13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Bullhorn Jobscience (discontinued)

Jobscience is a good fit for medium to large organizations, especially those who have various different lines of business and need one system to be able to handle them all. It is very difficult for me to imagine another system being able to accommodate the very different ways of doing business between our departments. Only a highly flexible system could have a chance at doing that.
Anonymous | TrustRadius Reviewer

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)

If you are a Benefits only shop—it's great! We really liked the system. Very user friendly and a true Benefits broker system. We tried an integration with our CL/PL system and BrokerageBuilder, but it didn't work. Having two systems became too clunky for accounting (commissions), reporting (revenue, etc.), and for client service and prospecting (i.e., do we have CL for our Benefits clients and vice versa? We had to look in two systems to find out).
Jessica Gardner | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn Jobscience (discontinued)
7.9
Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)
Resume Management
Bullhorn Jobscience (discontinued)
8.0
Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)
Candidate Search
Bullhorn Jobscience (discontinued)
8.3
Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)
Reporting
Bullhorn Jobscience (discontinued)
7.4
Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)

Pros

Bullhorn Jobscience (discontinued)

  • JobScience is extremely customizable and flexible. This is a strength because you can tailor it to your workflow, rather than having to change your workflow to fit a software.
  • JobScience is the most intuitive ATS / CRM I have ever used. This is particularly important when hiring and training new employees. The faster they can come up to speed on the core software in your business, the faster they can start generating revenue.
  • JobScience has extremely powerful built in reports. I have yet to need a report that I couldn't build using the internal report wizard. It helps us understand all the numbers at the heart of our business, which is critical in decision making situations.
  • JobScience also has powerful automation components. The email alerts and automated tasks you can set up are great and boost efficiency. We use them a lot, and I suspect we may have only scratched the surface.
Elias Cobb | TrustRadius Reviewer

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)

  • It's very flexible. You can add custom fields easily and create/update workflows and activities quickly.
  • The layout is easy on the eye. The dashboard is laid out well and helps you stay on track with renewals and activities.
  • Emails attached to an activity are easily viewed and housed within the activity on a separate tab.
  • Adding and reviewing policy info is simple. The tabs make it helpful to find and view info quickly.
Jessica Gardner | TrustRadius Reviewer

Cons

Bullhorn Jobscience (discontinued)

  • Multiple users - when multiple users edit a page, it doesn't show that there is someone else on the page and it only lets one person edit which can cause the information to be lost.
  • Action grid - it is a helpful page to use however it is extremely slow and takes a long time to load and can be a bit finicky.
  • It's simple - this is is also a positive, but I also think there could be additional resources added to it to make it more up to date and advanced.
Anonymous | TrustRadius Reviewer

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)

  • The reporting was a challenge. There are a lot of canned reports, but we had to spend hours over several weeks to have reports built to give us accurate info, like a simple book of business report (it had to be escalated to senior reporting engineers). Creating reports is fairly simple, but we frequently encountered issues that made us lose confidence in the data—particularly on the book of business reports.
  • There should be some auto-save features. When we used the system (through June 2019), you always had to click "save" on any changes.
  • It would improve efficiencies if users could drag/drop emails and documents to activities, policies and clients.
Jessica Gardner | TrustRadius Reviewer

Support Rating

Bullhorn Jobscience (discontinued)

No score
No answers yet
No answers on this topic

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder) 10.0
Based on 1 answer
The Zywave Customer Support team is phenomenal! Never any complaints. They resolve things quickly. You can call and talk with a real person, submit a chat question, or email them. Their training videos are good—short and sweet. We still use multiple Zywave products in our Benefits, Commercial Lines, and Marketing departments. They are a great company to work with. The implementation/onboarding for all products has been amazing! Training for products has always surpassed the training we received from other vendor partners.
Jessica Gardner | TrustRadius Reviewer

Alternatives Considered

Bullhorn Jobscience (discontinued)

We use Jobscience to add candidates, upload resumes, and have certain fields such as Name, Location, Compensation Details, Non-compete Details, Packet highlights, and of course the Resume field, all of which are required in order to create a packet to submit to our clients. These packets are created using Conga ActionGrid, so Jobscience allows us to input all the information, and it would be great if we could create a packet directly through Jobscience, but we require Conga ActionGrid, as that is then used in Adobe PDF to create the final packet.
Shalini Gandhi | TrustRadius Reviewer

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)

We moved from BrokerageBuilder (BKB) to Epic in June 2019. Epic pros over BKB: You can use Epic for CL, PL, Bonds, and Benefits—one system for your whole agency has a lot of advantages. In Epic, you can drag and drop emails and documents to clients, policies, and activities. Epic has an auto-save feature. Reporting in Epic is better. Epic cons compared to BKB: The design aesthetic of Epic is not as nice as BKB. Navigating Epic is clunky—everything is in multiple layers. Epic is less flexible for custom fields. Epic is designed for CL/PL, so it's not ideal for a Benefits user, although they are improving/investing in the benefits side. BKB is just better for a Benefits user.
Jessica Gardner | TrustRadius Reviewer

Return on Investment

Bullhorn Jobscience (discontinued)

  • It is convenient because I can see nationwide activity logged in the database from other locations in real time.
  • It's not a negative impact, just isn't as lead-generation or easy to use for candidate pool search as I would like.
Elizabeth Rodriguez | TrustRadius Reviewer

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)

  • We liked the system for the Benefits department. It was easy to see what your colleagues had done for clients. We liked that you could mark tasks as complete within the activity. We liked that you could share activities with another person.
  • Having two systems was a challenge for our agency and led to use changing to one combined system.
  • The reporting needs to be improved. The basic book of business reports and other reports that most agencies want to use to track revenue with were lacking and had to be created.
Jessica Gardner | TrustRadius Reviewer

Screenshots

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)

Pricing Details

Bullhorn Jobscience (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bullhorn Jobscience (discontinued) Editions & Modules

Edition
Practice$1001
Placement$1251
Workforce$1331
  1. Per User per Month
Additional Pricing Details

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bullhorn Jobscience (discontinued)
7.5
Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)
8.0

Support Rating

Bullhorn Jobscience (discontinued)
Zywave Sales Cloud - Agency Management (AMS) (formerly BrokerageBuilder)
10.0

Add comparison