What users are saying about
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157 Ratings

Bullhorn ATS & CRM

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157 Ratings
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Score 7.5 out of 100
229 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Bullhorn ATS & CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn ATS & CRM
7.3
SAP SuccessFactors
4.4
Job Requisition Management
Bullhorn ATS & CRM
7.1
SAP SuccessFactors
8.4
Company Website Posting
Bullhorn ATS & CRM
6.8
SAP SuccessFactors
8.5
Publish to Social Media
Bullhorn ATS & CRM
7.6
SAP SuccessFactors
7.5
Job Search Site Posting
Bullhorn ATS & CRM
6.4
SAP SuccessFactors
8.3
Customized Application Form
Bullhorn ATS & CRM
6.5
SAP SuccessFactors
Resume Management
Bullhorn ATS & CRM
7.7
SAP SuccessFactors
Duplicate Candidate Prevention
Bullhorn ATS & CRM
7.5
SAP SuccessFactors
8.3
Candidate Search
Bullhorn ATS & CRM
7.9
SAP SuccessFactors
Applicant Tracking
Bullhorn ATS & CRM
8.5
SAP SuccessFactors
8.4
Collaboration
Bullhorn ATS & CRM
7.5
SAP SuccessFactors
Task Creation and Delegation
Bullhorn ATS & CRM
7.6
SAP SuccessFactors
Email Templates
Bullhorn ATS & CRM
7.6
SAP SuccessFactors
User Permissions
Bullhorn ATS & CRM
7.8
SAP SuccessFactors
Notifications and Alerts
Bullhorn ATS & CRM
6.8
SAP SuccessFactors
8.5
Reporting
Bullhorn ATS & CRM
6.7
SAP SuccessFactors

Human Resource Management

Bullhorn ATS & CRM
SAP SuccessFactors
7.8
Employee demographic data
Bullhorn ATS & CRM
SAP SuccessFactors
7.7
Employment history
Bullhorn ATS & CRM
SAP SuccessFactors
8.3
Job profiles and administration
Bullhorn ATS & CRM
SAP SuccessFactors
6.8
Workflow for transfers, promotions, pay raises, etc.
Bullhorn ATS & CRM
SAP SuccessFactors
6.7
Organizational charting
Bullhorn ATS & CRM
SAP SuccessFactors
7.7
Organization and location management
Bullhorn ATS & CRM
SAP SuccessFactors
7.8
Compliance data (COBRA, OSHA, etc.)
Bullhorn ATS & CRM
SAP SuccessFactors
9.4

Payroll Management

Bullhorn ATS & CRM
SAP SuccessFactors
8.8
Pay calculation
Bullhorn ATS & CRM
SAP SuccessFactors
9.1
Support for external payroll vendors
Bullhorn ATS & CRM
SAP SuccessFactors
8.8
Off-cycle/On-Demand payment
Bullhorn ATS & CRM
SAP SuccessFactors
10.0
Benefit plan administration
Bullhorn ATS & CRM
SAP SuccessFactors
8.9
Direct deposit files
Bullhorn ATS & CRM
SAP SuccessFactors
9.0
Salary revision and increment management
Bullhorn ATS & CRM
SAP SuccessFactors
7.3
Reimbursement management
Bullhorn ATS & CRM
SAP SuccessFactors
8.5

Leave and Attendance Management

Bullhorn ATS & CRM
SAP SuccessFactors
7.9
Approval workflow
Bullhorn ATS & CRM
SAP SuccessFactors
7.9
Balance details
Bullhorn ATS & CRM
SAP SuccessFactors
7.9
Annual carry-forward and encashment
Bullhorn ATS & CRM
SAP SuccessFactors
7.8

Employee Self Service

Bullhorn ATS & CRM
SAP SuccessFactors
7.9
View and generate pay and benefit information
Bullhorn ATS & CRM
SAP SuccessFactors
6.7
Update personal information
Bullhorn ATS & CRM
SAP SuccessFactors
8.1
View company policy documentation
Bullhorn ATS & CRM
SAP SuccessFactors
8.1
Employee recognition
Bullhorn ATS & CRM
SAP SuccessFactors
8.4
View job history
Bullhorn ATS & CRM
SAP SuccessFactors
8.2

Asset Management

Bullhorn ATS & CRM
SAP SuccessFactors
7.6
Tracking of all physical assets
Bullhorn ATS & CRM
SAP SuccessFactors
7.6

HR Reporting

Bullhorn ATS & CRM
SAP SuccessFactors
7.1
Report builder
Bullhorn ATS & CRM
SAP SuccessFactors
7.1
Pre-built reports
Bullhorn ATS & CRM
SAP SuccessFactors
7.0
Ability to combine HR data with external data
Bullhorn ATS & CRM
SAP SuccessFactors
7.2

Onboarding

Bullhorn ATS & CRM
SAP SuccessFactors
8.3
New hire portal
Bullhorn ATS & CRM
SAP SuccessFactors
8.2
Manager tracking tools
Bullhorn ATS & CRM
SAP SuccessFactors
8.0

