What users are saying about
102 Ratings

JobDiva

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
200 Ratings
80 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101
102 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

JobDiva

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
200 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Likelihood to Recommend

Bullhorn Recruitment CRM

It's well suited for an all-in-one concept to build business relationships and manage contacts across a company, whether it's candidate management or prospect/client management. It's less useful if a company holds different licenses from different divisions where neither can see each other's prospects/clients, which was the case when I was using Bullhorn at my previous company.
No photo available

iCIMS

iCIMS is a powerful ATS which I think would work well for organizations of any size without multiple business verticals. Having multiple entities under one umbrella (or multiple umbrellas!) creates complexity in processes and requirements which can be difficult to reconcile in any system, particularly one without robust conditional logic. I wouldn't recommend iCIMS for a complex organization but I would advise that they make the initial discovery and design of their platform a high priority and take the opportunity to align processes as much as possible ahead of implementation. For a relatively straight-forward organization, it's a no-brainer - iCIMS all the way.
Carey Wilson profile photo

JobDiva

I have been using it for the last four years and in most of the cases it worked amazing. There is no such scenario where it was like less appropriate. I would really like reporting and hot list features. It helps me to save a lot of time and effort. Moreover, There are such instances where my company need to fetch the data of hires and it works amazingly well.
Unnat Patel profile photo

Feature Rating Comparison

Recruiting / ATS

Bullhorn Recruitment CRM
8.2
iCIMS
7.2
JobDiva
8.9
Job Requisition Management
Bullhorn Recruitment CRM
8.5
iCIMS
7.2
JobDiva
9.6
Company Website Posting
Bullhorn Recruitment CRM
8.9
iCIMS
8.1
JobDiva
8.8
Publish to Social Media
Bullhorn Recruitment CRM
8.7
iCIMS
7.4
JobDiva
8.0
Job Search Site Posting
Bullhorn Recruitment CRM
8.3
iCIMS
8.2
JobDiva
9.4
Customized Application Form
Bullhorn Recruitment CRM
8.2
iCIMS
7.1
JobDiva
9.5
Resume Management
Bullhorn Recruitment CRM
8.4
iCIMS
7.6
JobDiva
9.7
Duplicate Candidate Prevention
Bullhorn Recruitment CRM
7.3
iCIMS
5.1
JobDiva
6.9
Candidate Search
Bullhorn Recruitment CRM
7.8
iCIMS
6.9
JobDiva
9.1
Applicant Tracking
Bullhorn Recruitment CRM
8.5
iCIMS
7.2
JobDiva
9.6
Collaboration
Bullhorn Recruitment CRM
8.4
iCIMS
6.4
JobDiva
9.5
Task Creation and Delegation
Bullhorn Recruitment CRM
8.7
iCIMS
6.1
JobDiva
9.5
Email Templates
Bullhorn Recruitment CRM
8.5
iCIMS
7.3
JobDiva
8.6
User Permissions
Bullhorn Recruitment CRM
9.0
iCIMS
8.6
JobDiva
7.1
Notifications and Alerts
Bullhorn Recruitment CRM
7.6
iCIMS
6.7
JobDiva
8.9
Reporting
Bullhorn Recruitment CRM
6.7
iCIMS
7.7
JobDiva
9.5

