What users are saying about
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153 Ratings
9 Ratings

Bullhorn ATS & CRM

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153 Ratings
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Score 7.6 out of 100
9 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Bullhorn ATS & CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes | TrustRadius Reviewer

People HR

It's simple to use even for non-technical employees, making it very simple to install even for a workforce that hasn't grown up in the digital age, and for that People HR is the best option to fit in. I haven't got in any situation yet where I see People HR as less appropriate except Applications Tracking Systems as I have never worked on that module much.
Shubham Chauhan | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn ATS & CRM
7.1
People HR
8.6
Job Requisition Management
Bullhorn ATS & CRM
7.4
People HR
8.0
Company Website Posting
Bullhorn ATS & CRM
6.6
People HR
9.0
Publish to Social Media
Bullhorn ATS & CRM
7.7
People HR
9.0
Job Search Site Posting
Bullhorn ATS & CRM
6.5
People HR
8.0
Customized Application Form
Bullhorn ATS & CRM
5.6
People HR
Resume Management
Bullhorn ATS & CRM
7.4
People HR
Duplicate Candidate Prevention
Bullhorn ATS & CRM
7.3
People HR
9.0
Candidate Search
Bullhorn ATS & CRM
7.4
People HR
Applicant Tracking
Bullhorn ATS & CRM
8.4
People HR
8.0
Collaboration
Bullhorn ATS & CRM
7.3
People HR
Task Creation and Delegation
Bullhorn ATS & CRM
7.4
People HR
Email Templates
Bullhorn ATS & CRM
6.9
People HR
User Permissions
Bullhorn ATS & CRM
7.3
People HR
Notifications and Alerts
Bullhorn ATS & CRM
6.7
People HR
9.0
Reporting
Bullhorn ATS & CRM
6.8
People HR

Human Resource Management

Bullhorn ATS & CRM
People HR
8.9
Employee demographic data
Bullhorn ATS & CRM
People HR
9.0
Employment history
Bullhorn ATS & CRM
People HR
9.0
Job profiles and administration
Bullhorn ATS & CRM
People HR
9.0
Workflow for transfers, promotions, pay raises, etc.
Bullhorn ATS & CRM
People HR
9.0
Organizational charting
Bullhorn ATS & CRM
People HR
9.0
Organization and location management
Bullhorn ATS & CRM
People HR
9.0
Compliance data (COBRA, OSHA, etc.)
Bullhorn ATS & CRM
People HR
8.0

Payroll Management

Bullhorn ATS & CRM
People HR
8.4
Pay calculation
Bullhorn ATS & CRM
People HR
9.0
Support for external payroll vendors
Bullhorn ATS & CRM
People HR
9.0
Off-cycle/On-Demand payment
Bullhorn ATS & CRM
People HR
9.0
Benefit plan administration
Bullhorn ATS & CRM
People HR
9.0
Direct deposit files
Bullhorn ATS & CRM
People HR
7.0
Salary revision and increment management
Bullhorn ATS & CRM
People HR
8.0
Reimbursement management
Bullhorn ATS & CRM
People HR
8.0

Leave and Attendance Management

Bullhorn ATS & CRM
People HR
9.0
Approval workflow
Bullhorn ATS & CRM
People HR
9.0
Balance details
Bullhorn ATS & CRM
People HR
9.0
Annual carry-forward and encashment
Bullhorn ATS & CRM
People HR
9.0

Employee Self Service

Bullhorn ATS & CRM
People HR
7.4
View and generate pay and benefit information
Bullhorn ATS & CRM
People HR
8.0
Update personal information
Bullhorn ATS & CRM
People HR
7.0
View company policy documentation
Bullhorn ATS & CRM
People HR
7.0
Employee recognition
Bullhorn ATS & CRM
People HR
7.0
View job history
Bullhorn ATS & CRM
People HR
8.0

Asset Management

Bullhorn ATS & CRM
People HR
8.0
Tracking of all physical assets
Bullhorn ATS & CRM
People HR
8.0

