What users are saying about
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156 Ratings
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Top Rated
1230 Ratings

Bullhorn ATS & CRM

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156 Ratings
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Score 7.5 out of 100

UKG Pro

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1230 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Bullhorn ATS & CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes | TrustRadius Reviewer

UKG Pro

I think UKG is user-friendly, especially on the core side. The UTM/Timesheet side is very involved and sometimes it's hard for me to find what I'm looking for in the [setup]. This is because I personally don't work on the timesheet side as much as the rest of my team. The good news is that I [can] always easily get help from UKG by submitting a ticket; then someone reaches out via email or by phone to drill down on the needs at hand and offer options.
Wendy Thompson | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn ATS & CRM
7.3
UKG Pro
7.7
Job Requisition Management
Bullhorn ATS & CRM
7.1
UKG Pro
7.7
Company Website Posting
Bullhorn ATS & CRM
6.8
UKG Pro
8.4
Publish to Social Media
Bullhorn ATS & CRM
7.6
UKG Pro
7.4
Job Search Site Posting
Bullhorn ATS & CRM
6.4
UKG Pro
7.9
Customized Application Form
Bullhorn ATS & CRM
6.5
UKG Pro
Resume Management
Bullhorn ATS & CRM
7.6
UKG Pro
Duplicate Candidate Prevention
Bullhorn ATS & CRM
7.5
UKG Pro
6.9
Candidate Search
Bullhorn ATS & CRM
7.9
UKG Pro
Applicant Tracking
Bullhorn ATS & CRM
8.4
UKG Pro
8.1
Collaboration
Bullhorn ATS & CRM
7.5
UKG Pro
Task Creation and Delegation
Bullhorn ATS & CRM
7.6
UKG Pro
Email Templates
Bullhorn ATS & CRM
7.6
UKG Pro
User Permissions
Bullhorn ATS & CRM
7.8
UKG Pro
Notifications and Alerts
Bullhorn ATS & CRM
6.8
UKG Pro
7.7
Reporting
Bullhorn ATS & CRM
6.7
UKG Pro

Human Resource Management

Bullhorn ATS & CRM
UKG Pro
8.0
Employee demographic data
Bullhorn ATS & CRM
UKG Pro
8.5
Employment history
Bullhorn ATS & CRM
UKG Pro
7.8
Job profiles and administration
Bullhorn ATS & CRM
UKG Pro
8.3
Workflow for transfers, promotions, pay raises, etc.
Bullhorn ATS & CRM
UKG Pro
8.0
Organizational charting
Bullhorn ATS & CRM
UKG Pro
7.2
Organization and location management
Bullhorn ATS & CRM
UKG Pro
8.1
Compliance data (COBRA, OSHA, etc.)
Bullhorn ATS & CRM
UKG Pro
7.8

Payroll Management

Bullhorn ATS & CRM
UKG Pro
8.4
Pay calculation
Bullhorn ATS & CRM
UKG Pro
8.7
Support for external payroll vendors
Bullhorn ATS & CRM
UKG Pro
8.3
Off-cycle/On-Demand payment
Bullhorn ATS & CRM
UKG Pro
8.0
Benefit plan administration
Bullhorn ATS & CRM
UKG Pro
8.2
Direct deposit files
Bullhorn ATS & CRM
UKG Pro
9.0
Salary revision and increment management
Bullhorn ATS & CRM
UKG Pro
8.5
Reimbursement management
Bullhorn ATS & CRM
UKG Pro
8.0

Leave and Attendance Management

Bullhorn ATS & CRM
UKG Pro
7.6
Approval workflow
Bullhorn ATS & CRM
UKG Pro
7.6
Balance details
Bullhorn ATS & CRM
UKG Pro
7.8
Annual carry-forward and encashment
Bullhorn ATS & CRM
UKG Pro
7.4

Employee Self Service

Bullhorn ATS & CRM
UKG Pro
8.4
View and generate pay and benefit information
Bullhorn ATS & CRM
UKG Pro
8.8
Update personal information
Bullhorn ATS & CRM
UKG Pro
9.0
View company policy documentation
Bullhorn ATS & CRM
UKG Pro
8.2
Employee recognition
Bullhorn ATS & CRM
UKG Pro
7.7
View job history
Bullhorn ATS & CRM
UKG Pro
8.4

Asset Management

Bullhorn ATS & CRM
UKG Pro
6.3
Tracking of all physical assets
Bullhorn ATS & CRM
UKG Pro
6.3

HR Reporting

Bullhorn ATS & CRM
UKG Pro
7.7
Report builder
Bullhorn ATS & CRM
UKG Pro
7.8
Pre-built reports
Bullhorn ATS & CRM
UKG Pro
7.9
Ability to combine HR data with external data
Bullhorn ATS & CRM
UKG Pro
7.4

