CA Service Management, with CA Service Desk Manager vs. ManageEngine ADManager Plus
CA Service Management, with CA Service Desk Manager vs. ManageEngine ADManager Plus
Product | Rating | Most Used By | Product Summary | Starting Price |
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CA Service Management | N/A | CA Service Management, including CA Desk Manager, is a fully-featured ITSM platform, now from Broadcom. It competes with BMC Remedy, ServiceNow, FrontRange ITSM, Cherwell Service Management etc. It is based on technology acquired by CA in 2010 with Nimsoft, and is now supported by Broadcom since the 2018 acquisition. | N/A | |
ManageEngine ADManager Plus | N/A | ManageEngine ADManager Plus simplifies enterprise-wide Windows Active Directory management and reporting. | $595 per year per license |
CA Service Management, with CA Service Desk Manager | ManageEngine ADManager Plus | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Each additional domain: Standard = $345. Professional = $595. These prices are for an annual license. ADManager Plus license is xml-based and supplied to you through e-mail. Each ADManager Plus license includes an administrator account by default. | ||||||||||||||
More Pricing Information |
CA Service Management, with CA Service Desk Manager | ManageEngine ADManager Plus | |
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Top Cons |
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CA Service Management, with CA Service Desk Manager | ManageEngine ADManager Plus | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Identity Management |
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CA Service Management, with CA Service Desk Manager | ManageEngine ADManager Plus | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Dashlane Score 9.2 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | RSA Access Manager (Discontinued) Score 10.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | RSA Access Manager (Discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CA Service Management, with CA Service Desk Manager | ManageEngine ADManager Plus | |
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Likelihood to Recommend | 9.0 (12 ratings) | 10.0 (4 ratings) |
Likelihood to Renew | 4.1 (6 ratings) | - (0 ratings) |
Support Rating | - (0 ratings) | 6.9 (4 ratings) |
CA Service Management, with CA Service Desk Manager | ManageEngine ADManager Plus | |
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Likelihood to Recommend | Broadcom | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Pros | Broadcom | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Cons | Broadcom | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Likelihood to Renew | Broadcom | ManageEngine, A Div of Zoho Corporation Pvt Ltd No answers on this topic |
Support Rating | Broadcom No answers on this topic | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Alternatives Considered | Broadcom | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
Return on Investment | Broadcom | ManageEngine, A Div of Zoho Corporation Pvt Ltd |
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