Bullhorn ATS & CRM vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bullhorn ATS & CRM
Score 7.6 out of 10
Small Businesses (1-50 employees)
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.
$99
per month per user
UKG Pro
Score 8.1 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Bullhorn ATS & CRMUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bullhorn ATS & CRMUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact Bullhorn for pricing information
More Pricing Information
Community Pulse
Bullhorn ATS & CRMUKG Pro
Considered Both Products
Bullhorn ATS & CRM
Chose Bullhorn ATS & CRM
Bullhorn ATS & CRM is less capable and rudimentary for out-of-the-box functionalities than the others but comes at a more affordable cost.
UKG Pro
Chose UKG Pro
I wasn’t involved in bringing in UltiPro into the organization but it very user-friendly with inputting information for each of the contractors we hire to work. No issues on uploading Onboarding documents or keying in direct deposit or tax information. I think it’s one of the …
Chose UKG Pro
Ultipro packs more features than Bullhorn however Bullhorn is easier to use and more light weight. iCIMS is also more light weight but again Utlipro can be a full solution.
Features
Bullhorn ATS & CRMUKG Pro
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Bullhorn ATS & CRM
8.9
58 Ratings
12% above category average
UKG Pro
7.8
525 Ratings
1% above category average
Job Requisition Management9.357 Ratings7.8494 Ratings
Company Website Posting9.349 Ratings8.1484 Ratings
Publish to Social Media7.222 Ratings7.5384 Ratings
Job Search Site Posting6.027 Ratings7.6447 Ratings
Customized Application Form9.340 Ratings00 Ratings
Resume Management9.358 Ratings00 Ratings
Duplicate Candidate Prevention9.355 Ratings7.4378 Ratings
Candidate Search9.358 Ratings00 Ratings
Applicant Tracking9.358 Ratings7.9481 Ratings
Collaboration9.353 Ratings00 Ratings
Task Creation and Delegation9.352 Ratings00 Ratings
Email Templates9.355 Ratings00 Ratings
User Permissions9.349 Ratings00 Ratings
Notifications and Alerts9.352 Ratings8.1446 Ratings
Reporting9.352 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
7.9
934 Ratings
0% below category average
Employee demographic data00 Ratings8.4846 Ratings
Employment history00 Ratings8.3872 Ratings
Job profiles and administration00 Ratings8.0841 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.9826 Ratings
Organizational charting00 Ratings7.0738 Ratings
Organization and location management00 Ratings7.9751 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.4597 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
8.2
852 Ratings
2% above category average
Pay calculation00 Ratings8.6806 Ratings
Support for external payroll vendors00 Ratings7.9404 Ratings
Off-cycle/On-Demand payment00 Ratings8.4313 Ratings
Benefit plan administration00 Ratings7.9728 Ratings
Direct deposit files00 Ratings8.5794 Ratings
Salary revision and increment management00 Ratings8.1657 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
7.9
655 Ratings
3% below category average
Approval workflow00 Ratings7.8582 Ratings
Balance details00 Ratings7.9610 Ratings
Annual carry-forward and encashment00 Ratings7.8507 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
8.3
901 Ratings
2% above category average
View and generate pay and benefit information00 Ratings8.3870 Ratings
Update personal information00 Ratings8.5874 Ratings
View company policy documentation00 Ratings8.5645 Ratings
Employee recognition00 Ratings7.7339 Ratings
View job history00 Ratings8.5855 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
8.0
228 Ratings
1% above category average
Tracking of all physical assets00 Ratings8.0228 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
7.4
838 Ratings
2% below category average
Report builder00 Ratings7.7815 Ratings
Pre-built reports00 Ratings7.6827 Ratings
Ability to combine HR data with external data00 Ratings7.0576 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
8.0
638 Ratings
1% above category average
New hire portal00 Ratings8.1631 Ratings
Manager tracking tools00 Ratings7.8510 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
7.5
433 Ratings
7% below category average
Corporate goal setting00 Ratings7.1340 Ratings
Individual goal setting00 Ratings7.5412 Ratings
Line-of sight-visibility00 Ratings7.4294 Ratings
Performance tracking00 Ratings7.9383 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
7.4
537 Ratings
7% below category average
Performance plans00 Ratings7.6479 Ratings
Performance improvement plans00 Ratings7.0378 Ratings
Review status tracking00 Ratings7.8494 Ratings
Review reminders00 Ratings7.2464 Ratings
Multiple review frequency00 Ratings7.6390 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
UKG Pro
7.1
234 Ratings
9% below category average
Create succession plans/pools00 Ratings6.8188 Ratings
Candidate ranking00 Ratings7.4202 Ratings
Candidate search00 Ratings7.4205 Ratings
Candidate development00 Ratings7.0186 Ratings
Best Alternatives
Bullhorn ATS & CRMUKG Pro
Small Businesses
Breezy HR
Breezy HR
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Breezy HR
Breezy HR
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.6 out of 10
PeopleStrong
PeopleStrong
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bullhorn ATS & CRMUKG Pro
Likelihood to Recommend
9.3
(80 ratings)
8.3
(954 ratings)
Likelihood to Renew
2.0
(13 ratings)
9.9
(196 ratings)
Usability
10.0
(7 ratings)
7.8
(189 ratings)
Availability
-
(0 ratings)
10.0
(75 ratings)
Performance
-
(0 ratings)
10.0
(332 ratings)
Support Rating
1.0
(10 ratings)
4.3
(495 ratings)
In-Person Training
-
(0 ratings)
9.9
(87 ratings)
Online Training
-
(0 ratings)
7.9
(205 ratings)
Implementation Rating
-
(0 ratings)
8.1
(86 ratings)
Configurability
-
(0 ratings)
7.1
(77 ratings)
Ease of integration
-
(0 ratings)
10.0
(66 ratings)
Product Scalability
-
(0 ratings)
10.0
(94 ratings)
Vendor post-sale
-
(0 ratings)
9.9
(56 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(49 ratings)
User Testimonials
Bullhorn ATS & CRMUKG Pro
Likelihood to Recommend
Bullhorn
Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
Read full review
UKG
I would say, well, I don't want to focus on less appropriate. I want to be well suited. I really feel like if the transparency with our count rep and then just diving in onto how to problem solve and how to troubleshoot, I think that's most important with that.
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Pros
Bullhorn
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Bullhorn
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
Read full review
UKG
  • Onboarding and recruiting need an environment that is more stable and dependable.
  • Core Benefits could be enhanced to allow OE and LE events via the mobile app.
  • Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
  • Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
Read full review
Likelihood to Renew
Bullhorn
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Read full review
UKG
We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
Read full review
Usability
Bullhorn
I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.
Read full review
UKG
It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
Read full review
Reliability and Availability
Bullhorn
No answers on this topic
UKG
For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
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Performance
Bullhorn
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
Bullhorn
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
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UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
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In-Person Training
Bullhorn
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
Bullhorn
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
Bullhorn
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
Bullhorn
Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
Read full review
UKG
We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
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Scalability
Bullhorn
No answers on this topic
UKG
Read full review
Return on Investment
Bullhorn
  • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
  • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
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UKG
  • Personally as a veteran user of UKG Pro, in past employers I have seen many amazing increases in employee engagement and ROI.
  • With QuVa, we are still very new to the UKG Pro platform and are just now beginning to get out of the implementation phase where we can start measuring the change. I will be looking for changes in Overtime spending to reduce as a result of more informative and actionable dashboards for managers to monitor overtime and timeclock abuses in real time. I am also expecting employees to engage more with new features being pushed out to the mobile app.
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ScreenShots

Bullhorn ATS & CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice