What users are saying about
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Top Rated
608 Ratings
13 Ratings
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Score 7.8 out of 100

Zoho CRM

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Top Rated
608 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Bullhorn Jobscience (discontinued)

Jobscience is a good fit for medium to large organizations, especially those who have various different lines of business and need one system to be able to handle them all. It is very difficult for me to imagine another system being able to accommodate the very different ways of doing business between our departments. Only a highly flexible system could have a chance at doing that.
Anonymous | TrustRadius Reviewer

Zoho CRM

Zoho [CRM] is great for a small team who does not want to have to go shopping around for different tools for different purposes. If they get Zoho [CRM], they will have everything that a small company needs, and there will be many tools to add if they grow. For example, they can start out with email and CRM and add HelpDesk when they need to manage growing customer requests.
Andre Brown | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn Jobscience (discontinued)
7.9
Zoho CRM
Resume Management
Bullhorn Jobscience (discontinued)
8.0
Zoho CRM
Candidate Search
Bullhorn Jobscience (discontinued)
8.3
Zoho CRM
Reporting
Bullhorn Jobscience (discontinued)
7.4
Zoho CRM

Sales Force Automation

Bullhorn Jobscience (discontinued)
Zoho CRM
8.2
Customer data management / contact management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.5
Workflow management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.1
Territory management
Bullhorn Jobscience (discontinued)
Zoho CRM
7.9
Opportunity management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.3
Integration with email client (e.g., Outlook or Gmail)
Bullhorn Jobscience (discontinued)
Zoho CRM
7.9
Contract management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.4
Quote & order management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.1
Interaction tracking
Bullhorn Jobscience (discontinued)
Zoho CRM
8.2
Channel / partner relationship management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.0

Customer Service & Support

Bullhorn Jobscience (discontinued)
Zoho CRM
7.8
Case management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.0
Call center management
Bullhorn Jobscience (discontinued)
Zoho CRM
7.7
Help desk management
Bullhorn Jobscience (discontinued)
Zoho CRM
7.6

Marketing Automation

Bullhorn Jobscience (discontinued)
Zoho CRM
8.4
Lead management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.7
Email marketing
Bullhorn Jobscience (discontinued)
Zoho CRM
8.1

CRM Project Management

Bullhorn Jobscience (discontinued)
Zoho CRM
8.3
Task management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.4
Billing and invoicing management
Bullhorn Jobscience (discontinued)
Zoho CRM
8.2
Reporting
Bullhorn Jobscience (discontinued)
Zoho CRM
8.4

CRM Reporting & Analytics

Bullhorn Jobscience (discontinued)
Zoho CRM
8.2
Forecasting
Bullhorn Jobscience (discontinued)
Zoho CRM
8.0
Pipeline visualization
Bullhorn Jobscience (discontinued)
Zoho CRM
8.3
Customizable reports
Bullhorn Jobscience (discontinued)
Zoho CRM
8.3

Customization

Bullhorn Jobscience (discontinued)
Zoho CRM
8.2
Custom fields
Bullhorn Jobscience (discontinued)
Zoho CRM
8.6
Custom objects
Bullhorn Jobscience (discontinued)
Zoho CRM
8.3
Scripting environment
Bullhorn Jobscience (discontinued)
Zoho CRM
8.0
API for custom integration
Bullhorn Jobscience (discontinued)
Zoho CRM
8.0

Security

Bullhorn Jobscience (discontinued)
Zoho CRM
8.9
Single sign-on capability
Bullhorn Jobscience (discontinued)
Zoho CRM
8.8
Role-based user permissions
Bullhorn Jobscience (discontinued)
Zoho CRM
9.0

Social CRM

Bullhorn Jobscience (discontinued)
Zoho CRM
8.0
Social data
Bullhorn Jobscience (discontinued)
Zoho CRM
7.9
Social engagement
Bullhorn Jobscience (discontinued)
Zoho CRM
8.0

Integrations with 3rd-party Software

Bullhorn Jobscience (discontinued)
Zoho CRM
7.7
Marketing automation
Bullhorn Jobscience (discontinued)
Zoho CRM
8.0
Compensation management
Bullhorn Jobscience (discontinued)
Zoho CRM
7.4

Platform

Bullhorn Jobscience (discontinued)
Zoho CRM
8.0
Mobile access
Bullhorn Jobscience (discontinued)
Zoho CRM
8.0

Pros

Bullhorn Jobscience (discontinued)

  • JobScience is extremely customizable and flexible. This is a strength because you can tailor it to your workflow, rather than having to change your workflow to fit a software.
  • JobScience is the most intuitive ATS / CRM I have ever used. This is particularly important when hiring and training new employees. The faster they can come up to speed on the core software in your business, the faster they can start generating revenue.
  • JobScience has extremely powerful built in reports. I have yet to need a report that I couldn't build using the internal report wizard. It helps us understand all the numbers at the heart of our business, which is critical in decision making situations.
  • JobScience also has powerful automation components. The email alerts and automated tasks you can set up are great and boost efficiency. We use them a lot, and I suspect we may have only scratched the surface.
Elias Cobb | TrustRadius Reviewer

Zoho CRM

  • Its connectivity with other applications is great, and exceptional modules in Zoho CRM are a fantastic place to start; but, since the system is so configurable, we can make them suit our specific needs.
  • Excellent data filtering and seamless email connection so I can track communications even if they aren't started in the CRM.
  • The ability to customize fields and layouts for fast access to critical data is great. With the option to build custom views inside our modules record, we have more access to important data within Zoho CRM.
Milton Hassan | TrustRadius Reviewer

Cons

Bullhorn Jobscience (discontinued)

