Likelihood to Recommend Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
Read full review It's very well suited for the full automation of the recruitment process and all the involved data pipelines. It's the best in market tool for campus hiring. Its unique customisable features are second to none when doing large volume hiring. It can make improvements to virtual hiring features and in its cloud offering it is not compatible with all the major cloud platform providers
Read full review Pros It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application. The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring. The messaging automation feature again helps to save our time. Read full review A flexible tool that addresses both types of recruiting when most technology on the street is only focused on experienced hires. Fantastic team that is responsive and open to suggestion, which, as a customer, it is important to know you have dedicated resources on your side. You're not just putting requests into an abyss. You have real people that respond and will provide answers and training as needed. Interview scheduling is extremely useful and puts the onus on the candidate to sign up for their preferred times. This is critical in campus recruiting when there are short timeframes and a large number of candidates coming in for super days. Read full review Cons Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor. Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out. Read full review Redeployment and internal mobility of the candidates who are in the middle of the recruitment process Virtual recruitment features are not top notch Limited industry support in the market Read full review Likelihood to Renew We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino Senior Recruiter - Technology, Accounting and Finance
Read full review Usability It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Read full review Support Rating It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Read full review As mentioned earlier, they are providing more resources to this area, and it has improved significantly. This could still improve though, especially response time.
Read full review Alternatives Considered Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
Read full review Although
NetHire offers some unique features, Oleeo is the best available in the market. Unlike other talent acquisition software, Oleeo doesn’t believe in a one-size-fits-all approach. The ATS is fully customisable to fit unique recruitment processes. it uses AI to reduce gender bias in the job postings and admin tasks are greatly reduced here. User-friendly UI and navigation is another add-on to Oleeo's already rich featured list.
Read full review Return on Investment Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities. Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver. Read full review From an administrative aspect, it has allowed our small campus team to be more focused on the strategy, the candidates, and our business. The interview scheduling tool has saved many hours on our end. This has allowed us to streamline our process and provide a seamless process for the candidate when they apply through our website, sign up for events, apply for jobs, and sign up for interviews. It's all one account. Read full review ScreenShots Bullhorn ATS & CRM Screenshots