Likelihood to Recommend The proper management of SAP BusinessObjects Dashboards requires an expert on the team to manage and build reports. If an organization does not have the proper expertise on board to build and deploy reports it will fail. Data analytics, dropping into excel, and broadcasting of information are major bonuses for the use of SAP BusinessObjects Dashboards.
Read full review Almost, since day one Syspro has been saving us time and making us more productive as a whole. We have been able to grow our revenue exponentially with keeping our personnel needs at nearly the same level. Syspro is a great system for an organization that has multiple needs like Distribution and Manufacturing and/or multiple locations.
Read full review Pros This software is easy to initially learn, and very powerful in producing reusable reports. It is much faster than my company's internal manual queries. The ability to build off of a saved query and share queries to other users is a great positive. My favorite part is that you can run queries in the background and it does not interfere with your current work or slow your computer down. Read full review If you are a small or medium business, SYSPRO is a great fit due to its flexible design. If you perform warehousing and inventory management Syspro performs these functions very well. SYSPRO has been around since 1978 and it shows in its development and support. I have been through several re-sellers for our support function, however we have now moved to SYSPRO corporate for our technical support and development/customizations. SYSPRO corporate supports their customers VERY well. The SYSPRO interface is highly customizable and nicely laid out. Even with the basic implementation, you can still get off the ground and run without performing too many modifications. SYSPRO forms and reporting templates are easy to customize/modify. Read full review Cons The installation can be very complex and time-consuming, it requires a lot of planning and foresight as to what role the software will play in the organization. The software has a relatively large learning curve that takes dedicated users months to get comfortable with, the UI is a bit intimidating for new users. SAP could organize their help better, it can be difficult to find dependable solutions to issues via their website and support channels. Read full review We have been using 6.0 and the security is not so good. The program is a bit difficult to learn for rollout The Learning Channel could be improved - downloadable mp4's would be nice to include in the program vs moving back and forth to the learning channel. Since the program is difficult to learn, it would be nice to be able to utilize the learning channel within the program. Also, the learning channel is pretty complicated to use. Read full review Likelihood to Renew The institution has decided to move in a different direction, and will be using MSBI for reporting. I have been very happy with the Business Objects suite of tools, and will continue to use them heavily until we make the transition.
Read full review Usability From a server and client side perspective. the Business Intelligence Platform provides a foundation for all aspects of content development, distribution, analysis, collaboration and self service. Ease of use from targeted content delivery through controlled accessibility. Content exporting in the format of the users choice. Scheduling for internal or external delivery. Public and private folders for secure content access when requied. Web based for viewing on the users device of choice without the need to download additional applications.
Read full review I've heard many reports from our users stating how difficult Syspro is to use and navigate. From an average standpoint, the Syspro Administrator has to invest a lot of time in setting up the user for success. Once the groundwork is applied, SYSPRO's overall usability becomes fair easier to the average user.
Read full review Reliability and Availability When we implemented 3.1, we had a tough time managing the system: It took almost a year to stabilize. With 4.0, we want to roll out to more users, and are holding back because of fears about the performance issue
Read full review Performance Overall, the tool (Web Intelligence 4.2) is fast and solid. One issue is a dependability on JAVA for a full feature report creation/edit capabilities (as opposed to limited HTML option). Second, planned end of JAVA support by major browsers (Chrome is already not supporting JAVA applet).
Read full review Support Rating SAP has released various versions of SAP BO BI. starting from 3.1 and going to 4.0,4.1,4.2 and latest being 4.3. SAP provides support to these new versions. As new versions keep on coming, support for the very old software goes out of scope from SAP. it is when the different organization plans to get their BO content migrated from a lower version to a newer version. The newer version had definitely added functionality and features which ease the work of users.
Read full review In-Person Training SAP authorized training is best, Please go ahead with it. Even lot of online training options/videos available for self learning
Read full review Online Training I haven't used it or got feedback from the end user. Content looks to be pretty detailed. Focused on SQL but not BW.
Read full review Implementation Rating Hire specialists and experienced staff. Mix some beginners so that everyone is not a leader but a learner too. Plan well; architect well; break down implementation in small steps and move towards larger steps. Create a centralized and authorized SAP Business Objects implementation team.
Read full review Alternatives Considered We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it.
Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it
Read full review We evaluated 8 of the top vendors 16 years ago before we selected Syspro and frankly, none of them came close to meeting all of our needs at a reasonable price point. We still look back at that process and think it was one of the best decisions we have ever made.
Read full review Scalability SAP BusinessObjects Business Intelligence (BI) Platform supports SOA Service Oriented Architecture. You can start/restart/enable/disable all the servers. You can seamless do load balancing and clustering. It supports all leading application and web server. Supports LDAP SSO integration. People who can work on excel with training they can work on SAP Business Objects Web Intelligence, dashboard, Lumira, Information design tool product suite. Tool is very user friendly and easy to learn and implement
Read full review Return on Investment By generating and distributing reports in a timely manner, we were able to save millions of dollars for the company which otherwise would not have been visible. Almost realtime dashboard, saved the company a huge amount by showing the outages and kept the company from buying a tool to do just that. It showed the customers who were not paying the bills and were missing in the system due to some loophole. This was visible by doing reporting on the theft usage of electricity. Read full review Significant returns regarding our ability to quickly process orders - both direct entry, EDI and web orders. Significant returns through giving us the ability to serve configurable products to our customers - We used the product configurator to accomplish this. Simplifies the shipping process and makes it easy for us to process shipments. Significant returns in terms of automation and cutting down on expense. Read full review ScreenShots