Call Center Studio vs. LivePerson CTI Platform (Tenfold)
Call Center Studio vs. LivePerson CTI Platform (Tenfold)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Call Center Studio | N/A | Call Center Studio is a call center built on Google, a secure and stable system with what the vendor describes as industry best reporting. For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio provides a web-based, pay-as-you-go solution running on Google. It is a full-featured enterprise grade system and includes Google’s new Dialogflow and Speech API. Call Center Studio is designed… | N/A | |
LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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More Pricing Information |
Call Center Studio | LivePerson CTI Platform (Tenfold) | |
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Workforce Optimization (WFO) |
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Call Center Studio | LivePerson CTI Platform (Tenfold) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Call Center Studio | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | 9.0 (2 ratings) | 9.0 (64 ratings) |
Call Center Studio | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | Call Center Studio | LivePerson |
Pros | Call Center Studio | LivePerson |
Cons | Call Center Studio | LivePerson |
Alternatives Considered | Call Center Studio | LivePerson |
Return on Investment | Call Center Studio | LivePerson |
ScreenShots | Call Center Studio Screenshots | LivePerson CTI Platform (Tenfold) Screenshots |