What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
182 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1310 Ratings

Bullhorn ATS & CRM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
182 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

UKG Pro

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1310 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

  • UKG Pro ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

6.5

Bullhorn ATS & CRM

65%
8.1

UKG Pro

81%
Bullhorn ATS & CRM ranks higher in 8/15 features

Job Requisition Management

6.7
67%
52 Ratings
8.1
81%
408 Ratings

Company Website Posting

5.9
59%
44 Ratings
8.7
87%
391 Ratings

Publish to Social Media

7.5
75%
23 Ratings
8.0
80%
311 Ratings

Job Search Site Posting

6.3
63%
28 Ratings
8.2
82%
364 Ratings

Customized Application Form

5.1
51%
35 Ratings
N/A
0 Ratings

Resume Management

7.2
72%
53 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

6.2
62%
51 Ratings
7.3
73%
301 Ratings

Candidate Search

6.9
69%
53 Ratings
N/A
0 Ratings

Applicant Tracking

7.3
73%
53 Ratings
8.5
85%
391 Ratings

Collaboration

6.4
64%
48 Ratings
N/A
0 Ratings

Task Creation and Delegation

6.6
66%
47 Ratings
N/A
0 Ratings

Email Templates

6.8
68%
50 Ratings
N/A
0 Ratings

User Permissions

6.3
63%
44 Ratings
N/A
0 Ratings

Notifications and Alerts

5.9
59%
47 Ratings
7.9
79%
363 Ratings

Reporting

6.0
60%
47 Ratings
N/A
0 Ratings

Human Resource Management

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
8.1

UKG Pro

81%
UKG Pro ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.7
87%
689 Ratings

Employment history

N/A
0 Ratings
8.4
84%
717 Ratings

Job profiles and administration

N/A
0 Ratings
8.3
83%
693 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
8.0
80%
682 Ratings

Organizational charting

N/A
0 Ratings
7.6
76%
604 Ratings

Organization and location management

N/A
0 Ratings
7.9
79%
617 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.8
78%
488 Ratings

Payroll Management

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
8.5

UKG Pro

85%
UKG Pro ranks higher in 7/7 features

Pay calculation

N/A
0 Ratings
8.9
89%
669 Ratings

Support for external payroll vendors

N/A
0 Ratings
8.4
84%
310 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.6
86%
194 Ratings

Benefit plan administration

N/A
0 Ratings
7.9
79%
608 Ratings

Direct deposit files

N/A
0 Ratings
9.0
90%
663 Ratings

Salary revision and increment management

N/A
0 Ratings
8.5
85%
540 Ratings

Reimbursement management

N/A
0 Ratings
8.0
80%
57 Ratings

Leave and Attendance Management

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
7.8

UKG Pro

78%
UKG Pro ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
8.0
80%
475 Ratings

Balance details

N/A
0 Ratings
7.8
78%
496 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.7
77%
410 Ratings

Employee Self Service

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
8.6

UKG Pro

86%
UKG Pro ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.9
89%
727 Ratings

Update personal information

N/A
0 Ratings
8.9
89%
731 Ratings

View company policy documentation

N/A
0 Ratings
8.6
86%
523 Ratings

Employee recognition

N/A
0 Ratings
7.7
77%
268 Ratings

View job history

N/A
0 Ratings
8.8
88%
715 Ratings

Asset Management

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
7.4

UKG Pro

74%
UKG Pro ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.4
74%
179 Ratings

HR Reporting

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
7.2

UKG Pro

72%
UKG Pro ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.4
74%
671 Ratings

Pre-built reports

N/A
0 Ratings
7.7
77%
683 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
6.4
64%
465 Ratings

Onboarding

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
8.1

UKG Pro

81%
UKG Pro ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
8.3
83%
514 Ratings

Manager tracking tools

N/A
0 Ratings
8.0
80%
414 Ratings

Performance and Goals

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
7.6

UKG Pro

76%
UKG Pro ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
7.8
78%
270 Ratings

Individual goal setting

N/A
0 Ratings
7.7
77%
334 Ratings

Line-of sight-visibility

N/A
0 Ratings
7.3
73%
233 Ratings

Performance tracking

N/A
0 Ratings
7.7
77%
309 Ratings

Performance Management

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
8.1

UKG Pro

81%
UKG Pro ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
8.0
80%
383 Ratings

Performance improvement plans

N/A
0 Ratings
7.8
78%
302 Ratings

Review status tracking

N/A
0 Ratings
8.2
82%
405 Ratings

Review reminders

N/A
0 Ratings
8.2
82%
368 Ratings

Multiple review frequency

N/A
0 Ratings
8.2
82%
310 Ratings

Succession Planning

Bullhorn ATS & CRM

Feature Set Not Supported
N/A
7.4

UKG Pro

74%
UKG Pro ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
7.0
70%
141 Ratings