HR Reporting

Bullhorn ATS & CRM
People HR
8.0
Report builder
Bullhorn ATS & CRM
People HR
8.0
Pre-built reports
Bullhorn ATS & CRM
People HR
8.0
Ability to combine HR data with external data
Bullhorn ATS & CRM
People HR
8.0

Onboarding

Bullhorn ATS & CRM
People HR
8.5
New hire portal
Bullhorn ATS & CRM
People HR
8.0
Manager tracking tools
Bullhorn ATS & CRM
People HR
9.0

Performance and Goals

Bullhorn ATS & CRM
People HR
8.5
Corporate goal setting
Bullhorn ATS & CRM
People HR
9.0
Individual goal setting
Bullhorn ATS & CRM
People HR
8.0
Line-of sight-visibility
Bullhorn ATS & CRM
People HR
9.0
Performance tracking
Bullhorn ATS & CRM
People HR
8.0

Performance Management

Bullhorn ATS & CRM
People HR
6.8
Performance plans
Bullhorn ATS & CRM
People HR
8.0
Performance improvement plans
Bullhorn ATS & CRM
People HR
8.0
Review status tracking
Bullhorn ATS & CRM
People HR
7.0
Review reminders
Bullhorn ATS & CRM
People HR
8.0
Multiple review frequency
Bullhorn ATS & CRM
People HR
3.0

Succession Planning

Bullhorn ATS & CRM
People HR
8.0
Create succession plans/pools
Bullhorn ATS & CRM
People HR
8.0
Candidate ranking
Bullhorn ATS & CRM
People HR
9.0
Candidate search
Bullhorn ATS & CRM
People HR
7.0
Candidate development
Bullhorn ATS & CRM
People HR
8.0

Pros

Bullhorn ATS & CRM

  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Wendy Kennah | TrustRadius Reviewer

People HR

  • Complex reporting is made easy through the reporting capabilities of the system. We have been using reports for the past year and absolutely trust the accuracy of the data produced. The reports are generated easily through the system and can be exported into an editable Excel spreadsheet which is great.
  • The self-service of data is great for freeing up HR time. Employees can update their personal information themselves quickly and easily.
  • The App is a great feature of People HR. A large proportion of our employees work in our warehouse and as such don't have their own computer at work. The app allows those employees easy access to the system on the go.
Amy Duignan (Assoc CIPD) | TrustRadius Reviewer

Cons

Bullhorn ATS & CRM

  • If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
  • Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
  • It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
  • Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Catherine Soto | TrustRadius Reviewer

People HR

  • The applicant tracking system still has room for improvement with integrating with external job boards like Indeed / Jobsite.co.uk / Directgov etc.
  • There is an option for creating forms with signatures but it doesn't allow for comments/feedback/changes/versions.
Claire Isherwood | TrustRadius Reviewer

Likelihood to Renew

Bullhorn ATS & CRM

Bullhorn ATS & CRM 10.0
Based on 12 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Usability

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.7
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Support Rating

Bullhorn ATS & CRM

Bullhorn ATS & CRM 4.9
Based on 14 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

People HR

No score
No answers yet
No answers on this topic

Alternatives Considered

Bullhorn ATS & CRM

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
Anonymous | TrustRadius Reviewer

People HR

People HR is easy to use, you don't actually need any training for that. The programme and functionality are excellent, and the support provided by Advisors when you click the help button to speak with them is always excellent. They are quick to respond to any questions and provide excellent customer service.
Shubham Chauhan | TrustRadius Reviewer

Return on Investment

Bullhorn ATS & CRM

  • We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Richard Knight | TrustRadius Reviewer

People HR

  • The system has freed up time of our administrators allowing them to get involved in more and develop themselves within the department
  • The data allows us to accurately report on absence which has supported the development of a new absence management process
Amy Duignan (Assoc CIPD) | TrustRadius Reviewer

Screenshots

People HR

Pricing Details

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

People HR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bullhorn ATS & CRM
7.3
People HR
9.0

Likelihood to Renew

Bullhorn ATS & CRM
10.0
People HR

Usability

Bullhorn ATS & CRM
6.7
People HR

Support Rating

Bullhorn ATS & CRM
4.9
People HR

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