AkkenCloud vs. Bullhorn ATS & CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AkkenCloud
Score 7.1 out of 10
N/A
AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems: A user-friendly interface and mobile device integration Batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn) Instantaneous posting to multiple job boards Job alerts and category sorted…N/A
Bullhorn ATS & CRM
Score 6.5 out of 10
Small Businesses (1-50 employees)
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.
$99
per month per user
Pricing
AkkenCloudBullhorn ATS & CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AkkenCloudBullhorn ATS & CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact Bullhorn for pricing information
More Pricing Information
Community Pulse
AkkenCloudBullhorn ATS & CRM
Considered Both Products
AkkenCloud
Chose AkkenCloud
We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly …
Bullhorn ATS & CRM

No answer on this topic

Top Pros
Top Cons
Features
AkkenCloudBullhorn ATS & CRM
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
AkkenCloud
7.7
8 Ratings
4% below category average
Bullhorn ATS & CRM
5.6
57 Ratings
35% below category average
Job Requisition Management6.28 Ratings5.956 Ratings
Company Website Posting8.67 Ratings5.348 Ratings
Publish to Social Media8.65 Ratings7.222 Ratings
Job Search Site Posting8.75 Ratings6.027 Ratings
Resume Management9.37 Ratings5.857 Ratings
Duplicate Candidate Prevention9.18 Ratings5.054 Ratings
Candidate Search4.28 Ratings5.757 Ratings
Applicant Tracking7.68 Ratings5.857 Ratings
Collaboration5.08 Ratings5.252 Ratings
Task Creation and Delegation8.27 Ratings5.451 Ratings
Email Templates8.05 Ratings5.654 Ratings
User Permissions9.05 Ratings5.248 Ratings
Notifications and Alerts7.05 Ratings5.251 Ratings
Reporting8.06 Ratings5.451 Ratings
Customized Application Form00 Ratings4.739 Ratings
Best Alternatives
AkkenCloudBullhorn ATS & CRM
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AkkenCloudBullhorn ATS & CRM
Likelihood to Recommend
6.2
(13 ratings)
5.8
(79 ratings)
Likelihood to Renew
7.6
(5 ratings)
2.1
(13 ratings)
Usability
8.0
(1 ratings)
6.7
(6 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
2.0
(3 ratings)
1.0
(10 ratings)
Implementation Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
AkkenCloudBullhorn ATS & CRM
Likelihood to Recommend
AkkenCloud
I don't know many other scenarios, as I have been with this company for 13 years and in this industry for roughly 25 years. It is a tool that is well suited for our company and this industry in general. As a staffing company, you can accomplish nearly everything imaginable with this tool. The only area I have seen that might not be ideal is if you wanted to run all kinds of metrics. You can run a variety of reports in Akken, the data fields are limited sometimes and one would think that wouldn't need to be the case. You should be able to put whatever data you want in any field to create the report you need.
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Bullhorn
Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
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Pros
AkkenCloud
  • Automatically keeps a record of activities such as email conversations related to a candidate.
  • Time and date stamp on events logged to a candidate and customer is a great resource.
  • Completing full company profiles with all contacts is very helpful for later efficiency.
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Bullhorn
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
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Cons
AkkenCloud
  • This is the worst ATS I've ever used. It's hard to find what you need. It's not set up in a coherent manner and things are all over the place.
  • I have to download a resume just to view it.
  • The parse function only works in Internet Explorer and it works poorly then. Makes it impossible to tell if its actually a duplicate because it flags everything.
  • No section for meaningful notes. Notes are all just reports of action.
  • No way to make it efficient for direct hires. All geared towards staffing so it makes you fill out non-sense information that will be inaccurate and irrelevant just to satisfy field requirements.
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Bullhorn
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
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Likelihood to Renew
AkkenCloud
There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point
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Bullhorn
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
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Usability
AkkenCloud
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
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Bullhorn
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
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Performance
AkkenCloud
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
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Bullhorn
No answers on this topic
Support Rating
AkkenCloud
The best support we have received has been from sales. Customer success is pretty much a joke. We have been yelled at by customer success reps; been told to take a screenshot of something we are not seeing; been told there are no issues on there in when Akken hadn't been working for hours, only to have it magically fixed shortly after we reported the problem; and been told engineering was working on a problem for weeks without resolution. If you are going to be working with IT Staffing companies, you have to understand that we have a modicum of knowledge in IT, and you can't BS us. Honesty will get you a lot farther than stringing us along with BS.
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Bullhorn
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
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Implementation Rating
AkkenCloud
Encourage your team to watch the training videos available.
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Bullhorn
No answers on this topic
Alternatives Considered
AkkenCloud
We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.
Read full review
Bullhorn
Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
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Return on Investment
AkkenCloud
  • Sometimes the system is slow and the process of hiring someone is lengthy so it takes a long time to complete it so it takes away from other things I could be working on
  • It’s easy and quick to manage candidates to show what process they’re in
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Bullhorn
  • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
  • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
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ScreenShots

Bullhorn ATS & CRM Screenshots

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