Likelihood to Recommend Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
Read full review It is well suited for companies that need to: - build a relationship with new clients and candidates - prolong or keep the relationship with existing clients and candidates - personalize emails or messages to clients and candidates, and make sure that it will not take a lot of time - quality check all data entries in a short amount of time - create reports and do mass emails to certain clients and candidates
Read full review Pros It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application. The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring. The messaging automation feature again helps to save our time. Read full review Makes candidate/client relationship for personalized Makes it possible for us to keep track of all the things happening to a certain client or recruiting candidate Let us avoid possible do not contact request due to numerous emails sent by our firms to certain individuals Manages cost and time in sourcing and reaching out to candidates Read full review Cons Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor. Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out. Read full review When uploading certain resumes, I hope the TargetRecruit candidate search also maps the previous attachments we included versus just mapping the most recent resume When creating reports, I hope the functionality is faster because it loads in minutes instead of seconds There are instances where the values we add on a single profile is maxed out or limited - I hope they can make it unlimited values Read full review Likelihood to Renew We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino Senior Recruiter - Technology, Accounting and Finance
Read full review Usability I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.
Read full review Support Rating It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Read full review Alternatives Considered Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
Read full review Bullhorn is not as easy to use as TargetRecruit. TargetRecruit is web-based, and you can use it anywhere. The protection is still there because it will send a code to your email if you have used the application to a new device.
ZipRecruiter is a way for our firm to get inbound applicants. However, most of those applicants are not a fit for the role.
ZipRecruiter doesn't have the functionality to scrutinize and avoid unfit candidates in applying for the role. In totality, LinkedIn was messaging, and the tracking system is not that yet updated as to how TargetRecruit makes it easy, and powerful. LinkedIn message and tracking system still doesn't have the option to let us know how to avoid messaging the candidate once per week. There is a way for you to see it on LinkedIn but it takes more than three clicks for you to do it. Whereas, in TargetRecruit, you can see it immediately in the candidate or client profile.
Read full review Return on Investment Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities. Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver. Read full review Made it possible for our business to manage turnaround time in presenting qualified candidates to clients immediately Do not contact request are now down to 1 out of 10 whereas before we are getting 5 out of 10 contacts Business development team creates more meetings to possible clients Read full review ScreenShots Bullhorn ATS & CRM Screenshots