Bullhorn ATS & CRM vs. iCIMS Talent Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bullhorn ATS & CRM
Score 6.5 out of 10
Small Businesses (1-50 employees)
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.
$99
per month per user
iCIMS
Score 6.7 out of 10
N/A
iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.
$1,700
per month
Pricing
Bullhorn ATS & CRMiCIMS Talent Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bullhorn ATS & CRMiCIMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact Bullhorn for pricing information
More Pricing Information
Community Pulse
Bullhorn ATS & CRMiCIMS Talent Cloud
Considered Both Products
Bullhorn ATS & CRM
Chose Bullhorn ATS & CRM
iCIMS is way more robust of a tool than Bullhorn. The reporting is better and it is much more customizable. The upside to Bullhorn is it requires less work up front and can be easier to use than iCIMS. If you are looking for a simple ATS/CRM I would go with Bullhorn. If you're …
Chose Bullhorn ATS & CRM
I am a strong believer that Bullhorn has improved nicely over the years. You do not have to be a technical guru in order to use 99.9% of the functions. It really is a one-stop shop. You are able to edit and make changes as you go to have more of a positive impact on your …
Chose Bullhorn ATS & CRM
Ultimately I did NOT select Bullhorn. When I was at a previous company, we were using Bullhorn. I evaluated a few, gave a full trial to SendOuts and MaxHire, and ultimately selected MaxHire to replace Bullhorn.

Then, at my current company, we were using PCRecruiter. It was not …
iCIMS
Chose iCIMS Talent Cloud
The implementation time is much less, and it is easy to customize to your requirements. Workday and Bullhorn costs much more in subscription and you need to have a strong IT support to help you through configuration.
Chose iCIMS Talent Cloud
iCIMS is the most user friendly ATS that I have used.
Chose iCIMS Talent Cloud
iCIMS seems more adaptable, scale-able, for a competitive cost.
Proven platform, with good clientele, good ratings.
Chose iCIMS Talent Cloud
iCIMS is very robust. Some programs are leaner and have to be customized to have all of the bells and whistles. The tools are built in here to be able to do anything, you just have to learn how to access them. Their customer support is also great and they are amazing at …
Chose iCIMS Talent Cloud
Definitely a greater tool with more capabilities. Bullhorn had a lot of duplicates and glitches in its system whereas we don't see this with iCIMS. It allows for many users at different levels to use the tool and is user friendly. We selected this because for our large …
Chose iCIMS Talent Cloud
Bullhorn is most similar I saw to iCIMS - It's ideal for large staffing organizations with 100s of reqs.

Jobvite - My organization ultimately selected this as our current ATS. We are a smaller, growing company with an entrepreneurial mindset and Jobvite fits perfectly with our …
Chose iCIMS Talent Cloud
Bullhorn's candidate search capability is simpler and more user friendly.
Top Pros
Top Cons
Features
Bullhorn ATS & CRMiCIMS Talent Cloud
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Bullhorn ATS & CRM
5.6
57 Ratings
35% below category average
iCIMS Talent Cloud
8.3
126 Ratings
4% above category average
Job Requisition Management5.956 Ratings8.8123 Ratings
Company Website Posting5.348 Ratings9.5117 Ratings
Publish to Social Media7.222 Ratings7.5103 Ratings
Job Search Site Posting6.027 Ratings9.3108 Ratings
Customized Application Form4.739 Ratings7.2111 Ratings
Resume Management5.857 Ratings9.0120 Ratings
Duplicate Candidate Prevention5.054 Ratings5.3114 Ratings
Candidate Search5.757 Ratings9.2121 Ratings
Applicant Tracking5.857 Ratings9.5122 Ratings
Collaboration5.252 Ratings9.7110 Ratings
Task Creation and Delegation5.451 Ratings7.193 Ratings
Email Templates5.654 Ratings8.7122 Ratings
User Permissions5.248 Ratings9.2120 Ratings
Notifications and Alerts5.251 Ratings7.4108 Ratings
Reporting5.451 Ratings7.4121 Ratings
Best Alternatives
Bullhorn ATS & CRMiCIMS Talent Cloud
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bullhorn ATS & CRMiCIMS Talent Cloud
Likelihood to Recommend
5.8
(79 ratings)
8.0
(147 ratings)
Likelihood to Renew
2.1
(13 ratings)
7.8
(31 ratings)
Usability
6.7
(6 ratings)
8.8
(68 ratings)
Availability
-
(0 ratings)
9.1
(5 ratings)
Performance
-
(0 ratings)
8.2
(3 ratings)
Support Rating
1.0
(10 ratings)
6.1
(103 ratings)
Online Training
-
(0 ratings)
7.9
(3 ratings)
Implementation Rating
-
(0 ratings)
6.3
(5 ratings)
Configurability
-
(0 ratings)
5.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.8
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Bullhorn ATS & CRMiCIMS Talent Cloud
Likelihood to Recommend
Bullhorn
Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
Read full review
iCIMS
iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
Read full review
Pros
Bullhorn
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
Read full review
iCIMS
  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
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Cons
Bullhorn
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
Read full review
iCIMS
  • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
  • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
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Likelihood to Renew
Bullhorn
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Read full review
iCIMS
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
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Usability
Bullhorn
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
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iCIMS
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
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Reliability and Availability
Bullhorn
No answers on this topic
iCIMS
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Read full review
Performance
Bullhorn
No answers on this topic
iCIMS
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Read full review
Support Rating
Bullhorn
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
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iCIMS
Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
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Online Training
Bullhorn
No answers on this topic
iCIMS
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
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Implementation Rating
Bullhorn
No answers on this topic
iCIMS
I wasn't involved with the implementation. It was before my time
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Alternatives Considered
Bullhorn
Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
Read full review
iCIMS
Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
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Scalability
Bullhorn
No answers on this topic
iCIMS
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
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Return on Investment
Bullhorn
  • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
  • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
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iCIMS
  • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
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ScreenShots

Bullhorn ATS & CRM Screenshots

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iCIMS Screenshots

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