Candidate ranking

N/A
0 Ratings
7.5
75%
148 Ratings

Candidate search

N/A
0 Ratings
7.7
77%
146 Ratings

Candidate development

N/A
0 Ratings
7.4
74%
138 Ratings

Attribute Ratings

  • UKG Pro is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

6.7

Bullhorn ATS & CRM

67%
75 Ratings
8.4

UKG Pro

84%
881 Ratings

Likelihood to Renew

5.0

Bullhorn ATS & CRM

50%
13 Ratings
9.8

UKG Pro

98%
190 Ratings

Usability

6.7

Bullhorn ATS & CRM

67%
6 Ratings
7.9

UKG Pro

79%
176 Ratings

Availability

Bullhorn ATS & CRM

N/A
0 Ratings
9.3

UKG Pro

93%
130 Ratings

Performance

Bullhorn ATS & CRM

N/A
0 Ratings
8.4

UKG Pro

84%
480 Ratings

Support Rating

1.2

Bullhorn ATS & CRM

12%
20 Ratings
8.2

UKG Pro

82%
784 Ratings

In-Person Training

Bullhorn ATS & CRM

N/A
0 Ratings
9.9

UKG Pro

99%
85 Ratings

Online Training

Bullhorn ATS & CRM

N/A
0 Ratings
8.7

UKG Pro

87%
198 Ratings

Implementation Rating

Bullhorn ATS & CRM

N/A
0 Ratings
8.9

UKG Pro

89%
153 Ratings

Configurability

Bullhorn ATS & CRM

N/A
0 Ratings
8.6

UKG Pro

86%
147 Ratings

Ease of integration

Bullhorn ATS & CRM

N/A
0 Ratings
7.9

UKG Pro

79%
125 Ratings

Product Scalability

Bullhorn ATS & CRM

N/A
0 Ratings
9.2

UKG Pro

92%
91 Ratings

Vendor post-sale

Bullhorn ATS & CRM

N/A
0 Ratings
9.0

UKG Pro

90%
105 Ratings

Vendor pre-sale

Bullhorn ATS & CRM

N/A
0 Ratings
9.1

UKG Pro

91%
91 Ratings

Likelihood to Recommend

Bullhorn

Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
Read full review

UKG

I think that UKG Pro is well suited to organizations that are looking for a comprehensive HR solution. They would also be good for organizations looking for stand-alone applicant tracking systems or a stand-alone payroll system. On the other hand, an organization that did not have someone with analytics skills to utilize Cognos might find their reporting system to be inadequate.
Read full review

Pros

Bullhorn

  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
Read full review

UKG

  • Streamline payroll and tax payments
  • BI reports and analytics - via scheduled delivery
  • Consolidating all employee data on a user-friendly platform for easy navigation and administration
  • Products are holistic, and all geared towards helping HR and companies manage their teams and team members
Read full review

Cons

Bullhorn

  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
Read full review

UKG

  • Indeed Easy Apply Integration - has been down for a long time due to issues, but it makes it difficult because this is a useful feature that we have to manually add applicants to positions.
  • Recruiting Gateway - there are issues with re-hiring previous employees and hiring current interns because the email is always linked to the organization's email if hired in the system. No easy way to do this.
  • More features in the Recruiting Gateway - it would be nice to have more options for moving candidates around and creating a way to send mass emails to a pool of applicants created.
Read full review

Pricing Details

Bullhorn ATS & CRM

Starting Price

$99 per month per user

Editions & Modules

Bullhorn ATS & CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Contact Bullhorn for pricing information

    UKG Pro

    Starting Price

    Editions & Modules

    UKG Pro editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Contact UKG

      Likelihood to Renew

      Bullhorn

      We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
      Read full review

      UKG

      We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
      Read full review

      Usability

      Bullhorn

      It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
      Read full review

      UKG

      There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
      Read full review

      Reliability and Availability

      Bullhorn

      No answers on this topic

      UKG

      I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
      Read full review

      Performance

      Bullhorn

      No answers on this topic

      UKG

      Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
      Read full review

      Support Rating

      Bullhorn

      It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
      Read full review

      UKG

      Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
      Read full review

      In-Person Training

      Bullhorn

      No answers on this topic

      UKG

      I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
      Read full review

      Online Training

      Bullhorn

      No answers on this topic

      UKG

      I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
      Read full review

      Implementation Rating

      Bullhorn

      No answers on this topic

      UKG

      Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
      Read full review

      Alternatives Considered

      Bullhorn

      Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
      Read full review

      UKG

      UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
      Read full review

      Scalability

      Return on Investment

      Bullhorn

      • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
      • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
      Read full review

      UKG

      • Increased employee engagement - we have seen a significant increase in employee traffic to our UKG Pro site in recent months.
      • Cost savings using certain modules that were actually duplicated in previous systems and consolidated our usage into UKG Pro.
      • Managers do not have to use multiple systems to learn about their employees - they have all the information they need in UKG Pro, and with some training, they have been able to minimize the need to reach out to HR for information that they already have.
      Read full review

      Screenshots

      Add comparison