Likelihood to Recommend Jobscience is a good fit for medium to large organizations, especially those who have various different lines of business and need one system to be able to handle them all. It is very difficult for me to imagine another system being able to accommodate the very different ways of doing business between our departments. Only a highly flexible system could have a chance at doing that.
Read full review Rippling is well suited for general HR needs. The interface is easy to use, and each page is very detailed, so employees can find the answers to their questions very easily. From pay to benefits to PTO/company holidays, all the automation cuts down on the need to ask our HR department directly when I have a question.
Read full review Pros JobScience is extremely customizable and flexible. This is a strength because you can tailor it to your workflow, rather than having to change your workflow to fit a software. JobScience is the most intuitive ATS / CRM I have ever used. This is particularly important when hiring and training new employees. The faster they can come up to speed on the core software in your business, the faster they can start generating revenue. JobScience has extremely powerful built in reports. I have yet to need a report that I couldn't build using the internal report wizard. It helps us understand all the numbers at the heart of our business, which is critical in decision making situations. JobScience also has powerful automation components. The email alerts and automated tasks you can set up are great and boost efficiency. We use them a lot, and I suspect we may have only scratched the surface. Read full review Rippling Support is great at finding solutions to problems, whether you chat with a bot, read an article in the help section, or speak to an agent. Workflow Studio has been so helpful in automating so many of our Onboarding processes! Utilizing Reports helps so much in having a ton of specific information about each employee all in one place. Read full review Cons Multiple users - when multiple users edit a page, it doesn't show that there is someone else on the page and it only lets one person edit which can cause the information to be lost. Action grid - it is a helpful page to use however it is extremely slow and takes a long time to load and can be a bit finicky. It's simple - this is is also a positive, but I also think there could be additional resources added to it to make it more up to date and advanced. Read full review Providing point of contact for different aspects of the program, we have a customer service rep, who is fantastic, but he is the only person I know to reach out to, and he generally has to follow up with me with information on which department/person I need to get in touch with to resolve my question. Their "help" section is a bit difficult to navigate, but I will say the team chat makes up for that particular shortfall. Their pricing is a bit all over the place. Everything is "al a carte," so the costs can add up quickly. Read full review Likelihood to Renew Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review Usability One of Rippling's strengths is its IT management capability, which allows a company to manage employee devices and software access for employees and companies working on remote or distributed teams. The platform also supports global payroll, with some great compliance features to make managing international employees easier.
Read full review Reliability and Availability I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating The Rippling support team is INCREDIBLE. Their chat bot feature is very robust and if you need a live agent they are quick to hop on and a very helpful and friendly. Whether you need a Zoom call for a screen share or things are complicated and they need to make a support ticket, they will always work with you until you find a solution. VERY helpful! and Onboarding as a company/customer was great too.
Read full review Alternatives Considered We use Jobscience to add candidates, upload resumes, and have certain fields such as Name, Location, Compensation Details, Non-compete Details, Packet highlights, and of course the Resume field, all of which are required in order to create a packet to submit to our clients. These packets are created using
Conga ActionGrid , so Jobscience allows us to input all the information, and it would be great if we could create a packet directly through Jobscience, but we require
Conga ActionGrid , as that is then used in Adobe PDF to create the final packet.
Read full review Proof was much more convoluted and not easy to maneuver. Also all the platforms could not relate to each other and so nothing was streamlined in its approach. Also things seemed to lag and was not very up to date when it needed to be. I feel rippling has simplified their processes
Read full review Scalability I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment It is convenient because I can see nationwide activity logged in the database from other locations in real time. It's not a negative impact, just isn't as lead-generation or easy to use for candidate pool search as I would like. Read full review Rippling has been super helpful in understanding how I get paid and why, boosting morale. Rippling has made it incredibly clear how much time I have been taking off (or not), making it easier to implement PTO strategically. Rippling makes taking training super easy and efficient, therefore more likely to see increased completion. Read full review ScreenShots Bullhorn Jobscience (discontinued) Screenshots