Calabrio Teleopti WFM vs. DCDial
Calabrio Teleopti WFM vs. DCDial
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calabrio Teleopti WFM | N/A | Swedish company Teleopti offers their eponymous workforce management system, Teleopti WFM, which may be used for call centers, back offices, branches and stores. It integrates with ZOOM International's ZOOM Quality Management (QM) Suite for a total call center optimization solution. | N/A | |
DCDial | Small Businesses (1-50 employees) | DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans… | N/A |
Calabrio Teleopti WFM | DCDial | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Calabrio Teleopti WFM | DCDial | |
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Top Cons |
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Calabrio Teleopti WFM | DCDial | |
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Small Businesses | 8x8 Contact Center Score 7.7 out of 10 | 8x8 Contact Center Score 7.7 out of 10 |
Medium-sized Companies | Eleveo Score 9.1 out of 10 | Eleveo Score 9.1 out of 10 |
Enterprises | Verint Workforce Management Score 8.6 out of 10 | Calabrio Teleopti WFM Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calabrio Teleopti WFM | DCDial | |
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Likelihood to Recommend | 9.1 (9 ratings) | 9.5 (3 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Calabrio Teleopti WFM | DCDial | |
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Likelihood to Recommend | Calabrio | DCDial |
Pros | Calabrio | DCDial |
Cons | Calabrio | DCDial |
Usability | Calabrio | DCDial No answers on this topic |
Support Rating | Calabrio No answers on this topic | DCDial |
Alternatives Considered | Calabrio | DCDial |
Return on Investment | Calabrio | DCDial |
ScreenShots | DCDial Screenshots |