  • Multiple users - when multiple users edit a page, it doesn't show that there is someone else on the page and it only lets one person edit which can cause the information to be lost.
  • Action grid - it is a helpful page to use however it is extremely slow and takes a long time to load and can be a bit finicky.
  • It's simple - this is is also a positive, but I also think there could be additional resources added to it to make it more up to date and advanced.
Anonymous | TrustRadius Reviewer

Zoho CRM

  • You need someone to slog through the training. You need either an expert or someone who knows what they are doing because there is a lot, and you can't always depend on textbook-style writing for help.
  • At the time I reviewed, there was no feature that was unable to be off-network - unless I missed this.
  • Communication tracking at every level, including large scale.
Patrick Stephens | TrustRadius Reviewer

Likelihood to Renew

Bullhorn Jobscience (discontinued)

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 9.2
Based on 30 answers
Zoho has been a wonderful tool for us for several years and there is so much more we can do with it. New features are released often which give a team like us the option to further fine tune our business process management techniques. I honestly couldn't imagine running our business not on Zoho.
Jon Porreca | TrustRadius Reviewer

Usability

Bullhorn Jobscience (discontinued)

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.4
Based on 69 answers
Zoho CRM is very easy to use from both an administrator perspective as well as from a user perspective. Zoho CRM also has a mobile app that is easy to use, making it simple for sales reps to have all the data they need in the palm of their hands. Zoho has also launched a recent enhancement to allow additional enhancements to customize the interface and layout of the CRM
Anonymous | TrustRadius Reviewer

Support Rating

Bullhorn Jobscience (discontinued)

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.2
Based on 44 answers
I have not used Zoho support since I started with the company. Majority of my findings have come through knowledge base or Google search sites. Not saying the support at Zoho is bad, but I need things answered quicker than what my colleagues have told me they have gotten answered.
Anonymous | TrustRadius Reviewer

In-Person Training

Bullhorn Jobscience (discontinued)

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 7.0
Based on 2 answers
It was harder to learn when there were mostly real estate users in the room. We are sales solely.
Sarah Lohsl | TrustRadius Reviewer

Online Training

Bullhorn Jobscience (discontinued)

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.3
Based on 5 answers
Online training is tough, but Zoho and their partners do a good job of explaining things.
John Hinson | TrustRadius Reviewer

Implementation Rating

Bullhorn Jobscience (discontinued)

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.8
Based on 12 answers
Take it slowly and meet often with your team to solicit their feedback. Listen to what they are saying so that if something is not clear, you can address it before they turn on the CRM. Also, whatever system you were one previously will not match Zoho CRM which is both good and bad. It's good as I know Zoho CRM will be better than whatever you're been using. Bad because it will require change and how you did things in your old CRM may need to be modified a little when using Zoho CRM.
Stephen Lalla | TrustRadius Reviewer

Alternatives Considered

Bullhorn Jobscience (discontinued)

We use Jobscience to add candidates, upload resumes, and have certain fields such as Name, Location, Compensation Details, Non-compete Details, Packet highlights, and of course the Resume field, all of which are required in order to create a packet to submit to our clients. These packets are created using Conga ActionGrid, so Jobscience allows us to input all the information, and it would be great if we could create a packet directly through Jobscience, but we require Conga ActionGrid, as that is then used in Adobe PDF to create the final packet.
Shalini Gandhi | TrustRadius Reviewer

Zoho CRM

We looked at both Hubspot and Zendesk. And we liked both of them. They had the right features and enough customization options to fit our use case scenario. But we liked the pricing and the flexibility of Zoho [CRM] more. The other really major factor for picking Zoho [CRM] for us was the fact that we were already using Zoho Desk and planned on using Zoho Campaigns. Integrations with those two [products were] the deciding factor.
Anonymous | TrustRadius Reviewer

Return on Investment

Bullhorn Jobscience (discontinued)

  • It is convenient because I can see nationwide activity logged in the database from other locations in real time.
  • It's not a negative impact, just isn't as lead-generation or easy to use for candidate pool search as I would like.
Elizabeth Rodriguez | TrustRadius Reviewer

Zoho CRM

  • Great ROI! I enrolled in Zoho One which is about 1/4 the cost of another CRM I was using with far more functionality.
  • Awesome features! I've been able to manage 95% of my digital needs in Zoho which is a great time (and money) saver
  • Learning curve pros & cons. I was able to get up and running pretty quickly but there are SO many features & options I feel it will take me a while to take advantage of all it's capabilities
Susan Dakuzaku | TrustRadius Reviewer

Screenshots

Pricing Details

Bullhorn Jobscience (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bullhorn Jobscience (discontinued) Editions & Modules

Edition
Practice$1001
Placement$1251
Workforce$1331
  1. Per User per Month
Additional Pricing Details

Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$14.00

Zoho CRM Editions & Modules

Edition
Standard$14.001
Professional$23.001
Enterprise$40.001
Ultimate$52.001
Plus$57.001
  1. Per User/Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bullhorn Jobscience (discontinued)
7.5
Zoho CRM
8.4

Likelihood to Renew

Bullhorn Jobscience (discontinued)
Zoho CRM
9.2

Usability

Bullhorn Jobscience (discontinued)
Zoho CRM
8.4

Reliability and Availability

Bullhorn Jobscience (discontinued)
Zoho CRM
8.0

Performance

Bullhorn Jobscience (discontinued)
Zoho CRM
6.5

Support Rating

Bullhorn Jobscience (discontinued)
Zoho CRM
8.2

In-Person Training

Bullhorn Jobscience (discontinued)
Zoho CRM
7.0

Online Training

Bullhorn Jobscience (discontinued)
Zoho CRM
8.3

Implementation Rating

Bullhorn Jobscience (discontinued)
Zoho CRM
8.8

Scalability

Bullhorn Jobscience (discontinued)
Zoho CRM
8.5

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