11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.7 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

CallidusCloud CPQ

CallidusCloud CPQ has taken us from sharing Excel spreadsheets to having real-time, up to date data for our field-sales force and distributors.
Richard Peterson | TrustRadius Reviewer

Koncert Click Dialer (formerly ConnectLeader Click Dialer)

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

Feature Rating Comparison

CPQ

CallidusCloud CPQ
8.3
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
Quote sharing/sending
CallidusCloud CPQ
9.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
Product configuration
CallidusCloud CPQ
9.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
Configuration options
CallidusCloud CPQ
7.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
Pricing rules
CallidusCloud CPQ
9.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
Price adjustment
CallidusCloud CPQ
9.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
Purchase history and open contracts
CallidusCloud CPQ
9.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
Guided selling/Sales portal
CallidusCloud CPQ
7.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
CPQ reporting & analytics
CallidusCloud CPQ
9.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
CPQ-CRM integration
CallidusCloud CPQ
7.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
Attachments to quotes
CallidusCloud CPQ
8.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
Order capturing
CallidusCloud CPQ
8.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)

Preview Dialer

CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
7.3
Contact preview
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
6.0
Dialer-CRM integration
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
8.0
Call notes & tags
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
8.0
Automatic call logging
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
7.0

Core Dialer

CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
7.2
Outbound dialing
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
7.0
Custom caller ID
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
8.0
Click-to-call
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
7.1
Recorded voicemail drop
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
6.0
Dialer contact import
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
8.0
Campaign & list management
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
7.0

Call Follow-up and Quality Assurance

CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
6.3
Follow-up calls
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
6.0
Dialer reporting & analytics
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
6.0
Dialer compliance
CallidusCloud CPQ
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
7.0

Pros

CallidusCloud CPQ

  • Consistency among all users - They all get the same data and info so there is no confusion if they have the latest version of a spreadsheet
  • The cloud based service frees up server space for us and we never have to worry about uploading the latest version of the CallidusCloud CPQ software.
  • It is fairly easy to train new Admins to manage our content, which is important for these high-turnover times for personnel.
Richard Peterson | TrustRadius Reviewer

Koncert Click Dialer (formerly ConnectLeader Click Dialer)

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

Cons

CallidusCloud CPQ

  • Initial setup of CallidusCloud CPQ could be quicker, but that might have been an issue with the project manager we had and not the software
  • Choose an integration partner that has done a CallidusCloud CPQ implementation before as the success of your launch depends on it.
Richard Peterson | TrustRadius Reviewer

Koncert Click Dialer (formerly ConnectLeader Click Dialer)

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

Support Rating

CallidusCloud CPQ

CallidusCloud CPQ 7.0
Based on 2 answers
We had a hiccup at the beginning but it could have been related to the fact we had a project manager leave mid-project and we have to get the new one up to speed and that took time away from our implementation timeline.
Richard Peterson | TrustRadius Reviewer

Koncert Click Dialer (formerly ConnectLeader Click Dialer)

Koncert Click Dialer (formerly ConnectLeader Click Dialer) 7.0
Based on 2 answers
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

Alternatives Considered

CallidusCloud CPQ

We felt after our review of all potential vendors that CallidusCloud CPQ would give us the best results. The flexibility and short time needed to bring new users up to speed are great.
Richard Peterson | TrustRadius Reviewer

Koncert Click Dialer (formerly ConnectLeader Click Dialer)

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

Return on Investment

CallidusCloud CPQ

  • CallidusCloud CPQ has reduced our time to launch new product lines and to get the information out to our reps and salesforce quickly
  • It has reduced the need for mass s-mails that nobody reads. They get pinged and go to the portal and access the info they need.
Richard Peterson | TrustRadius Reviewer

Koncert Click Dialer (formerly ConnectLeader Click Dialer)

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

Screenshots

Pricing Details

CallidusCloud CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

CallidusCloud CPQ Editions & Modules

Additional Pricing Details

Koncert Click Dialer (formerly ConnectLeader Click Dialer)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Koncert Click Dialer (formerly ConnectLeader Click Dialer) Editions & Modules

Modules
250 Extra Dialing Minutes$5
  1. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CallidusCloud CPQ
6.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
7.0

Support Rating

CallidusCloud CPQ
7.0
Koncert Click Dialer (formerly ConnectLeader Click Dialer)
7.0

Add comparison