Pros

  • Most importantly, Bullhorn Recruitment CRM and Outlook were able to communicate, so for example, if a candidate sent a resume in an email via Outlook, we were able to directly parse the CV in Bullhorn and create the candidate's profile.
  • Another interesting feature is that we are able to parse LinkedIn profiles to get a candidate's details. This is actually interesting if you want the candidate created in Bullhorn while you wait for the actual resume. Once you get the actual CV you can directly link it to the candidate who's already created. You don't need to save the CV and then add it.
  • When it comes to client management; Bullhorn Recruitment CRM allows you to create one company and add as many contacts as you wish. You can add notes to each individual contact, create follow-up tasks and even send calendar invites via Bullhorn is you are using the email feature.
No photo available
  • Easy to review and rate incoming applications/resumes; especially since iCims upgraded their interface to reduce the number of clicks to accomplish this.
  • Easy to get our job postings out to social media via the iCIMS "advertise" feature.
  • Fairly easy to email past candidates to keep in touch and develop a talent source from a growing pool.
  • Easy to post our jobs.
Marc LeVine profile photo
  • JobDiva has excellent integration with outside tools. For example it syncs with Outlook and Google Calendar. We also use a text messaging tool called TextUs and it is totally seamless and painless to set up.
  • JobDiva continuously adds new features to help our organization. Even small changes can make a world of difference! For example, it indicates for us when a candidate has "opened" one of our email merges! So we know when a candidate has read our email but has not replied or responded to our communications. It allows us to create Hotlists so we can build better pipelines of candidates.
  • Templates are also easy to create in JobDiva! We can customize messages and communications that we send out to candidates and workers.
★ Olivia T. Vo, MPNLP profile photo

Cons

  • Although the direct candidate parsing feature is great, until you have the candidate in the Bullhorn system with their email address, the email communication won't sync up even after you enter the email address. It is simply moving froward from the time the email address was input.
  • MaxHire Solutions was acquired by Bullhorn. They have this feature where you can immediately parse via a plug-in a candidate from LinkedIn and create their profile prior to them sending you their resume. This is effective because of candidate ownership. It shows your colleagues and others using the Bullhorn system that you've started communication with a specific candidate and makes it easier to track how many contacts you've had in a given week.
No photo available
  • Visually, iCIMS is not appealing. It is overbearing at times with the dashboard. It is not the most streamlined display where the user has to go through various tabs and drop downs.
  • It functions less as a new aged, innovative ATS/CRM and more as a older system. I know their mobile capabilities are increasing but it is behind the times.
  • It is not a great function of engaging individuals once the move from candidate to employee. The more innovative ATS are now functioning as both the ATS and HRMS/HRIS, in the same platform. I think limiting these capabilities and requiring the employer to buy three different systems for Recruit, Social, and HR will deter.
Ryan Winthrop, MA, PHR profile photo
  • Perhaps one feature they can work on is the ability to do an e-interview. With so many clients and candidates nationwide, we are not able to meet with every individual in person. It would be nice to have a web camera feature where we can conduct a video interview with pre-qualifying questions. This can be used for screening purposes or as a supplement to the resume that we send over to the Hiring Manager. We would also need a way for these video files to be saved and stored in the candidate's profile.
★ Olivia T. Vo, MPNLP profile photo

Likelihood to Renew

Bullhorn Recruitment CRM5.2
Based on 8 answers
It is an spotty CRM/ATS with bad reporting and the support is terrible.
Dixie Agostino, SHRM-SCP, SPHR, CPC profile photo
iCIMS8.0
Based on 26 answers
Because of the recent price increase, we are mandated to remain on the lookout for evolving and improved similar platforms that may be more cost effective over time.
Marc LeVine profile photo
JobDiva10.0
Based on 17 answers
We are renewing it every time because it is our main source engine for resumes which we get requirements from clients. As it is also cheapest in price and excellent in providing multiple features at low cost we will renew this again and again. We will use this for a long time.
Satish Lagudu profile photo

Usability

Bullhorn Recruitment CRM10.0
Based on 1 answer
Bullhorn really works for me and what I do. I can move through full desk recruiting and use it to both market to clients as well as recruit candidates. Overall, it has helped to keep my business on track and to evaluate how well I am doing and to track effectively
Derek Rose profile photo
iCIMS7.2
Based on 6 answers
Has more features than most trackers but they are difficult to navigate and locate.
Njon Weinroth profile photo
JobDiva8.8
Based on 7 answers
JobDiva's layout is very intuitive and even newer recruiters can pick up on the systems and features
★ Olivia T. Vo, MPNLP profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
iCIMS9.1
Based on 5 answers
Recent problems with system availbility.
Scott Chase, SPHR profile photo
JobDiva1.0
Based on 1 answer
No answer on this topic is available.