Onboarding

Bullhorn ATS & CRM
UKG Pro
8.6
New hire portal
Bullhorn ATS & CRM
UKG Pro
8.8
Manager tracking tools
Bullhorn ATS & CRM
UKG Pro
8.4

Performance and Goals

Bullhorn ATS & CRM
UKG Pro
7.6
Corporate goal setting
Bullhorn ATS & CRM
UKG Pro
7.4
Individual goal setting
Bullhorn ATS & CRM
UKG Pro
7.9
Line-of sight-visibility
Bullhorn ATS & CRM
UKG Pro
7.4
Performance tracking
Bullhorn ATS & CRM
UKG Pro
7.8

Performance Management

Bullhorn ATS & CRM
UKG Pro
7.7
Performance plans
Bullhorn ATS & CRM
UKG Pro
7.7
Performance improvement plans
Bullhorn ATS & CRM
UKG Pro
7.3
Review status tracking
Bullhorn ATS & CRM
UKG Pro
8.0
Review reminders
Bullhorn ATS & CRM
UKG Pro
7.5
Multiple review frequency
Bullhorn ATS & CRM
UKG Pro
7.7

Succession Planning

Bullhorn ATS & CRM
UKG Pro
7.0
Create succession plans/pools
Bullhorn ATS & CRM
UKG Pro
6.9
Candidate ranking
Bullhorn ATS & CRM
UKG Pro
7.2
Candidate search
Bullhorn ATS & CRM
UKG Pro
7.2
Candidate development
Bullhorn ATS & CRM
UKG Pro
6.9

Pros

Bullhorn ATS & CRM

  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Wendy Kennah | TrustRadius Reviewer

UKG Pro

  • UKG Pro has a fantastic support team that wants you to get the most out of the product in terms of functionality
  • The UKG Community is a valuable resource that is very reliable for trainings and troubleshooting
  • UKG Pro is filled with endless possibilities for custom settings and builds specific to your needs as a company
Jeremy Johnson | TrustRadius Reviewer

Cons

Bullhorn ATS & CRM

  • If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
  • Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
  • It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
  • Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Catherine Soto | TrustRadius Reviewer

UKG Pro

  • Supervisors have difficulty with the time off approvals. It's not intuitive. Would like to see an interactive time off calendar that allows them to view approved, pending, canceled and rejected requests and also to approve/reject requests from the calendar.
  • Timesheets do not display daily hours in terms of regular and OT. It just lists the total number of hours worked. It would be helpful if it would break it down to regular and OT on the timesheet itself. Makes it easier for supervisors when reviewing and approving timecards.
  • In the Employee Admin/My Employees list, it would be nice if the default view was active employees only. Most of the time that is what people want to see. There are far less times that we try to view termed employees.
  • When employees use the mobile app and try to access their timecards, it diverts them to the web version and they have to log in a second time. It would be nice to have an app that they could access all that information in a single location.
Jackie Marchand | TrustRadius Reviewer

Likelihood to Renew

Bullhorn ATS & CRM

Bullhorn ATS & CRM 10.0
Based on 12 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

UKG Pro

UKG Pro 9.5
Based on 189 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.7
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 8.8
Based on 113 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.6
Based on 127 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.3
Based on 482 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Support Rating

Bullhorn ATS & CRM

Bullhorn ATS & CRM 4.7
Based on 14 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.5
Based on 785 answers
I have always had quick response times from UKG.The support staff has always been very knowledgeable and will to assist.They like to help you with your issue and show you how to correct if needed again.They also provide articles and step by step instruction if necessary.I am a very hands on person. They will help by explaining what and why, which is a big deal to me
Deborah Van Dyke | TrustRadius Reviewer

In-Person Training

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.9
Based on 82 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.9
Based on 194 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.6
Based on 151 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Bullhorn ATS & CRM

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Scalability

Return on Investment

Bullhorn ATS & CRM

  • We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Richard Knight | TrustRadius Reviewer

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

Screenshots

Pricing Details

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bullhorn ATS & CRM
7.1
UKG Pro
8.7

Likelihood to Renew

Bullhorn ATS & CRM
10.0
UKG Pro
9.5

Usability

Bullhorn ATS & CRM
6.7
UKG Pro
8.8

Reliability and Availability

Bullhorn ATS & CRM
UKG Pro
7.6

Performance

Bullhorn ATS & CRM
UKG Pro
8.3

Support Rating

Bullhorn ATS & CRM
4.7
UKG Pro
7.5

In-Person Training

Bullhorn ATS & CRM
UKG Pro
8.9

Online Training

Bullhorn ATS & CRM
UKG Pro
7.9

Implementation Rating

Bullhorn ATS & CRM
UKG Pro
7.6

Scalability

Bullhorn ATS & CRM
UKG Pro
8.3

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