What users are saying about
Top Rated
452 Ratings
10 Ratings
Top Rated
452 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Attribute Ratings

  • Calendly is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • WorkForce Suite is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.1

Calendly

91%
70 Ratings
8.0

WorkForce Suite

80%
5 Ratings

Likelihood to Renew

10.0

Calendly

100%
1 Rating
8.7

WorkForce Suite

87%
4 Ratings

Usability

8.1

Calendly

81%
3 Ratings

WorkForce Suite

N/A
0 Ratings

Support Rating

8.9

Calendly

89%
65 Ratings
10.0

WorkForce Suite

100%
2 Ratings

Online Training

Calendly

N/A
0 Ratings
3.0

WorkForce Suite

30%
1 Rating

Likelihood to Recommend

Calendly

Calendly is perfect for anyone scheduling appointments. We use this for sales appointments, but I see it fitting very well for service industries such as massage, hair, and even coaching. Calendly integrates with any and all calendars and gives you the freedom to set your schedule and let your clients pick their times. You can set up custom meeting times, names, descriptions etc. The range of possibilities is very wide and is extremely user-friendly.
Read full review

Workforce Software

EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
Read full review

Pros

Calendly

  • Automation - With Calendly, everything is automated. I do not need to be informed before a meeting is scheduled with me, neither do I need to put calls across or send emails to cancel appointments. Calendly simply does the running around for me.
  • Reminders - In a business environment, it’s so easy for one to forget scheduled activity. However, Calendly ensures this doesn’t happen with me . Thanks to its notification reminders, which ensures I am always abreast with what I need to do next.
  • Re-scheduling - Calendly makes it so easy for myself or the other party to cancel scheduled appointments and postpone to a more convenient date.
  • No calls or emails needed by either party.
Read full review

Workforce Software

  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
Read full review

Cons

Calendly

  • I mentioned collaborative events. You can only set this up for people who are all users inside your account. So even if I have a partner who uses Calendly under his own company account, I don't think I can make a shared event with him.
  • Also mentioned already, this isn't a con of the product but a user issue: If you make openings, people will book. So you HAVE TO be disciplined and get everything on your calendar or someone will slip in a booking when you were planning to go to lunch, etc.
Read full review

Workforce Software

  • One feature I would like to see on EmpCenter is a vacation calendar that monitors all vacation requests for all employees within a group.
  • EmpCenter is not wholly compatible with other softwares and there are occasions when time data does not properly translate.
  • Moreover, I would like EmpCenter to automatically provide timekeepers with delegations from managers. This way if a manger does not want to grant the timekeeper authority it is easier to rescind, rather than tracking down all managers to grant timekeeping privileges.
Read full review

Pricing Details

Calendly

Starting Price

$8 per month

Editions & Modules

Calendly editions and modules pricing
EditionModules
Premium$8.001
Pro$12.002
EnterpriseContact Sales3
Basic04

Footnotes

  1. Per User Per Month
  2. Per User Per Month
  3. none
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

WorkForce Suite

Starting Price

Editions & Modules

WorkForce Suite editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Calendly

    I've gladly paid for it for the past 4 years and don't foresee any reason to stop using it.
    Read full review

    Workforce Software

    After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
    Read full review

    Usability

    Calendly

    I gave Calendly an 8 because overall I think it is very much user friendly even for someone who has never used anything similar. The only issue I have had with usability is what I already stated about how the settings are in sub categories making some things difficult to find at first.
    Read full review

    Workforce Software

    No answers on this topic

    Support Rating

    Calendly

    I only reached out to Support once but they were very prompt and easy to work with. I had some questions about setting up the follow-up emails for after people would do the interview. They were very helpful and gave assistance and we solved the issue very fast. I would definitely recommend.
    Read full review

    Workforce Software

    Extremely knowledgeable staff that truly care about our business processes
    Read full review

    Alternatives Considered

    Calendly

    Square Appointments I like it as well it just doesn't have the robust ability that Calendly does. Personally, if there were an ability to do that, Square Appointments could give Calendly a run for their money for their own customers. I don't see how they could move the compete with customers that aren't theirs. Not only do I personally use Calendly but I see it all the time in my business email. It is literally few seconds to schedule. When I see Calendly, I am relieved immediately. That is how easy it is to understand their platform.
    Read full review

    Workforce Software

    Deputy was a LOT easier to use, and I personally liked it more. It did not make approving payroll at the end of the week as easy as WorkForce, and Deputy did not show any PTO balances. Deputy seemed like a simpler, less in-depth version of WorkForce. Personally, I would prefer Deputy, but a lot of my colleagues disagree
    Read full review

    Return on Investment

    Calendly

    • Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do.
    • Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call.
    Read full review

    Workforce Software

    • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
    Read full review

    Screenshots

    Add comparison