Performance

No score
No answers yet
No answers on this topic
iCIMS8.2
Based on 3 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine profile photo
JobDiva6.0
Based on 1 answer
Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days
Gabe Wells profile photo

Support

Bullhorn Recruitment CRM1.0
Based on 1 answer
They don't care, they want you off the phone, and you have to talk to multiple people where you repeat your problem again and again before they tell you they will call you back. They never will call you back, so you'll call the next day & repeat the cycle until you finally shame someone into fixing your problem or threaten them with legal action due to breach of contract.
Dixie Agostino, SHRM-SCP, SPHR, CPC profile photo
iCIMS8.4
Based on 3 answers
Recent issues with responding to request. Lack of resolution in the first contact.
Scott Chase, SPHR profile photo
JobDiva8.4
Based on 18 answers
If any time I find an issue with job diva they fix it after few minutes of its reporting.
Aditya Saini profile photo

Online Training

No score
No answers yet
No answers on this topic
iCIMS7.9
Based on 3 answers
iCims has always been available and helpful with much live and online training offered.
Marc LeVine profile photo
No score
No answers yet
No answers on this topic

Implementation

No score
No answers yet
No answers on this topic
iCIMS5.3
Based on 3 answers
Things went smoothly
Leslie Montarbo profile photo
JobDiva7.1
Based on 3 answers
mNot at this time it went smoothly.
Christopher Jones profile photo

Alternatives Considered

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
No photo available
There is almost no comparison between Taleo Business Edition and iCIMS. iCIMS has a better product, that provides easier self service and a better support team when dealing with issues. Our biggest reason for leaving Taleo was because the support availability had become so poor. In order to have anything changed or addressed you had to call in, describe the issue, then it was ranked, and someone called you back in 1-5 business days. Any issue with iCIMS is typically handled on the first phone call. The more attentive customer service was the primary reason we made a switch.
No photo available
As compared to eRecruit, JobDiva is very friendly. For two years I used JobDiva and eRecruit simultaneously but by comparison JobDiva is very quick and user-friendly. On the other eRecruit is very slow, very very slow, Hangs a lot. Sometimes it becomes very difficult to even see the resumes or to track the reports.
Ashish Rawat profile photo

Scalability

No score
No answers yet
No answers on this topic
iCIMS7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Unfortunately it's had a negative impact on our business, the on-boarding / training was spread out over 6 weeks and the initial transition to Bullhorn was 'painful'. Even now, after 4 months, I would say that we are probably worse off than when using our previous system.
  • For a system that is supposed to be one of the best (and we know is used by some very large recruitment companies), we were surprised at how poor some of the features are.
  • The support team are all very nice, but they struggle to get some things done as it's the engineering team that actually make most changes. The issue we had with the LinkedIn feature resulted in us being told that the only option was for us to take it up with LinkedIn directly, which is a bit of a joke in my opinion. The LinkedIn feature was one of the reasons we decided to go with Bullhorn, so it has caused us some frustration and annoyance.
Steve B. Thompson profile photo
  • Better analytics and reporting has lead to better decisions around the Talent Acquisition function
  • The added use of a position management function has help management determine where there headcount is in the process of hire/fire at any given point in time.
  • an improved recruiting workflow has given our recruiters a precise view into there req load and the status of there candidates allowing them to handle more reqs with no added effort.
  • A great candidate application process has lead to less "dropped" candidates and an increase in our candidate database. This has improved our sourcing efforts dramatically.
Scott Chase, SPHR profile photo
  • Definitely has gotten us placements, especially with the Email Blasts
  • Has helped us be organized to manage our clients and candidates well, to not let deals fall through
Taylor Moos profile photo

Screenshots

iCIMS
JobDiva

Pricing Details

Bullhorn Recruitment CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Bullhorn Recruitment CRM More Information

iCIMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

iCIMS More Information

JobDiva

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

JobDiva More Information