Calabrio Teleopti WFM vs. OnShift
Calabrio Teleopti WFM vs. OnShift
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calabrio Teleopti WFM | N/A | Swedish company Teleopti offers their eponymous workforce management system, Teleopti WFM, which may be used for call centers, back offices, branches and stores. It integrates with ZOOM International's ZOOM Quality Management (QM) Suite for a total call center optimization solution. | N/A | |
OnShift | N/A | OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently. | N/A |
Calabrio Teleopti WFM | OnShift | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Calabrio Teleopti WFM | OnShift | |
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Calabrio Teleopti WFM | OnShift | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | No answers on this topic |
Medium-sized Companies | Zoom Contact Center Score 8.9 out of 10 | No answers on this topic |
Enterprises | Genesys Multicloud CX (discontinued) Score 7.9 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
Calabrio Teleopti WFM | OnShift | |
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Likelihood to Recommend | 10.0 (10 ratings) | 8.9 (5 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Calabrio Teleopti WFM | OnShift | |
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Likelihood to Recommend | ![]() Calabrio
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Pros | ![]() Calabrio
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Cons | ![]() Calabrio
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Usability | ![]() Calabrio
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Support Rating | ![]() Calabrio No answers on this topic | ![]() OnShift
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Alternatives Considered | ![]() Calabrio
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Return on Investment | ![]() Calabrio
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