View company policy documentation

N/A
0 Ratings
7.8
78%
82 Ratings

Employee recognition

N/A
0 Ratings
8.4
84%
76 Ratings

View job history

N/A
0 Ratings
8.2
82%
124 Ratings

HR Reporting

6.5

Built for Teams

65%
7.3

SAP SuccessFactors

73%
SAP SuccessFactors ranks higher in 2/3 features

Report builder

5.0
50%
3 Ratings
7.2
72%
135 Ratings

Pre-built reports

8.0
80%
2 Ratings
7.2
72%
124 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
7.5
75%
104 Ratings

Onboarding

10.0

Built for Teams

100%
8.3

SAP SuccessFactors

83%
Built for Teams ranks higher in 2/2 features

New hire portal

10.0
100%
1 Rating
8.0
80%
106 Ratings

Manager tracking tools

10.0
100%
1 Rating
8.1
81%
97 Ratings

Asset Management

Built for Teams

Feature Set Not Supported
N/A
8.4

SAP SuccessFactors

84%
SAP SuccessFactors ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
8.4
84%
3 Ratings

Performance and Goals

Built for Teams

Feature Set Not Supported
N/A
8.5

SAP SuccessFactors

85%
SAP SuccessFactors ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
8.1
81%
131 Ratings

Individual goal setting

N/A
0 Ratings
8.4
84%
148 Ratings

Line-of sight-visibility

N/A
0 Ratings
8.2
82%
118 Ratings

Performance tracking

N/A
0 Ratings
8.2
82%
137 Ratings

Performance Management

Built for Teams

Feature Set Not Supported
N/A
8.0

SAP SuccessFactors

80%
SAP SuccessFactors ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.6
76%
155 Ratings

Performance improvement plans

N/A
0 Ratings
7.9
79%
127 Ratings

Review status tracking

N/A
0 Ratings
7.9
79%
144 Ratings

Review reminders

N/A
0 Ratings
7.9
79%
141 Ratings

Multiple review frequency

N/A
0 Ratings
7.6
76%
110 Ratings

Succession Planning

Built for Teams

Feature Set Not Supported
N/A
8.2

SAP SuccessFactors

82%
SAP SuccessFactors ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
8.0
80%
99 Ratings

Candidate ranking

N/A
0 Ratings
7.9
79%
94 Ratings

Candidate search

N/A
0 Ratings
8.3
83%
95 Ratings

Candidate development

N/A
0 Ratings
8.4
84%
86 Ratings

Recruiting / ATS

Built for Teams

Feature Set Not Supported
N/A
4.3

SAP SuccessFactors

43%
SAP SuccessFactors ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.7
77%
110 Ratings

Company Website Posting

N/A
0 Ratings
8.2
82%
107 Ratings

Publish to Social Media

N/A
0 Ratings
7.9
79%
88 Ratings

Job Search Site Posting

N/A
0 Ratings
7.9
79%
99 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.9
79%
92 Ratings

Applicant Tracking

N/A
0 Ratings
8.2
82%
104 Ratings

Notifications and Alerts

N/A
0 Ratings
8.3
83%
109 Ratings

Attribute Ratings

  • Built for Teams is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Built for Teams

83%
6 Ratings
7.7

SAP SuccessFactors

77%
204 Ratings

Likelihood to Renew

Built for Teams

N/A
0 Ratings
8.9

SAP SuccessFactors

89%
19 Ratings

Usability

Built for Teams

N/A
0 Ratings
6.9

SAP SuccessFactors

69%
7 Ratings

Availability

Built for Teams

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
3 Ratings

Performance

Built for Teams

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
3 Ratings

Support Rating

Built for Teams

N/A
0 Ratings
6.5

SAP SuccessFactors

65%
29 Ratings

Online Training

Built for Teams

N/A
0 Ratings
7.3

SAP SuccessFactors

73%
2 Ratings

Implementation Rating

Built for Teams

N/A
0 Ratings
6.7

SAP SuccessFactors

67%
4 Ratings

Configurability

Built for Teams

N/A
0 Ratings
7.3

SAP SuccessFactors

73%
6 Ratings

Contract Terms and Pricing Model

Built for Teams

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
1 Rating

Ease of integration

Built for Teams

N/A
0 Ratings
6.7

SAP SuccessFactors

67%
227 Ratings

Product Scalability

Built for Teams

N/A
0 Ratings
7.6

SAP SuccessFactors

76%
3 Ratings

Professional Services

Built for Teams

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
1 Rating

Vendor post-sale

Built for Teams

N/A
0 Ratings
8.6

SAP SuccessFactors

86%
4 Ratings

Vendor pre-sale

Built for Teams

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
4 Ratings

Likelihood to Recommend

Objective Inc.

