C2 ITSM vs. Gmelius

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
C2 ITSM
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
C2 is an integrated IT service management software designed for organizations. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating ticketing. C2 delivers enterprise service management solutions for either on-premise or cloud installation. It boasts fast configuration and onboarding to facilitate software transition without touching a single line of code or living in fear of the next upgrade. The web-based solution aims…
$44
per month per user
Gmelius
Score 9.9 out of 10
N/A
Gmelius Mission: Build the 1st collaboration platform that lives where you work 🚀 Gmelius offers a way to collaborate, manage projects and automate workflows inside Google Workspace (formerly G Suite),and beyond, by connecting the other tools that are used daily at companies like Slack, and Trello. Teams can collaborate right from the tools they already know and love. Gmelius allows them to work together on email, monitor and distribute their company's workload visually, and…N/A
Pricing
C2 ITSMGmelius
Editions & Modules
Named License
$44
per month per user
Concurrent Licenses
$60
per month per user
No answers on this topic
Offerings
Pricing Offerings
C2 ITSMGmelius
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$6,000 per installationNo setup fee
Additional DetailsCloud version includes monthly subscription license, updates, hosting & support. Concurrent Licensing only. Yearly plan paid annually. Custom-cloud & Enterprise version available with additional options & features.
More Pricing Information
Features
C2 ITSMGmelius
Project Management
Comparison of Project Management features of Product A and Product B
C2 ITSM
-
Ratings
Gmelius
6.5
6 Ratings
19% below category average
Task Management00 Ratings7.24 Ratings
Workflow Automation00 Ratings7.05 Ratings
Mobile Access00 Ratings5.94 Ratings
Search00 Ratings5.75 Ratings
Communication
Comparison of Communication features of Product A and Product B
C2 ITSM
-
Ratings
Gmelius
8.1
5 Ratings
1% above category average
Notifications00 Ratings8.15 Ratings
Best Alternatives
C2 ITSMGmelius
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Agiloft Flexible Service Desk Suite
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Score 9.0 out of 10
Stackby
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Score 9.8 out of 10
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Agiloft Flexible Service Desk Suite
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Score 9.0 out of 10
Troop Messenger
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Score 9.7 out of 10
Enterprises
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM
Score 9.1 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
C2 ITSMGmelius
Likelihood to Recommend
-
(0 ratings)
9.7
(6 ratings)
User Testimonials
C2 ITSMGmelius
Likelihood to Recommend
Sherweb
No answers on this topic
Gmelius
Lead generation for nearly any kind of business. I can't even explain how easy it is to set everything up. I also love that I can send test emails to myself. Sequencing and Scheduling out follow-ups help me stay on top of potential sales, especially smaller sales that aren't always on my radar 24/7. Sending post-sale information on a regular basis. Basically, Gmelius works for the entire sales cycle, pre to post.
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Pros
Sherweb
No answers on this topic
Gmelius
  • Easy to assign and action emails.
  • Easy to add notes for a particular individual to action them without missing out on important details.
  • Ready to use templates can be designed for everyday responses to clients.
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Cons
Sherweb
No answers on this topic
Gmelius
  • Easier access to dashboard.
  • Ability to edit email names more if a person's name doesn't match up with their Gmail account.
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Alternatives Considered
Sherweb
No answers on this topic
Gmelius
We switched to Gmelius from Mixmax because we wanted to try the inbox/label sharing features. Ultimately, Mixmax is more accurate with tracking opens, and it is much more user friendly. We switched back to Mixmax after about a year using Gmelius. Mailshake is also a better tool for sending out high volumes of emails, as it is better at making sure your email address doesn't get flagged as spam.
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Return on Investment
Sherweb
No answers on this topic
Gmelius
  • I reliably post 20-30% higher activity numbers weekly due to my use of Gmelius
  • Gmelius is a significant contributer to my sales success -- The last two years I have more than doubled company-issued sales targets
  • Gmelius saves me tons of time each week due to automated campaigns. I would say I've reclaimed at least 20% of my work week scheduling out follow up and pre-scheduling lead gen email campaigns out.
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ScreenShots

C2 ITSM Screenshots

Screenshot of Ticket GridScreenshot of Calendar ViewScreenshot of Inside TicketScreenshot of Dashboard and ReportingScreenshot of Self-service web portalScreenshot of Workflow

Gmelius Screenshots

Screenshot of Use shared inbox that work together on emailScreenshot of Get kanban boards to organize teamwork visuallyScreenshot of Organize workflow automation to make your team happier