What users are saying about
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157 Ratings
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Top Rated
1472 Ratings

Bullhorn ATS & CRM

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157 Ratings
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Score 7.5 out of 100

HubSpot CRM

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1472 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Bullhorn ATS & CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes | TrustRadius Reviewer

HubSpot CRM

If the client has a convoluted sales process and poor data management, we highly recommended using HubSpot [CRM] to start getting on top of your client information. The truth of the matter is that it's not a one size fits all type program; there [are] certain companies that maybe don't merit the complexity of a tool like HubSpot [CRM] but each use case is different. If organization and actionable insight are important factors, it naturally makes sense to have a discussion.
Mathew Hrappstead | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn ATS & CRM
7.3
HubSpot CRM
Job Requisition Management
Bullhorn ATS & CRM
7.1
HubSpot CRM
Company Website Posting
Bullhorn ATS & CRM
6.8
HubSpot CRM
Publish to Social Media
Bullhorn ATS & CRM
7.6
HubSpot CRM
Job Search Site Posting
Bullhorn ATS & CRM
6.4
HubSpot CRM
Customized Application Form
Bullhorn ATS & CRM
6.5
HubSpot CRM
Resume Management
Bullhorn ATS & CRM
7.6
HubSpot CRM
Duplicate Candidate Prevention
Bullhorn ATS & CRM
7.5
HubSpot CRM
Candidate Search
Bullhorn ATS & CRM
7.9
HubSpot CRM
Applicant Tracking
Bullhorn ATS & CRM
8.5
HubSpot CRM
Collaboration
Bullhorn ATS & CRM
7.5
HubSpot CRM
Task Creation and Delegation
Bullhorn ATS & CRM
7.6
HubSpot CRM
Email Templates
Bullhorn ATS & CRM
7.6
HubSpot CRM
User Permissions
Bullhorn ATS & CRM
7.8
HubSpot CRM
Notifications and Alerts
Bullhorn ATS & CRM
6.8
HubSpot CRM
Reporting
Bullhorn ATS & CRM
6.7
HubSpot CRM

Sales Force Automation

Bullhorn ATS & CRM
HubSpot CRM
8.1
Customer data management / contact management
Bullhorn ATS & CRM
HubSpot CRM
8.6
Workflow management
Bullhorn ATS & CRM
HubSpot CRM
8.2
Territory management
Bullhorn ATS & CRM
HubSpot CRM
7.2
Opportunity management
Bullhorn ATS & CRM
HubSpot CRM
8.3
Integration with email client (e.g., Outlook or Gmail)
Bullhorn ATS & CRM
HubSpot CRM
8.6
Contract management
Bullhorn ATS & CRM
HubSpot CRM
7.9
Quote & order management
Bullhorn ATS & CRM
HubSpot CRM
7.8
Interaction tracking
Bullhorn ATS & CRM
HubSpot CRM
8.6
Channel / partner relationship management
Bullhorn ATS & CRM
HubSpot CRM
7.3

Customer Service & Support

Bullhorn ATS & CRM
HubSpot CRM
7.6
Case management
Bullhorn ATS & CRM
HubSpot CRM
7.7
Call center management
Bullhorn ATS & CRM
HubSpot CRM
7.4
Help desk management
Bullhorn ATS & CRM
HubSpot CRM
7.8

Marketing Automation

Bullhorn ATS & CRM
HubSpot CRM
8.7
Lead management
Bullhorn ATS & CRM
HubSpot CRM
8.7
Email marketing
Bullhorn ATS & CRM
HubSpot CRM
8.8

CRM Project Management

Bullhorn ATS & CRM
HubSpot CRM
7.9
Task management
Bullhorn ATS & CRM
HubSpot CRM
8.3
Billing and invoicing management
Bullhorn ATS & CRM
HubSpot CRM
7.1
Reporting
Bullhorn ATS & CRM
HubSpot CRM
8.2

CRM Reporting & Analytics

Bullhorn ATS & CRM
HubSpot CRM
8.0
Forecasting
Bullhorn ATS & CRM
HubSpot CRM
8.0
Pipeline visualization
Bullhorn ATS & CRM
HubSpot CRM
8.2
Customizable reports
Bullhorn ATS & CRM
HubSpot CRM
7.9

Customization

Bullhorn ATS & CRM
HubSpot CRM
7.9
Custom fields
Bullhorn ATS & CRM
HubSpot CRM
8.4
Custom objects
Bullhorn ATS & CRM
HubSpot CRM
8.2
Scripting environment
Bullhorn ATS & CRM
HubSpot CRM
6.5
API for custom integration
Bullhorn ATS & CRM
HubSpot CRM
8.3