Performance and Goals

Bullhorn ATS & CRM
SAP SuccessFactors
8.3
Corporate goal setting
Bullhorn ATS & CRM
SAP SuccessFactors
8.2
Individual goal setting
Bullhorn ATS & CRM
SAP SuccessFactors
8.1
Line-of sight-visibility
Bullhorn ATS & CRM
SAP SuccessFactors
7.5
Performance tracking
Bullhorn ATS & CRM
SAP SuccessFactors
8.0

Performance Management

Bullhorn ATS & CRM
SAP SuccessFactors
8.0
Performance plans
Bullhorn ATS & CRM
SAP SuccessFactors
7.9
Performance improvement plans
Bullhorn ATS & CRM
SAP SuccessFactors
7.3
Review status tracking
Bullhorn ATS & CRM
SAP SuccessFactors
8.1
Review reminders
Bullhorn ATS & CRM
SAP SuccessFactors
8.0
Multiple review frequency
Bullhorn ATS & CRM
SAP SuccessFactors
7.6

Succession Planning

Bullhorn ATS & CRM
SAP SuccessFactors
9.3
Create succession plans/pools
Bullhorn ATS & CRM
SAP SuccessFactors
9.4
Candidate ranking
Bullhorn ATS & CRM
SAP SuccessFactors
9.2
Candidate search
Bullhorn ATS & CRM
SAP SuccessFactors
9.4
Candidate development
Bullhorn ATS & CRM
SAP SuccessFactors
9.3

Pros

Bullhorn ATS & CRM

  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Wendy Kennah | TrustRadius Reviewer

SAP SuccessFactors

  • The Recruiting module is one of the best tools on SuccessFactors. This has so many capabilities and has truly helped managing all the positions and candidates that have applied to our requisitions.
  • The Learning module is a great asset to provide and push out required training for all employees. Tracking and reporting is seamless and easy to execute. Easy to manage, update and provide to all or a few employees.
  • Performance and Goals module is a great way to track and maintain professional and personal goals. This process is easy to track, update when needed, and beneficial for manager and direct reports. Powerful and accurate goal management for all levels.
  • Reporting module is easy to create own customized reports as needed that may not be standard out of the box. Ability to share those reports across groups/employees is extremely beneficial.
  • The org chart functiality is really impressive. You can make edits/changes within the org chart that have real time effects. The ease to view divisions and company org charts is so simple. One of the best features of any HRIS I have ever experienced.
Adam Kasten, PHR | TrustRadius Reviewer

Cons

Bullhorn ATS & CRM

  • If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
  • Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
  • It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
  • Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Catherine Soto | TrustRadius Reviewer

SAP SuccessFactors

  • There is a high level of disparity between some of the products. Many were purchased later on and "bolted" to the existing software. Unfortunately, there are always parts of this purchased software that do not mesh well with the existing system. They sometimes require separate log ins, additional uploads/permission/management, and sometimes separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between the modules.
  • The system lags in several key areas. The latest software update (v12) adds a far more robust homepage, however, it slows the initial site load considerably. Navigation between the modules is also very slow.
  • Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update improves on this issue but is only available for some modules.
  • Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bullhorn ATS & CRM

Bullhorn ATS & CRM 10.0
Based on 12 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.7
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
Anonymous | TrustRadius Reviewer

Support Rating

Bullhorn ATS & CRM

Bullhorn ATS & CRM 4.6
Based on 14 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.1
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bullhorn ATS & CRM

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Current environment includes ADP WorkforceNow and it had limitations on workflows and performance. Workday was reviewed but found to be cost prohibitive at the time. SF provided a good balance of needs we were looking for with core modules we needed to develop.
Tony Deblauwe | TrustRadius Reviewer

Return on Investment

Bullhorn ATS & CRM

  • We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Richard Knight | TrustRadius Reviewer

SAP SuccessFactors

  • SF is not cheap. I wouldn't recommend it as a solution for a small business. And while it is constantly being developed, in my humble opinion it is not yet a mature enough player to provide a large business the flexibility and support that it needs. It is a good tool for mid-size businesses.
  • The amount of support that is needed from SF in order to use the system to its fullest potential can really only be gained with a dedicated support representative (very costly) and most changes that need to be made are additional charges and are outsourced to other preferred consultant groups that work regularly with SF. These are costly and can quickly add up based on the level of customization and changes that need to be made each year.
  • I'm in Human Resources so I hear all the moaning and complaining from managers and employees regarding performance management and compensation planning. I've been in several companies and used several other tools to administer comp and performance manaement. I will say that the base compensation, goal planning, and performance management modules in SF are efficient and easy to use and administer. Like any system, you just need to get through the initial implementation phase to reap the full rewards.
Jennifer Murillo | TrustRadius Reviewer

Screenshots

Pricing Details

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bullhorn ATS & CRM
7.0
SAP SuccessFactors
6.3

Likelihood to Renew

Bullhorn ATS & CRM
10.0
SAP SuccessFactors
2.7

Usability

Bullhorn ATS & CRM
6.7
SAP SuccessFactors
2.7

Support Rating

Bullhorn ATS & CRM
4.6
SAP SuccessFactors
6.1

Online Training

Bullhorn ATS & CRM
SAP SuccessFactors
8.0

Implementation Rating

Bullhorn ATS & CRM
SAP SuccessFactors
3.6

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