CallidusCloud LeadRocket (discontinued) vs. Constant Contact Lead Gen & CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallidusCloud LeadRocket (discontinued)
Score 8.6 out of 10
N/A
CallidusCloud LeadRocket offered users the ability to consolidate online and offline leads in one single platform. It has been discontinued in favor of SAP's Sales Cloud.
$50
per user per month
Constant Contact Lead Gen & CRM
Score 8.4 out of 10
Small Businesses (1-50 employees)
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. The tools are designed to help businesses attract the right leads, nurture them with personalized content, and grow with better conversion. Attract - Acquires hot leads faster with email & social marketing, plus retargeting…
$449
per month
Pricing
CallidusCloud LeadRocket (discontinued)Constant Contact Lead Gen & CRM
Editions & Modules
Marketing
$50
per user per month
Lead Gen & CRM
Starting at $449
per month
Offerings
Pricing Offerings
CallidusCloud LeadRocket (discontinued)Constant Contact Lead Gen & CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsAdditional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.Above pricing based on 5000 contacts.
More Pricing Information
Community Pulse
CallidusCloud LeadRocket (discontinued)Constant Contact Lead Gen & CRM
Top Pros
Top Cons
Features
CallidusCloud LeadRocket (discontinued)Constant Contact Lead Gen & CRM
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
6.5
3 Ratings
18% below category average
Constant Contact Lead Gen & CRM
7.5
508 Ratings
4% below category average
WYSIWYG email editor6.63 Ratings7.8468 Ratings
Landing pages6.43 Ratings6.3440 Ratings
Dynamic content00 Ratings7.4452 Ratings
Ability to test dynamic content00 Ratings6.6433 Ratings
A/B testing00 Ratings7.5395 Ratings
Mobile optimization00 Ratings4.1426 Ratings
Email deliverability reporting00 Ratings9.0496 Ratings
List management00 Ratings9.3498 Ratings
Triggered drip sequences00 Ratings9.3473 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
6.5
3 Ratings
17% below category average
Constant Contact Lead Gen & CRM
8.8
497 Ratings
13% above category average
Lead scoring and grading8.01 Ratings8.6490 Ratings
Data quality management6.43 Ratings8.4466 Ratings
Automated sales alerts and tasks5.01 Ratings8.9462 Ratings
Lead nurturing automation00 Ratings9.5484 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
5.0
1 Ratings
40% below category average
Constant Contact Lead Gen & CRM
7.3
377 Ratings
3% below category average
Social sharing and campaigns5.01 Ratings7.2316 Ratings
Social profile integration00 Ratings7.5362 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
6.4
3 Ratings
17% below category average
Constant Contact Lead Gen & CRM
7.8
466 Ratings
3% above category average
Role-based workflow & approvals6.43 Ratings7.9403 Ratings
API00 Ratings7.9364 Ratings
Customizability00 Ratings8.5439 Ratings
Integration with Salesforce.com00 Ratings8.1217 Ratings
Integration with Microsoft Dynamics CRM00 Ratings7.298 Ratings
Integration with SugarCRM00 Ratings7.391 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Constant Contact Lead Gen & CRM
8.1
400 Ratings
6% above category average
Calendaring00 Ratings8.0338 Ratings
Event/webinar marketing00 Ratings8.2318 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
-
Ratings
Constant Contact Lead Gen & CRM
8.5
494 Ratings
13% above category average
Dashboards00 Ratings8.4486 Ratings
Standard reports00 Ratings8.5486 Ratings
Custom reports00 Ratings8.8447 Ratings
Best Alternatives
CallidusCloud LeadRocket (discontinued)Constant Contact Lead Gen & CRM
Small Businesses
Vbout
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Score 9.4 out of 10
Vbout
Vbout
Score 9.4 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
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User Ratings
CallidusCloud LeadRocket (discontinued)Constant Contact Lead Gen & CRM
Likelihood to Recommend
2.9
(15 ratings)
9.0
(522 ratings)
Likelihood to Renew
6.0
(13 ratings)
8.1
(32 ratings)
Usability
7.4
(2 ratings)
6.7
(70 ratings)
Availability
-
(0 ratings)
7.8
(2 ratings)
Performance
-
(0 ratings)
3.2
(2 ratings)
Support Rating
6.0
(2 ratings)
8.1
(71 ratings)
Online Training
-
(0 ratings)
4.5
(2 ratings)
Implementation Rating
-
(0 ratings)
6.5
(10 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
-
(0 ratings)
2.9
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
CallidusCloud LeadRocket (discontinued)Constant Contact Lead Gen & CRM
Likelihood to Recommend
Discontinued Products
We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
Read full review
Constant Contact
SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
Read full review
Pros
Discontinued Products
  • Reporting - we can send out emails all day, but if we don't have something to report to the client after-the-fact it voids the entire process. Genius provided a visually stimulating reporting tool.
  • Tracking - Genius was great at tracking opens, clicks, bounces, hard bounces, etc. This helped us clean up our system as we sent campaigns out.
  • CRM Integration - Genius was great about tracking each contact (in Salesforce) and their activity via emails.
Read full review
Constant Contact
  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
Read full review
Cons
Discontinued Products
  • One area of LeadFormix that could be improved is the way it schedules out an email to multiple lists. It can get problematic when an email scheduled to ten lists takes ten hours (one list per hour) to go out. It also isn't efficient to make us schedule individual emails instead of this process. I would like to be able to send out an email to ten lists and have it arrive in everyone's mailboxes at the time I scheduled it for.
  • The email design platform could use work. I've resorted to coding my emails using html, since the WYSIWYG platform seems to add unwanted and un-needed style codes throughout the email (it's not a platform for people unfamiliar with coding).
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Constant Contact
  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
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Likelihood to Renew
Discontinued Products
Since the company has grown, the personal touch has dispatched and it's more difficult to get a rep. There is no longer a phone call that can be made but the responses don't take as long as others and the glitches are becoming more and more frequent.
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Constant Contact
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
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Usability
Discontinued Products
Very easy to use and designed well.
Read full review
Constant Contact
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
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Support Rating
Discontinued Products
It has declined since we started with this company and it could be better.
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Constant Contact
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
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Implementation Rating
Discontinued Products
No answers on this topic
Constant Contact
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
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Alternatives Considered
Discontinued Products
We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
Read full review
Constant Contact
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
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Return on Investment
Discontinued Products
  • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
  • Too many features that add very little value to business
  • You spend too much of time on the tool because the UI is very confusing
Read full review
Constant Contact
  • Streamlined Processes - sales and marketing are now all in the same place.
  • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
  • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
  • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
  • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
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ScreenShots

CallidusCloud LeadRocket (discontinued) Screenshots

Screenshot of Gain superior lead intelligence as you capture behavioral information such as path-to-discovery, areas of interest, level of engagement, and focus of each visit.Screenshot of See detailed information about who visits your website: prospects, leads, partners, or competitors.Screenshot of Create, test, schedule, automate, and measure email campaigns and nurture campaign workflows.Screenshot of Plan, automate and monitor complex, multi-step, trigger-based lead nurturing campaigns.Screenshot of Create, edit, and deploy your landing pages in minutes.