Security

Bullhorn ATS & CRM
HubSpot CRM
8.6
Single sign-on capability
Bullhorn ATS & CRM
HubSpot CRM
8.7
Role-based user permissions
Bullhorn ATS & CRM
HubSpot CRM
8.6

Social CRM

Bullhorn ATS & CRM
HubSpot CRM
7.7
Social data
Bullhorn ATS & CRM
HubSpot CRM
7.8
Social engagement
Bullhorn ATS & CRM
HubSpot CRM
7.6

Integrations with 3rd-party Software

Bullhorn ATS & CRM
HubSpot CRM
8.4
Marketing automation
Bullhorn ATS & CRM
HubSpot CRM
8.7
Compensation management
Bullhorn ATS & CRM
HubSpot CRM
8.2

Platform

Bullhorn ATS & CRM
HubSpot CRM
7.1
Mobile access
Bullhorn ATS & CRM
HubSpot CRM
7.1

Pros

Bullhorn ATS & CRM

  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Wendy Kennah | TrustRadius Reviewer

HubSpot CRM

  • It is incredibly easy to configure, teach, and use.
  • The email templates and snippets save lots of time and help maintain a consistent message regardless of the user.
  • Email sequences are a nice way to make sure your message gets out on time and appropriately.
  • The visibility of what documents and information is being consumed and what isn't making an impact.
Anonymous | TrustRadius Reviewer

Cons

Bullhorn ATS & CRM

  • If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
  • Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
  • It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
  • Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Catherine Soto | TrustRadius Reviewer

HubSpot CRM

  • They don't allow automatic timezoning to let SDR's quickly know what time zone they're calling into
  • The phone app it glitchy and almost not worth downloading
  • A lot of what I believe should be base functionality, is not in the free version, but is paywalled. And sometimes behind very high paywalls
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bullhorn ATS & CRM

Bullhorn ATS & CRM 10.0
Based on 12 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

HubSpot CRM

HubSpot CRM 9.4
Based on 6 answers
Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
Greg Linnemanstons | TrustRadius Reviewer

Usability

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.7
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

HubSpot CRM

HubSpot CRM 8.7
Based on 277 answers
Easy to use. Not too complicated and the mobile App is also great. I know other CRM tools and they have too many functions and a bad menu at all. HubSpot is directly usable and the integration in O365 is awesome and easy to activate. We could add all fields we need for our company and also work with different sales teams with HubSpot!
Anonymous | TrustRadius Reviewer

Support Rating

Bullhorn ATS & CRM

Bullhorn ATS & CRM 4.7
Based on 14 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

HubSpot CRM

HubSpot CRM 8.2
Based on 17 answers
HubSpot has a very good customer support, one can chat in real time by phone or text, or send an email. I have not had to use their support very much, but when I have they have been very professional and quick to respond to address my needs and concerns.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

HubSpot CRM

HubSpot CRM 9.1
Based on 10 answers
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Greg Linnemanstons | TrustRadius Reviewer

Alternatives Considered

Bullhorn ATS & CRM

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
Anonymous | TrustRadius Reviewer

HubSpot CRM

We're using an old version of Microsoft CRM (on Prem). It is difficult to use, has no graphical interface, regularly crashes or boots users out, even when actively entering data. Dashboards in our implementation are nonexistent. System changes are impossible. There is no workflow for tasks. Adoption is poor at my company. In a prior life, I used Salesforce.com. My company had a fairly well-done implementation of Salesforce, and it was maintained by an expert administrator. Dashboarding was still difficult, and without an onsite expert (who started a year after I began using Salesforce) the product was very difficult to use and adoption was poor.
Anonymous | TrustRadius Reviewer

Return on Investment

Bullhorn ATS & CRM

  • We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Richard Knight | TrustRadius Reviewer

HubSpot CRM

  • Allows me to send out the number of emails I need each week (500) with ease compared to doing all of that manually-- more emails means more email bookings so more, clients.
  • Shorter deal cycles-- lets you maintain velocity and access materials quickly.
  • Give visibility into where we stand today and where we need to go to hit our goals.
Alex Giarrusso | TrustRadius Reviewer

Screenshots

Pricing Details

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bullhorn ATS & CRM Editions & Modules

Additional Pricing Details
Contact Bullhorn for pricing information

HubSpot CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HubSpot CRM Editions & Modules

Edition
Free Forever$01
CRM Bundle$502
  1. Per Month [Unlimited Users]
  2. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bullhorn ATS & CRM
7.0
HubSpot CRM
8.6

Likelihood to Renew

Bullhorn ATS & CRM
10.0
HubSpot CRM
9.4

Usability

Bullhorn ATS & CRM
6.7
HubSpot CRM
8.7

Support Rating

Bullhorn ATS & CRM
4.7
HubSpot CRM
8.2

Implementation Rating

Bullhorn ATS & CRM
HubSpot CRM
9.1

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