What users are saying about
11 Ratings
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Score 6.7 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

CallidusCloud CPQ

CallidusCloud CPQ has taken us from sharing Excel spreadsheets to having real-time, up to date data for our field-sales force and distributors.
Richard Peterson | TrustRadius Reviewer

Revenue Grid

If you are using Office365 and it is within your budget, utilizing SmartCloud Connect as an interface with a CRM is a no-brainer. It remains hidden when Outlook opens, but with an email selected you can open it with a single click. It then allows you to associate the email and even attachments with email addresses that were included in the to, cc, or from sections of the email. It's a very intuitive user interface and saves time in email tracking.
Kenneth Harrington-Colon | TrustRadius Reviewer

Feature Rating Comparison

CPQ

CallidusCloud CPQ
8.3
Revenue Grid
Quote sharing/sending
CallidusCloud CPQ
9.0
Revenue Grid
Product configuration
CallidusCloud CPQ
9.0
Revenue Grid
Configuration options
CallidusCloud CPQ
7.0
Revenue Grid
Pricing rules
CallidusCloud CPQ
9.0
Revenue Grid
Price adjustment
CallidusCloud CPQ
9.0
Revenue Grid
Purchase history and open contracts
CallidusCloud CPQ
9.0
Revenue Grid
Guided selling/Sales portal
CallidusCloud CPQ
7.0
Revenue Grid
CPQ reporting & analytics
CallidusCloud CPQ
9.0
Revenue Grid
CPQ-CRM integration
CallidusCloud CPQ
7.0
Revenue Grid
Attachments to quotes
CallidusCloud CPQ
8.0
Revenue Grid
Order capturing
CallidusCloud CPQ
8.0
Revenue Grid

Pros

CallidusCloud CPQ

  • Consistency among all users - They all get the same data and info so there is no confusion if they have the latest version of a spreadsheet
  • The cloud based service frees up server space for us and we never have to worry about uploading the latest version of the CallidusCloud CPQ software.
  • It is fairly easy to train new Admins to manage our content, which is important for these high-turnover times for personnel.
Richard Peterson | TrustRadius Reviewer

Revenue Grid

  • Keeps email tracking simple within Outlook.
  • Has a global search to allow associating an email with multiple types of accounts (i.e clients, leads, contacts, and activities).
  • Single-button click to open or close the SmartCloud interface in Outlook.
Kenneth Harrington-Colon | TrustRadius Reviewer

Cons

CallidusCloud CPQ

  • Initial setup of CallidusCloud CPQ could be quicker, but that might have been an issue with the project manager we had and not the software
  • Choose an integration partner that has done a CallidusCloud CPQ implementation before as the success of your launch depends on it.
Richard Peterson | TrustRadius Reviewer

Revenue Grid

  • The software updates often, leading to an opening delay the first time it is used in a session.
  • Creating contacts is simple, but can lead to duplicates when proper research for tracking is not utilized by the end user.
  • Extra cost on top of CRM costs add to the bottom line expense of the system.
Kenneth Harrington-Colon | TrustRadius Reviewer

Support Rating

CallidusCloud CPQ

CallidusCloud CPQ 7.0
Based on 2 answers
We had a hiccup at the beginning but it could have been related to the fact we had a project manager leave mid-project and we have to get the new one up to speed and that took time away from our implementation timeline.
Richard Peterson | TrustRadius Reviewer

Revenue Grid

No score
No answers yet
No answers on this topic

Alternatives Considered

CallidusCloud CPQ

We felt after our review of all potential vendors that CallidusCloud CPQ would give us the best results. The flexibility and short time needed to bring new users up to speed are great.
Richard Peterson | TrustRadius Reviewer

Revenue Grid

Out of all the other utilities we've used, SmartCloud connect seems to be the most stable. The other interfaces sometimes caused glitchy integrations with Outlook, requiring a user to restart the add-in to restore functionality, but so far that has not been the case with SmartCloud Connect. SmartCloud connect also allows you to connect to different CRM's instead of just one, which means you can still use it when migrating between CRM's.
Kenneth Harrington-Colon | TrustRadius Reviewer

Return on Investment

CallidusCloud CPQ

  • CallidusCloud CPQ has reduced our time to launch new product lines and to get the information out to our reps and salesforce quickly
  • It has reduced the need for mass s-mails that nobody reads. They get pinged and go to the portal and access the info they need.
Richard Peterson | TrustRadius Reviewer

Revenue Grid

  • Departments that use it save time on email tracking, allowing them to focus on client request and tasks.
  • Simple integration with Outlook made it a breeze to set up, allowing for quick expansion or reduction of licenses.
  • Extra cost has prevented us from applying the utility company-wide, which creates dual methodologies for email tracking and training.
Kenneth Harrington-Colon | TrustRadius Reviewer

Screenshots

Pricing Details

CallidusCloud CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Revenue Grid

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CallidusCloud CPQ
6.0
Revenue Grid
9.0

Support Rating

CallidusCloud CPQ
7.0
Revenue Grid

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