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Read full review

SAP

It is not very well suited for a highly dynamic company. Suppose it's a startup, and your job is to just be everywhere and work as a generalist, and there are people like you in the company; it'll be hard to monitor and track those people in terms of constant updates regarding their roles and performance.
Read full review

Pros

Objective Inc.

  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
Read full review

SAP

  • They do a good job of rolling out new features, making sure everyone is aware of what it is, when it will happen, and providing materials.
  • They do a good job at getting their clients together and/or in touch with one another. This is always helpful to see what others have done and how it worked out, especially in the same sector of work.
Read full review

Cons

Objective Inc.

  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
Read full review

SAP

  • Sometimes products are rolled out too fast - resulting in critical missing config options (ONB 2.0 as a great example). These missing configs can be highly dysfunctional until they are resolved - to avoid this, I recommend not using any product that hasn’t been established and fully supported for at least 2 years.
  • Performance and recruitment are still using a legacy XML supported format - which is fine end user functionality wise, but can be complex to support from an admin perspective - certain areas of these modules require partner support if you want to make upgrades or changes.
  • SF does a tremendous job at bell and whistle functionality - I often find most companies are not able to leverage more than 50-75% of the offerings though. There are however core functions or areas for improvement that are significantly less shiny but are much needed in various modules.
Read full review

Pricing Details

Built for Teams

Starting Price

Editions & Modules

Built for Teams editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SAP SuccessFactors

    Starting Price

    $85 per year Up to 100 Employees

    Editions & Modules

    SAP SuccessFactors editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Objective Inc.

      No answers on this topic

      SAP

      Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
      Read full review

      Usability

      Objective Inc.

      No answers on this topic

      SAP

      For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult. For end user, it is quite easy.
      Read full review

      Reliability and Availability

      Objective Inc.

      No answers on this topic

      SAP

      SAP SuccessFactors is absolutely available when we needed, not a lot of downtime.
      Read full review

      Performance

      Objective Inc.

      No answers on this topic

      SAP

      It is pretty slow in some cases, and annoying to admins.
      Read full review

      Support Rating

      Objective Inc.

      No answers on this topic

      SAP

      SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
      Read full review

      Online Training

      Objective Inc.

      No answers on this topic

      SAP

      People don’t read
      Read full review

      Implementation Rating

      Objective Inc.

      No answers on this topic

      SAP

      Some significant problems were hard to resolve and took a lot of time for our IT team, leaving us with no alternative.
      Read full review

      Alternatives Considered

      Objective Inc.

      not sure this isn't part of my role we used to use Insperity premiere for booking vacation since that’s our hr/payroll system but apparently built is better for this. I’m not sure why we switched but it is fairly easy to use and customize. Insperity was harder to access.
      Read full review

      SAP

      I feel SAP SuccessFactors is catching up on the user interface and the flexibility that is available to configure and manage business processes. You can tell that SAP SuccessFactors is making a strong push to bring SAP forward from the very technical look and feel of legacy SAP HR products. There is a much clearer focus on the employee and non-HR users.
      Read full review

      Scalability

      Objective Inc.

      No answers on this topic

      SAP

      SAP SuccessFactors is used widely.
      Read full review

      Return on Investment

      Objective Inc.

      • It makes tracking PTO super easy
      • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
      • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
      Read full review

      SAP

      • SAP SuccessFactors is a highly flexible system that is well-known for being utilized by many industries. It can be a solution to the challenges that the personnel department frequently encounters with the training system for employees.
      • In the SAP SuccessFactors learning platform, we can include business conferences to assist employees in improving their knowledge acquisition. SAP SuccessFactors is well-known for offering a highly customizable training platform.
      Read full review

      Screenshots

      Add comparison